When installing Adobe Acrobat on my new computer I get the message that the serial number is invalid.

I try to install Adobe Acrobat on my new computer, but I get a message that the serial number (the one I found in My Account) is invalid.
I have already deactivated Adobe Acrobat on my old computer.

first make sure you are installing the right product from the original disks/saved download, as there are multiple similar products. Did you buy direct from Adobe?

Similar Messages

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    CatB4Adobe wrote:
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    Thanks very much. Yes, I am using the installer files and serial number from the URL you referenced above. I have spent many hours trying to get it to work. I would love some help!!
    The problem is that the instructions that come in the pdf with the downloaded files do not work, because the files that download from that page do not have the names referred to in the pdf, and most of the things that are referred to in the instructions do not happen. Here is what actually happened.
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    Keith_Reeder wrote:
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    I wouldn't post mine up though...
    But in LR registration with Adobe is is not automatic as was the case for PS. It is an optional action that must be initiated by the user. He may not have done so.
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