When installing an upgrade, does the original software need to be present on the computer?

I lost my extra hard drive which housed Premiere Pro 1.5 which was an "upgrade" package from Premiere 4.5. When I reinstalled the PP 1.5 on a newly installed drive it acts as though it cannot find some codecs or at least it doesn't recognize compression of files I previously created with it. Are all parts of a package included with the upgrade or does it use some of the original package? Since the original P4.5 never resided on the new disk I'm wondering if that is the problem. If so do I need to install the original P4.5 then reinstall the PP1.5 over the top? Help. I know this is an old package but it serves my purposes if I can just get it to work again!

How do you then get the little icon next to the bluetooth icon at the top of the screen to display. The icon that when you click on it, it gives the option to Open Airport Disk Utility.
Thanks.

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HT1414 after downloading ios 6, i want to restore my iphone 4. does the original software download when restoring the phone

after downloading ios 6, i want to restore my iphone 4. does the original software download when restoring the phone

Downgrading of any version of iOS isn't supported by Apple. If you search the web, you'll find instructions that may work, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
If you haven't done so already, try restoring your iPhone as a new device, not from a backup, and run just with the included apps for a bit and see how it performs. Cache corruption or incompatible software can cause performance and stability issues. No guarantees, but it's worth a try to at least try to identify what's causing the problems, iOS 6 itself or something you have loaded.
Regards.

I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only

I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.

The serial number will be on the disc case, not the outer box. Find your serial number quickly

Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I boug

Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I bought from Adobe online. How do I go about this?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

TS1702 what does it mean when it says you cannot update this software since you have not owned the major version of this softwear

what does it mean when it says you cannot update this software since you have not owned the major version of this softwear

What were you doing when this happend?

My dad has the original software and i can't install the program because my dad is in the US and I'm in the Philippines. Now, I asked the serial number of his adobe lightroom. How can I download the software using the serial number? thanks.

My dad has the original software and i can't install the program because my dad is in the US and I'm in the Philippines. Now, I asked the serial number of his adobe lightroom. How can I download the software using the serial number? thanks.

If you just need a copy of the software, then download the trial copy of Lr available from Adobe. On entering your serial number it will then become a full copy.

InDesign CS3 crashes when I export a PDF. I have updated it to 5.0.4 but it still crashed. I bought it as part of the Design Premium pack. How do I uninstall InDesignCS3 and reinstall the original software?

Hi, the title says it all
I've been trying to find out on the Adobe site how to uninstall CS3 Design Premium and then reinstall the original software in the hope that this will eliminate the crashing problem, which only started yesterday.
You're help will be very much appreciated.
Alison

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Just be aware that none of this will matter if you are using a newer version of e.g. Acrobat that by ways of updates may introduce/ have introduced an incompatible version of one of the PDF libraries commonly shared and used by all Adobe programs. you have to tread lightly and be careful...
Mylenium

I have replaced my faulty hard drive on my macbook air 1.1 and need to reinstall the original software where can in find this on the apple web site?

I have replaced my faulty hard drive on my macbook air 1.1 with a new ssd, I need to reinstall the original software,where can I find this on the apple site?

There is no download for the software. The factory software that you are looking for is called ilife. It is all of the software that would have came preinstalled with your mac on your original hard drive when you first bought it. You will have to get new software on your computer. This might actually be a great opurtunity to upgrade to Lions. Search the Lions software in the mac store and it will come up. Click add to cart and check out. The price for it is $20. I defientely recomend Lions, it has alot of new great features. Then wate for the install disk to come in the mail. when it come just pop it in and follow the step by step instructions. If you dont want to upgrade to lions however you can download the ilife package from apple.com for a small price. Hope this helps.

How do I get the original software for my HP Pavilion g7-1329wm Notebook PC

I recently had a vicious virus that encrypted my pictures and files in my computer; had it removed from the computer and now internet explorer does not operate correctly and I have to use Chrome for browsing. I was told that I need to get the original software to fix this problem, how do I get this and is there anything else I can do?

Backup your data.
To perform a factory restore, repeatedly tap the F11 Key at boot to enter the recovery manager. Follow the screen prompts.
If no go, use the recovery disks hopefully you created when you got the computer. If not and if you live in the USA/Canada, call HP at this number 1-800-334-5144, and see if you can still get a set of recovery disks. If not via the WorldWide site: http://welcome.hp.com/country/w1/en/support.html
If HP does not have them, they do at Computer Surgeons:
http://www.computersurgeons.com/p-20692-recovery-kit-679965-001-for-hp-pavilion-notebook-pc-model-nu...
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

I want to upgrade my 2008 Mac pro to the latest one, will it meet the requirement for the future Software that's coming out for the next four years?

I want to upgrade my 2008 Mac pro to the latest one, will it meet the requirement for the future Software that's coming out for the next four years?.

I'd wait. What can't you do that you need? You mean you want to buy a new model, then why not wait for an actual new one, not the two year old 5,1, when you need to and have outgrown.
Yours will run Mountain Lion. yours is 4 yrs old and still supported and has life left.

Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell

I am trying to open a .indd file. I am running Adobe InDesign CS5. I got an error that plugins need to be updated. When I try to install the updates, I get the error that says: "Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell..."
Can someone please help me with what I need to do to be able to open .indd files?
Thanks,
Nick

Those files were created in a later version of InDesign. Have the person that created them save them back via IDML or you’ll need to upgrade.

Request the help, I have the adobe the original software, but the ordinal number is missing, there is way checking before recording or begging the solution

請求幫助，我有adobe正版軟體，但是序號不見了，有辦法查到之前的紀錄或求解決辦法嗎?
Request the help, I have the adobe the original software (Adobe Creative Suite 6 Design & Web Premium), but the ordinal number is missing, there is way checking before recording or begging the solution
Does anyone know how can I do? Please help,thank you very much.

Hi there,
I'm not sure that I understand. Are you trying to find the order number or serial number for your Adobe software? If so, please see Find your serial number quickly - Adobe.
Best,
Sara

I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account

I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account

Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards.

I am able to 'create a new version from original' but when I try to export the original, I only get a .jpg with the XMP file. The original is obviously there but why can't I access it please?

In Aperture 3 when I right click on an image I am able to 'create new version from original' which suggests that the original is there. When I try to export the original I only get a .jpg with the XMP file. These particular images are from 2010, has the RAW file become disconnected somehow? Please, how do I get access to the RAW file for editing in Ps? Thank you. Thomasrevil.

Sorry leonie, 'Use RAW as Original' is not an option for the image shot with the Canon.
Then your Import settings must have been different, when you imported the Canon photos.
You can check, if there is still a hidden raw file somewhere. If the image has been imported as a pair, you should see the "J" badge in Browser and Viewer, if you enable badge overlays. This indicates a pair, with the jpeg as original.
Select one of those images, and then relocate the original files "File > Relocate original" to a folder, where you can inspect it. Use "File > Show in Finder" after ward. Look, don't touch .
Then put it back, using "File > Consolidate".
Do you see your raw files in the folder, or is only a jpeg there?

When installing an upgrade, does the original software need to be present on the computer?

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