When installing creative cloud for photoshop

I am getting the message "installation failed. Unable to extract the downloaded files. Retry."  I have retried and it is not happening. Any suggestions? Thanks!!

Hi kkpinnola,
This error usually comes up when the downloaded file has been corrupt.
Please redownload the software.
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cc-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

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