When installing iOS 7.2 my iPhone 4 would not switch back on and said connect to iTunes
I Connected to iTunes and it asked me to restore factory settings, I tried to do this but it said there was an unknown error.
Gordon131 wrote:
I ... said there was an unknown error.
Need to know that Error message...
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download
Similar Messages
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I declined iCloud when installing ios 6 on my iPhone 4S. How can I change my mind now?
When installing ios 6 on my iPhone 4S, I was having problems with my password for iCloud. So I declined to activate iCloud (and Facebook, and Twitter, and FaceTime), thinking that I would be able to activate later. But I do not find any way of going back. How can it be done?
Thanks.
Alain FDo you have an iCloud account established? If not, go to www.icloud.com and create an account for yourself then go back to your phone and try again.
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Ater installing IOS 6 for my iphone 4,some apps are hang sometimes and Mail apps totally hang ,tried to reset again and again but still hang.How to solve this problem??
well in thatcase, i need another help .
thanks for your instant reply.
i have currently bought a new laptop (windows 8) and my iphone is not being recognized by itunes.
because i have no backup on my previous laptop, i downloaded touchcopy but even touch copy is not recognizing my iphone. -
how long does it take to install ios 7 on an iphone 4s?
Note that it was previously on an old ios4 hardware.
I downloaded ios7, and it started installing it via wi-fi 3 hours ago.
Unfortunatelly it seems stuck halfway through.
Should I assume it's stuck or is it normall?
Many thanks!mine took a long time lost patience and rebooted it and then I started from the begining
so guess I made it take even longer and I did it over usb -
i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks AngelaYour phone is in recovery mode. All your data are already gone.
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When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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So tonight I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup because my computers hard drive crashed (luckily the pics were on the phone) and now after updating like apple said I should it wants me to wipe my phone... I can't loose pics of my kids births and birthdays... I tried the holding buttons and letting off to exit recovery mode with no success... I don't know what to do but I swear if apple makes me loose the priceless pics of my kids I will never buy any apple device ever again... and I will make sure no family or friend ever does either... there has to be a way somehow.. some data recovery some program... I dunno if tinyumbrella can exit it for me without hacking or jailbreaking (which I don't dare/want to do) but i need a solution. I have researched this for hours and hours with no solution so far. If I have to pay $$ for it fine I will but after I recover my data that way I will be going to samsung... anyone with a solution would be greatly appreciated... any solution...
that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)
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i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
today at 00:46 1st june.. i backed up my iphone and it was perfect...
when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours... it does not happen.
i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
but earlier i din need to do any of it.!!! it worked really fine .!!!
please help me..!!! i got some important details in this back up.... please help me.!!!Once in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
I tried to download IOS7 to my Iphone 5. After quite a while, my phone had the symbol to connect to Itunes. I went to our desktop and did this. A message said I had to restore my phone. I clicked on restore. In a short while, I received a message saying my phone couldn't be restored and received error 3194 "This device isn't eligible for the requested build"
So how do I fix this? Can you help me?
Thanks
Brendahttp://support.apple.com/kb/TS4451
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my iphone5 is not getting charged,but if i connect to my computer via usb i can use itunes and other all functions.normally if i connect it is charging battery also,but now it is not charging .it is saying this accessory may not be supported and the cable iam using orginal apple cable, alsoiam loosing my battery percentage.please help me
Hello beenafromgbr,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories.
http://support.apple.com/kb/ts2634
Best of luck,
Mario -
Help, I have a iPhone 5s, plugged it in for the night, and the next day it wont respond. I mean to anything. It wont charge add volume power connecting to itunes anything. I can't plug it in to iTunes, non of the buttons work, power +home, anything!
Hey Ashtonfr!
I have an article for you that will help you fully troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
When I downloaded IOs8.1, it was going well, until it tried to turn back on. My screen went from flashing white with the apple sign to black to a full red screen. It keeps repeating itself and will not turn back on. However, i am able to turn it off, but when i turn it back on it just does the apple sign, black, and red screens again. How can i turn my phone on to work again? Or make the red screen go away.
I had this issue on my iPhone 6. I had to get a new one. There was a hardware error.
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i have just sold my old iphone 4 but before letting it go, i have backed up its data and sync it in itunes. afterwhich i have restored it to its original setting.
i have purchased an iphone 5 and i would want to transfer all the data from the old iphone 4 to the new iphone 5.
is the transfer possible? if yes how? if no why not?
ThanksiOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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After installing ios6 to ipad2 I no longer it went back to factory settings. I cannot sync iTunes on my computer with the iPad but get a message "pairing record is missing". Can anyone help me.
I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
Please help
Have you tried resetting your phone?
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
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