When installing iTunes 10.5 64bit on my win7 64bit computer I get a weird error message.
This all started when one day I plugged in my iPhone 4 to my iTunes 10.4 on my PC (win7 64bit) and I got nothing. I got the connection noise and my phone started charging but it would not show up in iTunes. In My Computer, it sees that I have an iPhone plugged in but shows it as a Camera, not a phone, and I am not able to see anything inside said "camera". At this point I decided to clear everything "Apple" off of my computer and manually install iTunes 10.5. Mid download i came across this error message that I have no clue what it is telling me. After clicking "OK" it then tells me "rolling back session" and then tells me that "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services." Since getting this messag I suspected that it was an AMD (apple mobile device) issue. AMD seems to be IMPOSSIBLE to uninstall/delete from my computer... At this point I'm giving up and looking for advice/help on this issue.
Im lead to believe that it is an AMD issue because iTunes 10.4 reads my iPod Shuffle perfectly but wont read my iPhone 4 or a friends iPhone 3g.
Thanks in advance for taking the time to read this!! Any help would be greatly appreciated because I dont want to reformat
Hey donovanjj,
Thanks for the question. Let’s try to recreate your SC Info folder:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
If the above does not resolve your issue, you may want to look over the following resources:
iTunes 11 for Windows: If you have trouble burning a disc
http://support.apple.com/kb/PH12349
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thanks,
Matt M.
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