When Installing iTunes the Apple Mobile Device would not install
When my computer was about to finish downloading itunes it said that my computer could not install Apple Mobile Device.
Hi, smitty48823.
You may find these articles helpful in troubleshooting the error that you are receiving.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jason H.
Similar Messages
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Latest iTunes update Apple Mobile device will not install
Having a lot issues with trying to get AMDS to install after installing the iItune update, as such unless this can be installed itunes will not recognise my iphone.
This problem all started when I installed the latest update, everthing installed except apple mobile device, error message was " service apple mobile device failed to start verify that you have sufficent privileges to start system services. Have tried nurmerous uninstalls and reinstalls still no luck. Tried the advice on restarting according to apple support but the problem is that AMDS is no where to be seen in the "services" to try and restart it. Tried individual install using itunessetup.exe through Winrar (applemobiledevice.msi) still no luck, the installer goes throught intially but then it "rolls back" and states an error has occured and it can't install it.
Running out of idea's and from looking at the threads there seems to be alot of people with the same problem, but no fixes as yet, is there anyone out there that can sort this issue, as it would be much appreciated.I am Having Exactly the problems running win 7 I have installed / uninstalled rebooted clead reg the lot 5 times as ****. I have wasted many hours on this.
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Itunes/Bonjour/Apple Mobile Device won't Install even though I'm the Administrator
Since late February I have been unable to reinstall ITunes. It all started when I tried to update it, and it wouldn't work. Ultimately I uninstalled ITunes and tried to reinstall it, but I kept getting this message that the Apple Mobile Device could not be installed(?), and that I have to verify that I have sufficient privileges to install.
Since then I have:
Ran as the administrator
Made sure that 'everybody', 'my user' and the 'administrator' (pretty much just me) have full access
Turned the User Account Control off
Cleaned up the registry using CCleaner
Used Command Prompt to check the C drive?
Used the SubInACL tool to repair any file and registry permissions (from here)
Nothing worked. I also went to the ITunes music folder, made myself the administrator, and it still wouldn't work. Recently I uninstalled Quicktime, Bonjour, and the Apple Mobile Device, Apple Software Update, Apple Application Support....everything Apple. Still couldn't install Itunes. In fact, now I can't install Bonjour or AMD.
When I tried to install Bonjour, I got the message:
"Service 'Bonjour Service' (Bonjour Service) could not be installed. Verify you have sufficient privileges to install system services.". If I hit 'ignore', then it'll just do the same thing except replace 'Bonjour' with 'Apple Mobile Device'.
I'm at a lost.
I have a Hewlett-Packard laptop
HP Pavilion g6 Notebook PC.
64-bit operating system.
Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Processor: AMD A4-3305M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2 Locations
Installed physical memory (RAM) = 6 GB
Total physical memory = 5.48 GB
Available physical memory = 1.98 GB
Total virtual memory = 11 GB
Available virtual memory = 7.39 GB
BIOS Version/Date = Hewlett-Packard F.49, 12/25/2012
SMBIOS Version = 2.7
Hopefully, that's enough info. Any help will greatly be appreciated.Hey mrsslick,
This section contains information that might help your situation if you're using Windows XP:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Quit the following programs if they're running:
iTunes
Apple Software Update
Choose Start > Control Panel.
In Control Panel, open "Add or Remove Programs."
Select iTunes from the list of currently installed programs and click Remove.
When asked if you would like to remove iTunes, select Yes.
After the uninstallation is complete, don't restart your computer if you're prompted.
If other program entries were listed for iTunes in Add or Remove Programs, remove those as well by repeating steps 4-6.
Remove all instances of these applications by repeating steps 4-6:
iPod Updater
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Restart your computer.
You should be able to remove Apple Mobile Device Support by following those steps above. The article you came from however is for Windows XP - if you're using Windows Vista, Windows 7, or Windows 8, follow the directions in here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
The steps in "Remove iTunes and related components from the Control Panel" and "To remove these components, follow these steps" are the most pertinent.
Let us know if following that article helped at all.
Regards,
Delgadoh -
Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Apple Mobile Device Suppurt not installing with iTunes 10.6.3
Hey guys, any help with this would be much appreciated., I had an issue a couple of days ago where I couldn't reinstall the latest itunes (10.6.3) I have now managed to install this current version but with one major problem, Apple Mobile Device Support didn't install with it. I tried everything, I've tried uninstalling itunes and reinstalling it again with and without the anti virus turned on, I've tried a system restore, I've tried using an old version of Apple Mobile Device Support, and still nothing.
My itunes keeps saying this whenever I plug in my iPad, "This iPad cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes" I've done that, it didn't work, however, itunes has managed to install successfully on my desktop pc, which is Windows XP, with apple mobile device support, but the machine I'm having trouble installing itunes with Apple Mobile Device Support on is my Laptop which is running Windows 7. I doubt this is a problem with my laptop, the system restore I did confirmed that, and the issue only returned when I tried reinstalling the latest itunes.
Is this problem with Apple Mobile Device Support not installing with the latest itunes a bug? i hope so, because I've read up ways to solve this problem but alot of it gets too technical and I'm not the most technical person when it comes to computers and all that.
Is anyone else having similar problems, if so, how did you solve it?
Thanks, hoping to hear back soonI've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...) -
I am unable to install itunes - Service apple mobile device failed to start
I am unable to install itunes - Service apple mobile device failed to start
Hello M Roddy,
The following article provides information that can help restart the aforementioned service.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen -
when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.
Have you looked at this article:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
i replaced my apple iphone4,Because that having some technical problems.but when i get new iphone4 that does't have the previous contents that is my contacts,purchased items etc...,but the backup cd is in my hand and also my itunes having the whole content but the device is connecting to my pc,getting this message that is THIS IPHONE CANNOT BE USED BECAUSE THE APPLE MOBILE DEVICE SERVICE NOT STARTED.
Please give me a solution
thank youTry the information in this Apple Support Document. http://support.apple.com/kb/ts1567
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I just downloaded the latest version of iTunes. Now my iPad will not sync. I get the message: "This iPad cannot be used because the Apple Mobile Device is not started." What do I do?
Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.
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just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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When attempting to sync my sons ipod touch I am receiving an error that states: This ipod cannot be used because the Apple mobile device is not started.
http://support.apple.com/kb/ts1567 see here .
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Apple mobile device will not install on my computer (hp pavilion g7-1237 dx Notebook PC). Can someone please help me?
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
"This iPod cannot be used because the Apple Mobile Device is not started." What does that mean?
When I try to plug in my iPod to iTunes, I get a box that says "ThisiPod cannot be used because the Apple Mobile Device is not started." What does that mean?
it means that the service that suporting your device on the computer is not started
to restart it go in windows task manager by pressing CTRL+SHIFT+ESC (ECHAP in french keyboard)
or right clic on task bare and start windows task manager
go on tab ''service'' find apple mobile device, right clic on it and start this service
now you device should be able to connect to itunes -
My iphone will not sync to my computer saying the apple mobile device has not started
my iphone has not had problems with syncing to my computer. but when trying to sync today it wont. and my computer gives me a message that the phone cannot be used because the apple mobile device has not started. help?
Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.
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please help, i connect my phone to computer and gives me error code this i phone cannot be used because the apple mobile device is not started
http://support.apple.com/kb/HT1923
uninstall and reinstall
there is a complicated way to work with just the mobile device support but its simpler just to uninstall itunes and related components and then reinstall itunes
ur music will be fine, u will just lose the playlists. but ur mobile device support will be working again.
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