When installing LC ES4 I keep getting an Invalid Serial Number

Due to computer issues we had to uninstall LC ES$ from one Windows 7 and are trying to install in on another Windows 7 computer. When I enter the serial number, same one from previous install, it keeps telling me I have an invalid serial number.

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

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When installing CS5 Design Stanard I get an "invalid serial number" message. How do I check to see if the SN

This is very frustrating! I can't get my program (CS5 Design standard) to load. I had a computer crash, and I get an "Invalid Serial Number" message every time. I'm using the same serial number that came with the program. What do I do next? I get sent into a loop of Q & A's whenever I ask a question. I have never seen a website with so many links before. Someone said to debug the SN#, but I can't find the link to debug. HELP!!!

When I click on the link I just gave you, this is what I see:
Your last message was ambiguous about whether you had actually talked to Web Chat.
I've been told that Web Chat is handled from the US time zones so if you're in a different part of the world, you may have to accommodate that.
Serial number issues cannot be handled in a forum because (obviously), you're communicating a serial number which would be broadcast to the entire internet. Also, few Adobe employees are on most of the forums. There are NO Adobe employees on this forum.

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

Set up will not accept my serial number, keeps telling me invalid serial number.

Please help, set up will not accept my serial number, keeps telling me invalid serial number. What can I do?

No help what-so-ever. All I want to do is download the $299.00 Acrobat XI
Standard that I purchased yesterday. I have my redemption code and like I
said, after spending hours yesterday going through all the crap the Adobe
website asked for, my serial number was invalid. This is the most un-user
friendly process I have ever attempted to go through.
It should be one simple procedure but it never ends!!!!
Can someone please give me simple instructions to getting my download for
this product? If not, I am returning it for a full refund!
On Sat, Feb 14, 2015 at 11:17 PM, RahulTyagi4you <[email protected]>

I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

Hi James ,
Make sure you are entering the correct serial number.Try it once again and check.
If it fails please get in touch with Adobe Support.Here is the link for the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

I am getting an invalid serial number error for Adobe Acrobat XI

Hi -
My principal has ordered a copy of Adobe Acrobat XI for a school computer. The disc came with a serial number for a Mac installation, which he is hoping to install on his macbook air. I am using Remote Disc to install it.
However, the serial number that comes both on the invoice and on the back of the CD sleeve is only 23 digits long and when entered gives an Invalid Serial Number error. I would love it if somebody from Adobe could contact me and get a replacement serial number that would be valid for the installation.
I'm not going to post the serial number here because of reasons.

You need to contact Adobe Support directly. For the link below click the Still Need Help? option at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Problem installing Photoshop Elements 12 because message of invalid serial number

I punched the 18 digits number appearing on the reverse of the box. I bought the product at B&H. I got the message invalid serial number. How do I get the right one then?

See this link if you have a redemption code:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Why am I getting an invalid serial number response when trying to install Photoshop Elements 10 on my new Windows 8.1 PC. It worked perfectly well on old now defunct Windows Vista PC

i'm not able to install Photoshop Elements 10 on my new PC. I'm told the serial number is invalid. Why? It has 24 digits separated into 4 digits at a time by hyphens. Am I typing it wrongly?

i just had same issue. never installed on old pc which is a window 7 convert from xp. Now installing on laptop dell win 8, would not accept number. so i decided to install on the win 7 old pc (which has no firewall security because I'm dumping machine) and it worked. So I turned off firewall on win 8 machine and it worked. I had read that you should turn off the fire wall. Try that. Di

Keep getting prompt for serial number on Trial Acrobat XI Pro

The other day I purchased the upgrade to Acrobat XI Pro for US $199. After downloading and installing, the activation failed because my Acrobat Pro 9 serial number turned out to be Beta, and therefore not eligible for the upgrade.
So I uninstalled XI Pro, ran Adobe Uninstaller Tool, rebooted, then downloaded/installed Acrobat XI Pro Trial. But when I try to run Trial version, it keeps prompting me with the same Serial Number Upgrade dialog box that I got with the upgrade that didn't accept my Pro 9 serial number because it was Beta.
How do I prevent XI Pro Trial from prompting for Upgrade Serial Number so I can use Trial before buying? I have never been able to run the Trial version, and am getting desperate because I need to try that before I purchase.
Thanks in advance!! ~Carol

The prompt I receive is "left over" from the XI Pro UPGRADE version. There's a dropdown box where you choose the version you're upgrading from (Win Pro 9), then add the serial number, which is either approved or declined - in my case, declined because my Pro 9 was a Beta version (which I didn't know).
It's that Upgrade version dialog that keeps popping up when I try to get into the Trial version, forcing me to choose from the same list of versions as I did when trying to get into the Upgrade version.
If that dialog box left over from the Upgrade installation pops up with the Trial install, how do I know it won't also pop up if/when I purchase the Full version? I really want to get this all cleared up and working correctly (i.e., actually using the Trial version) before risking more trouble by introducing another element. No amount of Windows uninstalling plus Adobe Uninstaller Tool for all Acrobat products (plus, of course, rebooting) has overcome this.
And, just to be clear: I've never been able to "activate" the Trial version of Pro XI, so it's not like it's looking at this as a second install of Trial.
Meanwhile, I've again uninstalled all versions of Acrobat and reinstalled my Pro 9 to continue working on a project. But I know if I reinstall XI Pro Trial, that same dialog box from the Upgrade (forcing me to choose a version + serial number I'm upgrading from) will pop up, as I've been through that before.
The whole thing could have been avoided if only Adobe had forced me to enter the serial number for my Pro 9 BEFORE paying for, downloading and installing the XI Pro Upgrade.
Thanks for bearing with me on this. The one bright spot is that my refund for the Upgrade is being processed. ~Carol

I am getting an invalid serial number message after installation

I have installed the 30 day trial verion of Acrobat Pro X that I want to upgrade my Acrobat 7 pro. When it asks for my serial number, I am putting in my 7 pro serial number but it is telling me that serial number is invalid. what do I do?

You need to contact Adobe Support directly. For the link below click the Still Need Help? option at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I get an invalid serial number message

Crashed my hard drive. Went to my Adobe account and pulled up my Products list. Downloaded CS5 and input the serial number in my Products list. Everything went fine. Downloaded Adobe Acrobat 9 Pro and input the serial number in my Products list. Got "invalid serial number" message.
What's the story? What do I do now?
PC system running Windows 7 Ultimate.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Do you have separate licenses for Acrobat versus CS5?

Why am I getting an invalid serial number message?

I am trying to download Acrobat to a new system, after having chatted with support yesterday to validate the use of the product under my existing license.

and that system would happen to be...? What version of Acrobat?
Mylenium

I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

Adobe Acrobat 8.0
standalone version
Worked for years.......pc crashed.......fresh install of everything, but Acrobat will install, but I get error message when I try to use.

I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have a mac osx version 10.6.8 no windows and i am trying to install a program but keep getting can not run in dos mode ( the disk says on back works on intel mac with parallels or vm fusion) is this program not compatible with my mac?

i have a mac osx version 10.6.8 no windows installed and i am trying to install a program but keep getting can not run in dos mode ( the disk says on back works on intel mac with parallels or vm fusion) is this program not compatible with my mac?

You run Windows in Parallels or Fusion. Then in Windows you install the program.

When installing LC ES4 I keep getting an Invalid Serial Number

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