When installing or uninstalling iTunes I get 'The folder path 'My Music' contains an invalid character' and fails

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

Trying to uninstall or repair get an error message: The folder path 'My Music' contains an invalid character.

Trying to uninstall or repair get an error message: The folder path 'My Music' contains an invalid character. How do I fix?

Try the following user tip:
"not a valid short file name" and "invalid character" install errors

I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character

I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character.
The folder where everything is stored isnt even called My Music, it is just called Music.
I gave up on trying to update my itunes and removed it and am trying to re-download but receive the same message. Now I have no itunes on my computer at all.
Short or wiping my computer and starting again I have no ideas left.
Please help!

That message isn't referring to the location of the music, it's referring to the location of the iTunes programme.
So the message is either referring to the download location or the folder it is trying to install the programme in. I think (I wouldn't put money on this) that invalid characters will be things such as * ^ % and so on. When you get the message, look for the location that your computer is trying to use. Are there any strange characters in the "file path" that your computer is using?

The folder path 'my music' contains an invalid character

Need help to resolve this issue when downloading or removing itunes form computer. I get the following message:
the folder path 'my music' contains an invalid character
Thanks
I found a good bit of stuff on the internet for similar issue, but fixes didn't work.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ITunes Update attempt: "The folder path 'Program Files' contains an invalid character"

How can I install the latest version when I get this message : "The folder path 'Program Files' contains an invalid character"? The message appears when I try to install the update and it appears when I try to uninstall the previous version. The instructions for manual uninstall says to use the Control Panel Uninstall Programs first and then "clean up" -- but I can't use the Control Panel Uninstall. I am running iTunes from an external drive. What to do?

That's normally produced by a damaged iTunes.msi. The basic treatment for it is given in the following user tip:
["not a valid short file name" and "invalid character" install errors|http://discussions.apple.com/thread.jspa?threadID=2368028]
... but since Microsoft pulled the Windows Installer CleanUp utility from their Downloads Center, things have grown more difficult. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now start with *step 4* from the user tip, and proceed from there.
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

The folder path "My Pictures" contains an invalid character! ???

I get this error when updating Itunes+QuickTime.
"The folder path "My Pictures" contains an invalid character."
The installation aboards when I click OK.
The path on my PC is: "C:\Documents and Settings\alexisg\My Documents\My Pictures". I don't see anything wrong with it...
Any idea how to fix it?
Thanks!

+"The folder path "My Pictures" contains an invalid character."+
Although the following document refers to a different application, it's worth trying when that message mentions "My Pictures":
You may receive one of three error messages when you try to install Streets and Trips or MapPoint

TS3212 I keep getting this error message "The folder path 'Program Files' contains an invalid character.' when upgrading itunes to Itunes 10. I could not uninstall because of the same error message. What needs to done?

Can not download and install Itunes 10 - Get this message "The folder path 'Program Files' contain an invalid character. I tried to uninstall my old Itune through Control Panel but get the same message. What do I need to do?

Perhaps try the following user tip with that one:
"not a valid short file name" and "invalid character" install errors

I am trying to download the latest iTunes update. Keep getting error message stating "The folder path 'My Documents' contains an invalid character". I can't uninstall iTunes for the same reason. HELP!

I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!

OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!

Can't uninstall iTunes. "The folder path "TVShows nib" contains an invalid character."

Every time I try to uninstall 10.2.5.11 on Windows 7, I get the Error: "the folder path "TVShows>nib" contains an invalid character." and the uninstall fails. Any suggestions?
I have already tried:
http://www.cavdar.net/2009/04/12/itunes-install-the-folder-path-c-contains-an-in valid-character/
Thanks!

Assuming here you're uninstalling as part of troubleshooting for installing a newer version of iTunes.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

The Folder Path "My Documents contains an Invalid Character"

Hello.
I have a major problem at hand.
I presently have iTunes 7.6 on my Dell laptop
when i try installing itunes 7.7 or 7.7.1, it gives an error
"The folder path my documents contains an invalid character"
I scoured the internet, but to no avail...
Please help
Sometime back, the name of My Documents have been changed to "id" by mistake
Then itunes 7.6 also wasnt working.. Then i went to the registry and changed all the folder paths, and then it was working....
So, please help...
Thanks!

If the same problem occurs in another account, it suggests the message is misleading and the problem is not with My Documents itself.
That is unless you have changed the path c:\Documents and Settings which is common to all accounts.
It sounds as though there is a registry key set with corrupt information somewhere that you haven't found yet.
Something you could try is a complete removal of iTunes according to the following method. I have also included instructions for installer clean up which you should do if one of the uninstalls fails. I am guessing that the iTunes uninstall might fail with a similar message.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete and file or folder called Quicktime.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

Error Message:The folder path 'Program Files' contains an invalid character

I have an 80G iPod. I never had a problem with the itunes program until I switched to Vista. When I try to open iTunes I get the following error message:
*The folder path 'Program Files' contains an invalid character*
I have itunes installed on both my HP and on an external hard drive that I use as my backup in case something goes wrong. Neither one opens and I get the same error message on both. I have tried to uninstall iTunes and then reinstall and get the same message so I can't uninstall.
I'm really frustrated, I need to get to my music for a huge presentation in a few days. Can anyone help?
Thanks in advance,
Jejo

Have you tried working through the steps in the General section of this article?
http://support.apple.com/kb/HT1926

"The folder path 'Accessories/Quicktime' contains an invalid character."

After countless attempts to install iTunes 9.2.1 for Windows 64-bit processors I keep getting this message: "The folder path 'Accessories/Quicktime' contains an invalid character."
How do I correct this so I can install and finally use iTunes?

It usually indicates trouble with one of the msi files for an existing program on the PC that is being updated by one of the installers in the iTunes64Setup.exe bundle ... but I'm not familiar with that particular Accessories/QuickTime folder path myself.
Can you check something for me please?
Do a search for an "Accessories" folder on the PC. Do any of them have a "QuickTime" subfolder inside them? If so, what is the full file to those directories?
(Trying to work out which particular msi is causing the trouble ... or if there's a slightly different cause of the problem afoot.)

I cannot load I Tunes or delete it as the download stops and says the folder path "program files"contains an invalid character, what can I do?

I cannot load or delete I Tunes from my computer. What comes up is- The folder path "program files" contain an invalid character?

That's normally produced by a damaged iTunes.msi. The basic treatment for it is given in the following user tip:
["not a valid short file name" and "invalid character" install errors|http://discussions.apple.com/thread.jspa?threadID=2368028]
... but since Microsoft pulled the Windows Installer CleanUp utility from their Downloads Center, things have grown more difficult. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now start with *step 4* from the user tip, and proceed from there.
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Install iTunes 10.4.1 install error - The Folder Path "File Name" contains an invalid character

Upgraded computer from XP Prof 32-Bit to Windows 7 Ultimate 64-Bit (Upgrade package, performed Custom Install).
Attempt to install iTunes 10.4.1 for 64-Bit. Receiving the following error/problem:
The Folder Path "File Name on my external drive" contains an invalid character
I click ok and then get this:
The Installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system could not be modified, Please run the installer again, or click Finish to exit.
Any fixes for this?

Sorry, one of us is not managing to be clear enough.
Does the message read The Folder Path "File Name on my external drive" contains an invalid character or perhaps The Folder Path "<some path name here>" contains an invalid character?
If so, then the problem might be just what it says it is with the path name in question... Either way if you list the path given in the error message in a reply to this thread it might provide a clue for anyone tying to help with the problem.
You could try downloading the installer to C:\iTunesSetup.exe in case that helps.
tt2

When installing or uninstalling iTunes I get 'The folder path 'My Music' contains an invalid character' and fails

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