When installing software purchased from TechSoup Canada, Installation Failed

While attempting to install CS6 that was purchased from TechSoupCanada, the Installation Failed with a message that it is not Adobe Genuine Software. I was sent a key from TechSoupCanada and followed the download instructions provided, using the key I was given for installation.  Why is it telling me that the software is not genuine when I have paid for it through TechSoupCanada?

I am sorry RickySue but the Adobe Genuine Software indicates that your downloads are becoming corrupted.  Considering the multiple methods you have attempted the stability of your Internet connection is the likely cause at this point.
I would recommend contacting your Internet Service Provider to report the stability issues you are experiencing.  You can also use a USB drive to use the direct download option on another computer which does have an alternate Internet Connection.

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