When iPods say they are playing and they aren't

I am currently trying to get an iPod 1st Gen 1GB Nano back up and running for a friend at work. The iPod shows music is on it, iTunes sees there is music on it but it will not play anything.
When you select a track (any track) it will go to the screen to show it is playing. The play arrow appears but the track counter never advances past 0:00. It doesn't skip to the next track it just stays there. It doesn't totally lock up as you can advance through the menus. It just doesn't play music...or any audio for that matter.
Now I play tracks from the iPod on iTunes (even tracks that aren't on the computer) and they work just fine. I have completed the 5R's multiple times and nothing is fixing the issue.
I can also see by looking at the discussion boards here that this issue is not a new problem nor is it related to just the Nano. I have seen multiple topics dating as far back as late 2005 up until last week on lots of models of iPods.
The unique part of all the topics is that you never once see a working answer to fix the problem. I can't help but wonder what ever happened to the people that posted the topics. Did they just go out and buy a new unit? Did they just take it back to the store? The only thing I see is that the 5R's aren't working for lots of people and there is nothing listed to help this problem.
Anyone have any ideas? I've done the 5R's, I've done every diagnostic suggestion listed on the Apple answer documents and still can't get this thing to play a single track.
Also just to put this out there. This isn't exclusive to Windows formatting as I have tried to reset it in Mac format only to continue to have the same issue.
20in iMac 2GHz Core Duo / 6GB iPod mini (Silver) Mac OS X (10.4.9) Dell Insperon 8200

Kind: MPEG audio file
Format: MPEG-2, Layer 3
Size: 1.5 MB
Channels: Mono
BIt Rate: 32 kbps
ID3 Tag: v2.2
Sample Rate: 22.050 kHz
This is a podcast downloaded via iTunes. I have placed purchased songs, podcasts, and all sort of music ripped from my CD's etc and all fail to play.
I'll be giving the Scandisk a shot here shortly and will repost the results.
Thanks for the reply I hope you'll be able to help!

Similar Messages

Itunes seems to be unable to locate original file to play songs. Songs are in the itunes media file and playable direct from file. Preferences/advance file location is correct. Some files are playing and others aren't with no obvious pattern.

Itunes is unable to locate original file when attempting to play music. Songs are in the itunes media file and playable direct from there. Preferences/Advanced file location pointer is correct. Some songs play but most don't. I did move files around a bit in an attempt to share music with another account on same computor, however this did not work so have returned file to original location. Please help, I am way outside my feild in this one. Ta.

I have solved the problem. i think when I moved the media file back out of public to my account, I put it back into the wrong place and ended up with a media file inside a media file, inside another media file!! So I moved it again and fixed!! Now I just need to work out why i can't share with another account user of same computor.

HT1657 I'm getting a 42110 error when I try to play my rented movie. I've downloaded the movies twice but it's saying they aren't downloaded !

I'm getting a 42110 error when I try to play my rented movie from the istore. I've downloaded the movies twice but it's saying they aren't downloaded !

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

My messages say they aren't sending but my friends are receiving them?? HELP!!!

MY messages say they aren't sending but my contacts are receiving them ??

Try a "reset" (different from restarting).
Hold down on both the Home AND Sleep/Wake buttons until you see the Apple logo on black screen (about 10 seconds).
When you see the Apple logo on the black screen, let go of both buttons.
Hope this fixes Messages!
~Joe

For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

Setesh, See if both computer has the same version of iTunes, if both are the same, then it is your PC, that has plug-ins which is in conflict it iTunes. ( normally it is the Antivirus or some plug-ins to beautify your screen)
If it is different, most likely the other PC has an older version of iTunes, so you should downgrade your iTunes to that older version, which your iPod interface well with.
Other probable causes,
you are using the USB 1.1 port at the front of your PC, and not the USB2,0 port at the back of your PC. so switch to the back.
Dont use any other USB devices, when you are syncing the iPod.
Dont use any USH Hub.
Have a nice day!

What can i do when my ipod say no wi fi and i cant click on it

what can i do when my ipod say no wi fi and i cant click on it

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Song remains at 0:00 even though ipod says it's playing

Fifth Generation iPod 30 Gb. A couple of days ago it froze in the middle of the song, i reset with menu+center button. It worked. I plugged it into the computer to update some music, and an error message reading "ipod appears to be corrupt, use iPod restore to fix this problem", or something to that effect, came up. I proceded to restore the ipod, resync all my music, and now when i play any song or video the song or video comes up, but will not play, even though the ipod says it's playing. Computer will not recognize ipod, itunes freezes when ipod is connected, and the ipod is ejected a few minutes later. The stinger here is that my 3 year warrenty ended about a month ago. Hah. Any assistance would be greatly appreciated.

hmm, thats difficult..i would suggest just talking to apple support or bringing it in to like best buy and having some guy work on it there...

The songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

the songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

Connect the device to your computer.
Open iTunes.
Select iPhone, iPad, or iPod in the Devices list.
Click the Summary tab and select "Manually manage music and videos".
Click Apply.
Even when you have enabled manual management, you can still sync some content automatically. Select any content tab, such as Video, to enable automatic syncing for that type of content.

IPhoto says themes are missing and it won't print. All the support says to reload the application but I didn't get disks with the iMac. What do I do now.

iPhoto says themes are missing and it won't print. All the support says to reload the application but I didn't get disks with the iMac. What do I do now.

This is the ipod touch forum.
Try posting in the ipod nano forum.

Added 2 Wells Fargo debt cards fargo emailed verification but passbook still says they aren't verified what gives?

Added 2 Wells Fargo debt cards fargo emailed verification but passbook still says they aren't verified what gives? ive restarted my phone and the app

Mine fixed itself overnight both cards verified in the app. I don't know why it took so long (over 12 hours)but now I'm going to try at a store! good luck now apple please add a way to nickname cards since all mine look the same. …

My ipod says it is disabled and tells me to connect to itunes but nothing happens how do I fix it, My ipod says it is disabled and tells me to connect to itunes but nothing happens how do I fix it

My ipod says it is disabled and tells me to connect to itunes but nothing is happening how do I fix it

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT1349 My ipod say no volume available and therefore I have no sound thru the earphones

My ipod says no volume available and therefore I have no sound in the earphones or thru an aux cable.

- Have you tried a reset. Nothings will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Do the speakers work?
- Have yo tried another pair of headphones?

My iPod Touch icons are large and I cannot see all of them, touching the screen does not make them return to normal. It is charged and was updated over the weekend.

my iPod Touch icons are large and I cannot see all of them, touching the screen does not make them return to normal. It is charged and was updated over the weekend. What do I need to do to fix this?

never found the answer by looking at a similar q on the right...thanks anyway!!

When log In names are saved and all you have to do is click in the space to get a list of previous log in's. How do you get rid of those previous log in's?

# Question
When log In names are saved and all you have to do is click in the space to get a list of previous log in's. How do you get rid of those previous log in's?

* http://kb.mozillazine.org/Deleting_autocomplete_entries
Remove saved Password(s): Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

My ipod says it's disabled and to try again in 21 926 348 minutes...that's 41.7 years...help!!

my ipod says it's disabled and to try again in 21 926 348 minutes..that's 41.7 years

See this Apple support document:
iOS: Wrong passcode results in red disabled screen
B-rock

When iPods say they are playing and they aren't

Similar Messages

Maybe you are looking for