When is Adobe going to fix the problem CS6 Premiere Pro has with AVCHD files?
First they wanted me to reformat all my files from .mts to .mpg thru format factory, but that is to much time wasted and lose of quality! Then they directed me to a patch by Sony, but that didn't work either. They need to fix this!
You can file a CS6 bug report here:
http://www.adobe.com/go/wish
Adobe Creative Suite 6 FAQ
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely."
Similar Messages
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All the sudden, as i've read many other's have experienced, I can no longer connect to wifi in my own house with my iphone4s. Nothing goes to the cloud. No matter what I've tried to fix it, nothing. Any idea when Apple is going to get their act together and get another update to fix the last update???? Anyone have any luck fixing this - it's not a wifi problem. It's an Apple issue, it was introduced to the device on their last update - what in the world are we supposed to do to fix it?
I've been on the new IOS since it was released, and have no problems with wifi.
To double check your trouble shooting look at the links
troubleshooting wifi http://support.apple.com/kb/TS1398
reset network connection http://www.apple.com/support/iphone/assistant/wifi/#section_5
wifi greyed out http://support.apple.com/kb/TS1559 -
When is Adobe going to fix the problem of updating Creative Cloud
Since September last year, updating Creative Cloud has been a problem.
Every time I try to update I receive a failure message. The "temporary" solution last September was to rename the Creative Cloud folder and try again.
This problem still exists, and requires a permanent fix.
Don RileyYou can file a CS6 bug report here:
http://www.adobe.com/go/wish
Adobe Creative Suite 6 FAQ
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely." -
Is Apple going to fix the problem that iPad Air has with connecting to the server?
Less than a month ago I purchased a 32GB iPad Air, and for the majority of the time I have struggled with server connection. Finally I charged up my old iPad1 and got right on the server so after all the troubleshooting I did with my router I realized it was not that. Then I came to the support communities and see that many others have similar problems. One advised a process, which I followed to the letter, got on the server and then the next day was back at square one. Any helpful long term resolution advice or a ray of hope that Apple is doing something to correct this?
Hi JKAlbright,
Welcome to the Support Communities!
The article below may be able to help you troubleshoot your Wi-Fi issue.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
Hey Apple when are you going to fix the problems with IOS 8.3??
Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
If there's a fix coming when will we see it?
(I'm using iPhone6 plus)
I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-… -
When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.
Who is your carrier? That feature is completely carrier dependent.
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When is Apple going to fix the problem with slow Time Machine backups with Mavericks?
I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot. This worked for about three days and I am back to very slow backups. It is impossible for Time Machine to back up every hour when it takes six hours to do the back up. I don't want to take hours to re-index with spotlight all the time. I think taking six hours to do an incremental backup is a bit much. I see that there are many people that have this trouble and it all started with an upgrade to Mavericks. The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks. I have wasted more time than I care to. I am think of going back to Windows. I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem. Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.
Allen Thanks for your reply. All I can say is several months ago Time Machine quit working in a reasonable manner. Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data. I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection. In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge. There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem. I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support. I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space. This might be a problem also. However, I am working on a lot of things and like to have a lot of things on my drive. Also the heavily loaded drive has not be a problem in the past. This slow backup business started about three months ago, so something has happen in a very short time period. Now it seems even the procedure that Apple support gave me is not working. Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions. If necessary I will clear out more of my hard drive if that appears to be a solution. The Time Machine drive was recently reformed so I only have a few backups on it. I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time. I run it every few days.
Here is the info from EtreCheck:
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
VIA Labs, Inc. USB3.0 Hub
OWC Elite Pro mini C 1.5 TB
EFI (disk1s1) <not mounted>: 209.7 MB
NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.LaCie.ScsiType00 (1.2.2) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
[kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
[not loaded] com.symantec.kext.confidentialData (1.4f5) Support
[not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
[kext loaded] com.symantec.kext.fw (1.0.3f5) Support
[kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
[kext loaded] com.symantec.kext.ips (1.3.1f7) Support
[kext loaded] com.symantec.kext.pf (4.2.1f7) Support
[not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
Startup Items:
cma: Path: /Library/StartupItems/cma
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Tablet: Path: /Library/StartupItems/Tablet
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.authd.plist Support
[not loaded] com.barebones.textwrangler.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.mcafee.virusscan.eupdate.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[running] com.symantec.avscandaemon.plist Support
[running] com.symantec.deepsight-extractor.plist Support
[running] com.symantec.diskMountNotify.plist Support
[loaded] com.symantec.MissedTasks.plist Support
[loaded] com.symantec.navapd.plist Support
[running] com.symantec.navapdaemonsl.plist Support
[loaded] com.symantec.Sched501-1.plist Support
[loaded] com.symantec.Sched501-2.plist Support
[loaded] com.symantec.Sched503-3.plist Support
[loaded] com.symantec.Sched503-4.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[running] com.symantec.symSchedDaemon.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.lacie.safemanager.daemon.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[failed] com.sogou.SogouServices.plist Support
[running] com.symantec.uiagent.application.plist Support
[running] net.culater.SIMBL.Agent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.wondershare.mobilegodaemon.plist Support
User Login Items:
GeekTool
SIMBL Agent
QQ
Safari
Calendar
Google Drive
Dropbox
Day One
Dictionary
SymSecondaryLaunch
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 9.5.5 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 4.0.51204.0 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
Video Converter: Version: 4.0.0
AllMyTube: Version: 4.1.0.0
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
QQMail: Version: 1.0.2.0 - SDK 10.7 Support
txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
GeekTool Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
MySQL Support
Norton\nQuickMenu Support
Paragon NTFS for Mac ® OS X Support
Pen Tablet Support
Perian Support
TechTool Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
Destinations:
NewMBP-TimeMachine-1.1 [Local] (Last used)
Total size: 1
Total number of backups: 11
Oldest backup: 2014-03-18 15:09:46 +0000
Last backup: 2014-04-29 23:24:28 +0000
Size of backup disk: Too small
Backup size 1 < (Disk used 647.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
47% SymAVScanDaemon
7% Finder
7% WindowServer
2% mds
1% NortonAutoProtect
Top Processes by Memory:
385 MB NortonAutoProtect
262 MB mds_stores
180 MB Safari
139 MB WindowServer
115 MB Finder
Virtual Memory Information:
1.15 GB Free RAM
2.87 GB Active RAM
1.83 GB Inactive RAM
1.05 GB Wired RAM
1.02 GB Page-ins
380 MB Page-outs
I hope you can see something that can be fixed. -
Does anyone know when Apple is going to fix the bug with transfering voice memos from the IPhone 4 to itunes on a computer. I waisted a lot of time trying to figure out why it was not working. Then I read some comments about other people having the same issues.
cheers!Anyone that did know would be bound by non-dosclosure agreement not to say.
Unless Apple announces, which they very rarely do, there is no way to know what Apple will do in the future or when they will do it.
Sorry. -
When is Apple going to fix the problems with FCP and Leopard
Apple,
This is a nightmare.
I wish I never did the upgrade.
It's horrible that Apple released an OSX update that doesn't work with some of the most used Apple applications.
I don't know what I should do.
Compressor doesn't work, export using Quicktime is having problems...and that's just what I've found so far.
When is Apple going to fix this mess?
HingefactorDid you heed ANY of the warnings that were posted here, on LAFCPUG.org, or the CreativeCow.net? We gave many pointers on what to do before you upgrade, so that if you do run into issues with the new (and you WILL run into issues with the new OS) you could always go back to the stable version.
http://discussions.apple.com/thread.jspa?threadID=1185645&tstart=150
http://discussions.apple.com/thread.jspa?threadID=1196292&tstart=300
Apple will fix it when they fix it...that's all we can say. Keep sending in your issues and when they can, they will issue updates.
The rule of thumb is that if you have a good working edit system, don't mess with it. The machine that I use to earn a living, that is still on 10.4.9 and FCP 5.1.4. My laptop, that I use occasionally for editing, but mainly for e-mail, word processing, web surfing, that I updated. And I am testing FCP on this. So far, I am not suffering any issues.
If you backed up your system, you could have gone back to it.
Shane -
ssince updating my IPad to IOS8 Safari does not work properly ie Marriott website it tells me no server is available yet Google works and other web search have the same problem when is Apple going to get fixes out soon I hope.Also why can't we contact Apple direct on this matter ?
Try some basic troubleshooting steps. Clear Safari, force close the app and reset the iPad.
Go to Settings>Safari>Clear History, Cookies and Data.
In order to close apps in iOS 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
There re are ways to contact Apple directly. Look here for help.
Contact Apple for support and service -
Adobe 11.7 is not letting music play on my smilebox creations - is adobe going to fix the problem?
adobe 11.7 will not let music play in my smilebox creations - will adobe fix this problem?
I believe this is fixed in our current beta and will be available publicly in the next couple of weeks. If you are interested, you can try the beta now by downloading the version you need here:
http://labs.adobe.com/downloads/flashplayer.html -
When is Apple going to fix the problem with external hard drive not working on Lion?
As for everyone else external hard drive does not work with Lion.
When will Apple fix this problem. Do they just ignore the customer : (Copy off all your data off the NTFS formatted drive to another drive
Open Disk Utility in the Applications>Utilities folder
Select your external NTFS drive on the far left, should have the drive makers name, a ID perhaps plus the word "media"
Click the Partition Tab, click the big box and click 1 Partition
If you want a Mac only drive > Option: GUID >format OS X Extended (Journaled)
If you want a Mac/PC drive (for over 4GB sized files) > Option: MBR > format exFAT
If you want a Mac/PC drive (for the most compatibility with other devices, Win XP, but only under 4GB sized files) > Option: MBR > format MSDOS (FAT or FAT32)
Give it a name and click Apply.
You can also search Microsoft for a free exFAT download if you have Win XP.
https://discussions.apple.com/message/16276201#16276201 -
When is apple going to fix the problem with osx losing wifi connectivety
it's getting to the point of ridiculous how long its taking for a fix to the above problem
It depends, if Apple thinks that it's not a official problem, they will not fix it, because it's not their problem. You should solve your own network issue by creating another post on this fourm.
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When are you going to fix the problems with this iOs7 ????
since I've downloaded iOs7 - everything is a SLOW-MO!!! And you can't scale your photos for wallpaper.. Totally disappointed with iOs7
Mine's running real fast. Thrilled with IOS-7.
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When is Apple going to fix the iOS6 App Store app?
When is Apple going to fix the iOS6 App Store app? With the iOS5 version, you could easily view apps by release date in order to keep up with the new offerings. I usually bought one or two newly-released apps every week (many of which admittedly got deleted within a few days, but at least I tried them...). Now (with the new version of the App Store) I can't view apps by release date (at least not a list longer than a dozen or so titles in a specific subject area). As a result, I rarely buy new apps any more. It seems to me that it would be in Apple's best interests to fix this problem.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apple Feedback -
http://www.apple.com/feedback/
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