When is Apple going to sort out the problem while trying to listen to music on the iPhone 4s

Hi,
Everytime I'm trying to listen to my music on the iPhone 4s these are the list of problems I'm getting
1. It will show the play symbol in the top right but the time on the track is not moving and nothing is playing.
2. I will be listening to one song and it will show I'm listing to a different song.
3. At some songs it won't let me go back to the song before.
4. Some song will not play anymore it will only play the song after but show a different picture.
Is anyone else having any or all the above problems.?

I have never heard of these issues.
Have you tried basics from the manual?
Restart, reset, restore?

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Message was edited by: tipo158

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Hardware Information:
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          MacBook Pro - model: MacBookPro9,1
          1 2.6 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
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          OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
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          APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          VIA Labs, Inc.    USB3.0 Hub
                    OWC Elite Pro mini C 1.5 TB
                              EFI (disk1s1) <not mounted>: 209.7 MB
                              NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
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          Apple Inc. thunderbolt_bus
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          Mac App Store and identified developers
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          [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
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          [not loaded] com.roxio.BluRaySupport (1.1.6) Support
          [not loaded] com.roxio.TDIXController (2.0) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
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Startup Items:
          cma: Path: /Library/StartupItems/cma
          MySQLCOM: Path: /Library/StartupItems/MySQLCOM
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          [loaded] com.symantec.Sched501-1.plist Support
          [loaded] com.symantec.Sched501-2.plist Support
          [loaded] com.symantec.Sched503-3.plist Support
          [loaded] com.symantec.Sched503-4.plist Support
          [running] com.symantec.sharedsettings.plist Support
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          [running] com.lacie.safemanager.daemon.plist Support
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          [loaded] com.oracle.java.Java-Updater.plist Support
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          [failed] com.sogou.SogouServices.plist Support
          [running] com.symantec.uiagent.application.plist Support
          [running] net.culater.SIMBL.Agent.plist Support
          [loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.wondershare.mobilegodaemon.plist Support
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          GeekTool
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          Safari
          Calendar
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          Dropbox
          Day One
          Dictionary
          SymSecondaryLaunch
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          FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5 Support
          Default Browser: Version: 537 - SDK 10.9
          QuickTime Plugin: Version: 7.7.3
          OfficeLiveBrowserPlugin: Version: 12.3.6 Support
          RealPlayer Plugin: Version: (null) Support
          Silverlight: Version: 4.0.51204.0 Support
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
          Video Converter: Version: 4.0.0
          AllMyTube: Version: 4.1.0.0
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          QQMail: Version: 1.0.2.0 - SDK 10.7 Support
          txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
          Adobe Version Cue CS4 Support
          Flash Player Support
          GeekTool Support
          Growl Support
          Java Support
          MacFUSE Support
          MenuMeters Support
          MySQL Support
          Norton\nQuickMenu Support
          Paragon NTFS for Mac ® OS X Support
          Pen Tablet Support
          Perian Support
          TechTool Protection Support
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
          Destinations:
                    NewMBP-TimeMachine-1.1 [Local] (Last used)
                    Total size: 1
                    Total number of backups: 11
                    Oldest backup: 2014-03-18 15:09:46 +0000
                    Last backup: 2014-04-29 23:24:28 +0000
                    Size of backup disk: Too small
                              Backup size 1 < (Disk used 647.49 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              47%          SymAVScanDaemon
               7%          Finder
               7%          WindowServer
               2%          mds
               1%          NortonAutoProtect
Top Processes by Memory:
          385 MB          NortonAutoProtect
          262 MB          mds_stores
          180 MB          Safari
          139 MB          WindowServer
          115 MB          Finder
Virtual Memory Information:
          1.15 GB          Free RAM
          2.87 GB          Active RAM
          1.83 GB          Inactive RAM
          1.05 GB          Wired RAM
          1.02 GB          Page-ins
          380 MB          Page-outs
I hope you can see something that can be fixed.

When is Apple going to sort out the problem while trying to listen to music on the iPhone 4s

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