When is the line activated?

I had the BT engineer come over to connect a new line to my flat. He worked for almost an hour. He gave me my phone number and left. 
I need that line for broadband, I'm not planning on using it for the phone. But when I went to order a broadband package, the provider (not BT) told me that they cannot connect it. I'm assuming the line's not active yet.
How long does it take for the line to be activated? 

If a line has been recently provided it can take up to 48 hours for BT Wholesale system to be updated.
Your prospective Broadband provider would query this system before accepting the order.

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