When itunes starts it comes up with "an unknown error occurred (--4211).
when itunes starts it comes up with "an unknown error occurred (--4211).
It then works normally - except it does not recognize any USB devices (eg iPhone, iPad)
See the following topic for suggestions on how to find the folder on Windows 8 systems:
TS1389 Re: How can you do this in windows 8?
Similar Messages
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Whenever I try and sync my iphone 5 to my itunes on my laptop it comes up with' an unknown error occured (0xE8000084)' has anyone had this and how did you fix it?
What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problemThere is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it
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I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
When I try and open ITunes it flashes up with "an unknown error occurred (1
When I try and open ITunes it flashes up with "an unknown error occurred (13005). Why is this!
I have the same problem, removed the files you mentioned, still no luck
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I've been unable to use iTunes for over 3 weeks now.
Initially, it would prompt me to Sign In with my Apple ID and password each time it tried to start, and when I clicked Sign In, it'd respond with variations of:
"Your device or computer could not be verified. Contact support for assistance."
or
De-authorize/Authorize.
Frustrated, I'd click Cancel, and it'd crash with:
"An unknown error occurred (-1008)."
or
"An unknown error occurred (-50)."
More recently, I don't even get the Sign In prompt any more. iTunes now just crashes immediately with unknown error (-50) as soon as it tries to start.
It is clear that this issue has more to do with the Apple ID than with iTunes specifically, because some of the apps I purchased directly from the App Store (OmniFocus, Fantastical and Forismatic) now prompt me to Sign In with my Apple ID and password each time they try to start, and they never did before. And when I try to sign, they respond with the error:
"Your device or computer could not be verified. Contact support for assistance."
Apparently, this is an issue a whole lot of people are experiencing, judging by the long list of Google search returns on the subject; but I'm yet to find a definitive, "official" Apple solution to the problem.
My Apple ID is the same as it's always been.
If anyone knows what's really causing this and/or can offer a fix, please H-E-E-E-L-P? I'll even pay to make it go away. I abandoned Windows after 26 years, only to discover that no platform is spared the blackhole of unknown errors.
-- Chima.iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
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ITunes comes up saying the iTunes library files cannot be saved. an unknown error occured
iTunes comes up saying the iTunes library files cannot be saved. an unknown error occured
what should i doNote: Close iTunes completely before doing any of this.
After getting this error, I found a bunch of Temp files in the same folder as my iTunes library. The thing that stuck me as odd about this was that there were 4-5 of them labeled "Temp File.xml", "Temp File2.xml", etc. and when I tried to select any of them, the selected file(s) would mysteriously disappear. I ended up Selecting everything except the Temp File.xml files, and moving it elsewhere (I actually just put in a new folder in the parent folder).
I then deleted/"Move to Trash"ed the folder that used to contain my Library, and renamed the new folder to have the same name as the old folder.
Then I clicked on the iTunes icon (hold down option/alt from before you click, until the "choose library" dialog appears), and chose my old iTunes Library. This re-linked my old library and restored it to how it was before error (-48) started rearing its ugly head.
(Windows users, when you re-open iTunes to link your library back in... you double click the icon, then immediately press-and-hold "shift" until the dialog appears) -
My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9 -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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I am running 64 bit windows operating system. I upgraded to iOS6 for iphone 4s and ipad II. Since that upgrade I have been getting this error message
The itunes library cannot be saved. An unknown error occurred (-50)
I've updated windows thinking it was a compatibility issue. Uninstalled itunes and reinstalled with the Kaspersky off.
What is going on. Thoughts?
and if you click okay it keeps coming back for 3 or 4 pop ups before going awayMorning dalebird,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Best of luck,
Mario -
i tried to do a software update on my iphone 3gs comes up with an unknown error message code 1015
any ideas?See this post:
TS3694 Trying to restore and update my iphone 3, the system tells me 1015 error What can I do? -
How do you get album artwork? I have like two thousand songs and about 95% don't have cover album artwork and when i try to get album artwork it says "Itunes can not find album artwork" "an unknown error occurred-609" what do i do?
Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Itunes application could not be opened. an unknown error occurred (13010)
Using iTunes 8.
Get this error when i try to open iTunes...itunes application could not be opened. an unknown error occurred (13010)
It just shows that it tries to run in the Processes tab in the Task Manager. I get the error then the pocesses stops.
I've followed all the instructions in the attached link but with no luck:
http://support.apple.com/kb/TS1421
I created a new user account and iTunes opens fine...
Can anyone help.??I too am having the same problem. I have followed the above advice - I followed this advice http://support.apple.com/kb/TS1421 to no avail. For what it's worth, It appears to be isolated to my user account. I also tried uninstalling and deleting all apple software including the itunes folder in my music folder plus deleting the registry keys before reinstalling. I also tried to move th Genius files onto my desktop as per the above suggestions. Any advice?
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The iTunes library file cannot be saved an unknown error occured (-50)
Eever sincd June 29th I have gotten the following error message when trying to sync my ipod
"The iTunes library file cannot be saved an unknown error occured (-50)' and the library does not update. I have re-installed (repaired) iTunes. It doesn't help.
Any advice. I subscrive to a lot of podcasts and i can't update anything.
Help PleaseJust letting you know that I have also had that problem since downloading that "update" for itunes.
All of my new music that I have tried to transfer from my E-music file will not be accepted. error -50 keeps popping up.
I have seen a few others post this same question, but I have been unable to find an answer for it.
If anyone has come across what this problem is, please help. -
The iTunes Library cannot be saved. An unknown error occurred (-50)
I updated iTunes from 7.2 to 7.3 using Software Update and all went well except for one thing, now when I launch iTunes it rebuilds the iTunes library each time I launch iTunes. The other thing is that once it rebuilds the library it displays a warning; "The iTunes Library cannot be saved. An unknown error occurred (-50).
I downloaded the standalone updater to no avail. I have also repaired permissions using disk utility - no luck.
Background info.
A week ago or so, while I still had iTunes 7.2 I cleaned all my user and system caches, ran all the maintenance scripts and repaired permissions. I used MainMenu, a third party app that lives in the menubar, to perform these functions and faithfully followed all the instructions to restart once or twice depending on the routine and closing all my apps accordingly while doing these maintenance routines etc.
I noticed one thing after this, my iTunes icon had turned into a generic app icon. Knowing iTunes 7.3 was a slated release this Friday I knew the icon issue would resolve itself after the update from 7.2.
What can I do to fix this? Please help.I somehow got through the -50 error but a few days later podcasts when downloading, would crash iTunes 7.3 altogether.
There was a post here somewhere and I apologise to the poster in advance but I am unable to relocate it.
Here is the solution that was proposed and it seems to have worked for me.
Read the following in its entirety before proceeding:
1 The first thing I did was unsubscribe to all my podcasts by selecting them all and clicking unsubscribe at the bottom of the iTunes window.
2 Quit iTunes
3 Navigate to YourHomeFolder/Music/iTunes/iTunes Music/Podcasts and move the Podcasts folder to your desktop or some other convenient location.
4 Open iTunes and re-subscribe to all your podcasts.**
5 Once all the podcasts finish downloading navigate to the Podcasts folder sitting on your desktop and move its' contents back to the folder you originally moved them out of. If you had setup the iTunes preferences to keep all your podcasts after they download be careful not to overwrite items as you move them back from the desktop/Podcasts folder to the new Podcasts folder.*
**In my case, the list of podcasts in the iTunes window got kind of messy, I mean some podcasts displayed the GET button when even though they had already downloaded or I already had them on my system and other small things like that - this was the result of re-subscribing. You can select those that you don't want to GET and simply delete them.
*You may have to move one podcast folder's contents at a time, again be careful not to overwrite. If you return things carefully you will have no problems.
iTunes 7.3 has behaved perfectly ever since.
I hope this helps. If my instructions are confusing please chime back.
By the way, command (apple key) clicking any of the collapse triangles both in the finder and in iTunes will expand or collapse all items, this will come in handy as you define anything that might have gone funny after re-subscribing.
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