When iTunes updates, I lose my music, playlists...EVERYTIME!!!
Everytime I update the Itunes software all of my playlists & music disappear!! WHY!! Very frustrated!!!
Any help will be appreciated!
-Amanda
Checkout this post, it fixed this problem for me.
http://discussions.apple.com/thread.jspa?threadID=1166563&tstart=30
Similar Messages
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Every time itunes updates, I lose my music and playlists
Hi there
I am using an iPo Classic and Windows 8.
Lately, whenever iTune runs an update, it loses my whole music library and playlists.
The iTunes folder is also empty. This is very irritating! There is free software which very esil can restore my msuuc back from the Ipod, but I cannot find anywhere which can reinstall one's playlists in iTunes - and this is more of a mission ti recreate than simply re-importing all the musi
Does anyone know how to get one's playlists back from the Ipod?
Thanks!
KirstenThe instructions do NOT involve manually deleting the Trusteer folder on the C drive. As this is a security related program it may not be surprising that it will try to prevent deletion of the folder.
You need to follow the correct uninstall instructions. If you have a problem with them then it is a Windows / Trusteer issue and you would be best asking them.
I do note their site now specifically lists firefox 30 as being supported.
* http://trusteer.force.com/PKB/articles/FAQ/Uninstall-instructions
** http://www.trusteer.com/support/uninstalling-rapport-windows-vista-and-windows-7
*http://www.trusteer.com/support/submit-ticket (In fact you may need your bank to do that on your behalf)
*http://trusteer.force.com/PKB/articles/FAQ/supported-platforms?l=en_US&lang=en_US -
Every times Itunes updates, I loses some music
Hi,
I'm very unhappy with the apple products. I received as a gift an Ipod. it's the worst **** I ever receive: Using Itunes is less easy than every music software, very malicious. But the worst thing is the fact I lose music everytimes the software is updated. I even lose some music I bought on the iTunes store.You can count on me to tell that to every consumers who are thinking about buying your products. They are design but not easy to use. Plus, they are expensive. I would like to tell that to a responsible of that thing, please.See Empty/corrupt library after upgrade/crash. Backup your library routinely. Do you have AVG or McAfee antivirus? Both have been causing trouble for some users over recent months.
tt2 -
I have Itunes on my PC using Vista. I had some issues. If I end up removing and reinstalling ITunes will I lose my music? Its like 6000 songs.
See Troubleshooting issues with iTunes for Windows updates.
Your library should be fine, but you ought to backup routinely anyway.
tt2 -
Itunes weill no longer open. If I uninstall and re-install itunes will I lose the music from the itunes library?
Hello,
All of your content is stored outside of iTunes in the event that the program needs to be removed or reinstalled. Take a look at the article below for instructions on how to properly remove and reinstall iTunes.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Notes:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
These steps may take a significant amount of time to complete, depending on your system.
Hope that helps,
Griff W. -
Error code: MobileMe Services has encountered a problem and needs to close
I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?Hi turingtest2 (you pass, BTW): Thanks for the speedy reply. MobileMe doesn't appear in the list of programs which can be uninstalled. I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message: " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]" So googled this error & found a tool called (80072f8f) Repair Tool - I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?
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Power went out when iTunes update to my computer was installing. Now it says: "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I hit "check for Updates and it shows I have what's current. How can I fix this without losing all my songs?
In case you're running Windows, did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
iTunes has to contact Apple during the process of downloading and updating iOS software. -
I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution -
Song dates deleted when iTunes updated! Can it be corrected?
when i updated to the most recent iTunes ALL 12,650 songs in my Library from the last 10 years were re-set as if they were added on 4/8/14! This is STUPID! Can it be corrected?
Date added data is only stored in the library.itl file. You can try reloading the backup copy of the file (old iTunes libraries) into a blank library (hold down option/alt key while starting iTunes to make one) and rebuilding a library back to the point in time of the upgrade.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
Had to get a new hard drive, of course lost all my music in itunes. If I sync my ipod to itunes now will I lose my music on my ipod?
Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software to copy over. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 -
I Updated itunes and it wiped out all of my music and apps. I had over 4500 songs and had to reload. Some from backup, some from cd's. Now when I try to sync my IPods and IPad, it says I don't have enough space to sync. I know I do because I have less now than when I would sync before all of the nice update.
LIl WDepending on how you recovered the library iTunes may see the restored files as "new" content and not match them properly with what is already on the device. See Empty/corrupt library after upgrade/crash for the way I would normally approach the issue. You may need to manually backup and then restore the device in order to fix things.
tt2 -
If i update my itunes ill i lose my music and apps?
i cant download books and some other apps unless i update but am worried if i update i will lose my whole library of songs and also apps??? any able to help???
Yes, it should be fine. But I would go out and purchase an external drive. You don't want to wait for something to happen.
I see many posts from people who have lost data and didn't have any backup.
Apps can be reloaded but data may be lost. Music can only be reloaded in the US. Never a good idea to only have something in one place. -
Lost files when Itunes update was downloaded.
Everytime I update Itunes I lose all files from my itunes account on my pc. Purchased items have disappeared? Are they retrievable? Don't know why or how to solve this problem? I have stopped downloading updates so I don't lose anything else, but would like to know why this is happening. I have back upped music files but not the tv shows I downloaded. Very frustrating. I hope there is a simple answer because I like Mac but refuse to buy one...mainly for reasons like these. Thanks.
Shot in the dark but... Have you tried clicking the Date Added column in the list (if not visible right-click and select it). Click and see if it gives you seperate dates added for the songs. Hopefully your matched songs have a different date than the duplicated ones.
Hope that helps. -
I got this When I last updated itunes. Can some please help? I cannot open itunes and it is anoying!!!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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