:When launches lightroom 2.3,asks for the serial no
:When launches lightroom 2.3,asks for the serial no when enters the serial no accepts it but then closes automatically
Here is her post from yesterday:
http://forums.adobe.com/thread/498436?tstart=0
This has been an occasional problem with LR2 since its gitgo on Vista. In August 2008 I couldn't get a purchased LR2 upgrade serial # to stick when I entered both it and the LR1 serial # correctly in a trial version of LR2.0 until I uninstalled the trial and downloaded/installed the upgrade file from my account. I haven't had the problem since then.
She is correct that the registry line referred to in the Adobe Tech Note doesn't seem to be present, at least in Vista 64 bit's registry on my machines.
BTW, this was true on both my laptop, which had only 2.0 installed, and my desktop, which had both LR 1.4.1 and LR 2.0 installed
Similar Messages
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I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?
Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.
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I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?
It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.
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I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I got my adobe creative license but the app are asking for the serial number. What can I do?
Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
Installing Photoshop CS4 from original Disk onto my new Macbook Pro. Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep. How do I resolve ?
Tina Hadley did you migrate/transfer your applications over to your new Macintosh? If so this could cause problems with your serial number being recognized. Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder. Once this is done you will also want to run the CC Cleaner Tool. Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
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I also keep getting the page asking for the serial no. which I know now that doesn't come in the box. Do I just ignore this?
You need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip. -
I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??
you don't use a serial number with your cc subscription. you use your adobe id.
close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro. -
After installing lion os logic pro asks for the serial number but will not accept it
after installing lion os logic pro asks for the serial number but will not accept it
Start Here:
http://support.apple.com/kb/TS2005 -
can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?
ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium -
I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!
If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD
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I bought a CS3 creative suite on a student license in 2008. The original MAC laptop has died and I am trying to install it on a MAC desktop. the programs installs successfully but never ask for a serial number. the programs will open but I can not open any files, I get a Adobe Updater quite unexpectedly message. Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?
activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.
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Why am I asked for the serial number so often?
I'm curious about why I'm asked for my serial number so often in Motion. It seems like 1 out of 10 times I launch Motion I'm asked for my name and serial number. It was like this with Motion 3 and now with Motion 4. FCP, DVD Studio Pro, Soundtrack Pro, Color and Compressor almost never ask me for this information (in fact I don't know that they EVER ask for this).
I would assume this is done every so often just to make sure my use of the software is legit, but why is Motion so different from the other applications?Yar, there's only one registration file now for the ProApps. You might try Spotlighting for that file although Spotlight doesn't always search Library folders.
You are probably going to find more than one copy and the bad ones will probably be in user libraries.
bogiesan -
I bought Aperture when I bought my Mac, so preloaded. "refer to your packaging to obtain a serial number" I don't have any packaging or serial number because it was preloaded. How do a I get a serial number for Aperture if I never received any packaging containing the serical number in the first place? I've had this for almost five years and all of a sudden it's asking for a serial number...
Just because this comes up as the first thing when you Google this problem...
I resolved this issue by uninstalling Aperture and then reinstalling it from the App store.
Pay it forward.
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