When loading 5.0 I receive an error msg "Cannot initalize plug ins. Try again later. How can I load 5.0

I previously tried to upload an update to the previous version to 5.0 and this update froze Firefox. I cannot deelte 4.0 because I get a msg "Restart your computer to load an update". This update never loads. So I was trying to download version 5.0 to replace my frozen 4.0 and I now receive this new error msg.

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

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