When logging on to check my mobile account it asks for my number and then nothin

When logging onto ee to check my account it asks for my number then just a blank screen

Hi ,
Thanks for joining the Community.
Have you tried clearing your web browsers cache or using a different browser?
Thanks
James

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When updating to new operating system. Apple ID asks for my password and boyfriends password. Why?

when updating to new operating system. Apple ID asks for my password and boyfriends password. Why?

You may be logged into iCLoud and the iTunes/App stores on separate accounts, or he may have downloaded some apps on your phone and they need to be updated.

HT204053 I am having trouble setting up icloud on MAC. In system preference it is listed as mobile me, it asks for member name and password. It also has a learn more button under "try mobileme for free". I am not getting anywhere

I am having trouble setting up icloud on MAC. In system preference it is listed as mobile me, it asks for member name and password. It also has a learn more button under "try mobileme for free". I am not getting anywhere

It's evident that you are using Snow Leopard or earlier (or very early Lion) since you have the now obsolete MobileMe preference pane.
The minimum requirement for iCloud is Lion 10.7.5 (Mountain Lion preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table
If you are running Leopard on an Intel Mac you will have to upgrade to Snow Leopard to access the Mac App Store - it's available in the online Apple Store. However if you have a PPC Mac you cannot run Snow Leopard and cannot proceed further.

HT1414 My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email for

My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?

Change it to an email address.
-> https://appleid.apple.com/

I have Pandora and Slacker Radio apps installed on my ipod touch. When I touch the icon to play it, it opens for a second and then closes. Does anyone know how to fix this??

I have Pandora and Slacker Radio installed on my ipod touch. When I touch the icon to open these, it opens for a second and then closes. Does anyone know how to fix this?

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Why in MPE 2, some users when trying to join an audio conf., they are asked for their IDs and passwords while some are not?

A meeting is established, and when ionternal users use their IP phone to attend the audio conference call, some are asked for their IDs and passwords and some are asked to enter the meeting ID directly.
Why is it like that? We need all the users to be able to enter the meeting ID directly without needing to verify themselves, thanks.

Agree with hirantha.
Can you call from internal desktop client to external desktop client?
Please check that first.
If not, check the required port requirement for Lync Edge Server:
http://technet.microsoft.com/en-us/library/gg398798.aspx
Lisa Zheng
TechNet Community Support

I restored my ipod to its original settings but now when i try to back it up it is asking for my password and when i give it it says it is wrong and it is right

I restored my ipod to its orginal settings and checked for it to be backed up. When it was done restoring i tried backing it up and it said to enter the password. I didn't know if it was my itunes password or what so i entered several and it said they were all wrong. So which password is it?

Is this the error message that you see?
"Disk cannot be read from or written to" error syncing iPod in iTunes.
If nothing else works, you could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater. It's usually a last ditch troubleshooting effort.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
If you need to, reset the iPod to exit disk mode.

HT2731 when purchasing anything im asked to repeatedly put my apple password in , with no end it goes to ask for purchasing info and then back to my password , and repeats.????any ideas

when purchasing im asked to enter and renter my password again and again with no end.

Anyone have any suggestions? or is everyone else just as clueless as me !

When receiving a new e-mail ; thunderbird is not responding for 20 sec and then working again

i just installed Thunderbird on my new desktop. Windows 8.1 . McAfee internet security.
It is working except when I am receiving a new email ; and in the process of clicking on the new email ; Thunderbird initially is not responding for 20 to 30 sec; then starts working again . Any recommendations ?

contact McAfee support and ask them to fix your installation so it works properly is my immediate response. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

When I try to update the shockwave player it asks for authorisation tick box then it says close fifefox which closes the whole thing down and back to square one, any help please

shockwave keeps crashing all the time so I tried to up date the shockwave player from the add on section. The problem here is that you have to tick the I agree box which then tells you firefox is in conflick and you have to close it down which takes you back to square one.

save the installation file to your hard disk, then close FF and run the installation file.

When I go to some web sites, my apple freezes for several seconds and then responds

I try to go to certain sites and my mac freezes and then responds. This is happening more frequently.

I've experienced this too, it always seems to be caused by flash content. Mine happens intermitently so haven't really found a solution. Are all your plug-ins up-to-date? And are you running any sort of ad-blocker?

When I try to connect to wi-fi, it asks for the password, but I got this question. If you don't know the password, check with the Wi-Fi network administrator, but I don't know how.

Hi All,
When I try to connect to wi-fi, it asks for a password. Then I got this question. If you don't know the password, check with the Wi-Fi network administrator, but how do I find the network administrator.

Whomever provides the wi-fi.
To what wi-fi network are trying to connect?

Everytime I want check my mail it's asking for password

HI any body have trouble when I want to check my email , everytime its asking for my Apple ID password why??? So frustrating it's probably something so simple I'm missing help?!!!

Why did the old password expire?
Can you access your emails via www.hotmail.com on your browser? If not, go through the proceedure of forgotten your password and set up a new one via your browser. Then do a reset of your iPad [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] Next go to Settings, Mail etc, delete your Hotmail account and set it up afresh with the new password.

HT4623 when I want to Reset All Settings , my phone ask for Restrictions Passcode

when I want to Reset All Settings , my phone ask for Restrictions Passcode , and i dont have no code on my phone

It sounds like you have Restrictions enabled on your iPhone. This is different than setting a lock code on the home screen.
To view your restrictions, go to Settings -> General -> Restrictions. You can see if there are any restrictions enabled on your phone from here.

When logging on to check my mobile account it asks for my number and then nothin

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