When making a call, I can't hear the person I am calling, but they can hear me. How do I fix this problem?
Hey guys,
I can play music and hear it just fine, with or without headphones. When I press on the keypad I can hear the noise it makes, I can hear calls with my headphones plugged in, or when the speaker option is on, however, unless this happens, I can't hear the person I am on the phone with.
I've tried restarting, resetting, earasing all content, and restoring it with iTunes and that didn't work.
I've tried cleaning the ports with a toothbrush, or pressing gently on the microphone and that didn't work.
I've tried calling with the headphone on, and taking them off in the middle of the call and that didn't work either.
I am currently outside of the US so I can't go to an Apple store, so I am wondering if any of you guys have been succesful at solving this problem. Your help is much appreciated
Thanks again,
If you can listen to the other person on loud speaker, means your earpeice got damaged.
If you have warranty (1 year is basic, upto 3yrs if you bought an extended apple care), you can take your iphone to any apple store in the world for a free repair, yes, apple warranties are international.
But usually they replace it with another new phone.
So make sure you update your phone and backup everything on your itunes.
Even if you're ot of warranty, you can get it fixed from apple by paying extra.
For now you have to use headphone or loud speaker
Goodluck
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