When making a call I suddenly can't hear the other person but my iphone 4 says it's still connected

Phone is on orange contract and today during calls I can't hear the other person and the phone thinks we are still connected.  Help please!

I've got that problem too sometimes. I think it's a mistake in iOS and it will be fixed in another iOS-update

Similar Messages

  • When I make a call, i can't hear the other person, when I get a call, I can hear them and they can't hear me. What's up?

    when i make a call, i can't hear the other person but they can hear me. when i get a call, i can hear the caller, but they can't hear me. what's up?

    Hello there, Maribelita.
    The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Hi I have an iphone 5. When making and receiving calls I can't hear the other person. Has anyone else had this problem?

    Hi I have an iphone 5. When making or receiving calls I can't hear the other person? Anyone tell me what is going on?

    Try taking a look at this support document to see if the steps there help. If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

  • When I make a call I can hear the other person but they can't hear me?  Tried everything.

    When I make a call, I can hear the other person but they can't hear me?  Tried everything.  Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store?  Any ideas?

    Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
    - If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
    - You can take the phone to Apple store once you have tried all this.

  • When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    take a look at the link
    Iphone: hardware troubleshooting
    http://support.apple.com/kb/TS2802

  • Can barely hear the other person when talking on the phone

    when using the phone function i can barely hear the other person on the line.. the speker volume is at the max.

    remove the thin plastic cover, its not the protective kind its a shipping one. It is covering you ear piece.

  • Very Low Volume on Phone Calls - Can barely hear the other person

    Just picked up my iPhone 4 at the Apple Store. Tried to make a phone call the the call volume is so low I can barely hear the other person calling.
    The speaker volume is not much better. The other person can hear me fine and says the sound is great.
    The volume dots are all the way up.
    The settings sound voulme under ringer is all the way up.
    ipod volume lock is not activated.
    Any other settings to check out?

    OK now I don't feel like I'm the only one. I've also done a hard reset and still suffer from the same issue.
    Since it seems to be the popular question, no the plastic is no longer on my phone.
    To call the volume I'm hearing a whisper would be a overstatement. This is a much bigger issue than the antenna. The phone is basically unusable without headphones. Unfortunately I'm not very close to a Apple store to exchange.

  • Can't see the other person, but they can see me. A...

    i was wondering if it is possible, this person i believe uses a Android or Iphone, for the camera to be turned off for video chat? I can never see the other person but they can see me - and i can see myself during the video chat. My video which they see i also see takes up the whole screen. This issue also is the same for when i use Windows and video chat with this person.

    Hello pfierrobb:
                You have to enable it in SKYPE.  Open up Sykpe click on tools then select options . When that windows opens select video settings. Then you well see select webcam click on White box select your web cam choices. Windos 7 HP computers it is called HP web camra filter. I just close out the filter stuff if I am not using it during chat session. Some HP computers call it cybrlink web cam.  If your web cam isn't listed yet the web cam still works in other applications your Skype software might be corrupted. Just uninstall Sykpe and reinstated it back with a new copy download  http://www.skype.com/en/download-skype/skype-for-computer/   If you are still having issues please let us know. Thank you frrw. 

  • TS3367 Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Once the connection is made you should automatically see the other person full screen, with a small inset picture of yourself.  Normally you only see yourself full screen after you initiate the call prior to the other person accepting it.  Are you both connected to wi-fi and are you initiating the call by tapping the FaceTime button on the other person's contact?

  • I have just purchased my Iphone 4s, and the volume of the sound is very low, I can hardly hear the other person. I have tried the button for higher volume, but there is no change

    I have just purcahsed my Iphone 4s, and the volume is very low, I can hardly hear the other person talk. I have tried the botton for higher volume, but it doesn`t work. Can anybody give me an answer to what is wrong?

    Did u take out the screen protection?

  • I just bought this iPhone 4S second hand and during incoming and outgoing calls I can't hear the other person talk unless it's on speaker or if I have headphones in. I don't know what to do I've turned up my volume and checked my settings!! Need help

    I Just bought a second hand iPhone 4S I am having issues with the hearing during incoming and outgoing calls, I have turned the volume up and checked my settings but I still have trouble hearing the other person speak. It works if it's on speaker or if I have headphones plugged in. I need help desperately!!!!! Any suggestions on what to do???

    Hey Itsanaasaunders,
    Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
    http://support.apple.com/en-us/HT203800
    Clear the receiver
    The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
    Follow these steps, testing after each:
    - Make sure nothing is blocking the receiver, such as a case or film.
    If you have a new iPhone, remove the plastic film on the front and back of the device.
    - Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
    - While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
    Restart and update
    1. Restart your iPhone and test again.
    2. If there's still no sound or poor sound quality, update to the latest version of iOS.
    Get more help
    If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
    Thanks,
    Matt M.

  • Can't hear the other person when I am talking

    WHen I am using Skype or FaceTime on my iPad, I can only hear the other party speak if I am silent on my end.  I have to keep asking them to repeat because I can see their mouth moving but I can't hear them. In other words, the sound only works one way at a time.  Is this normal, or is there a settings change that make so that sound works both ways at the same time?  Is it a hardware or a software limitation?

    I've got that problem too sometimes. I think it's a mistake in iOS and it will be fixed in another iOS-update

  • I can't hear the other person while facetiming on the Imac

    I cant hear the other person while face timing on my imac but they can hear me

    HI,
    There have been similar issues with iChat and I will use that as an example first.
    In iChat the Mic needs to be On (in the Video menu).
    It also needs to be listed in iChat Menu > Preferences > Video section > Microphone Drop down and this needs to match ther Mic set up in System Preferences > Sound > Input.
    In addition to this the Mic needs to be "turned up" high enough in the System Preferences to work with the app.
    So If you Buddy cannot hear you it is your Problem when it comes to iChat.
    If you cannot hear the Buddy it is much more likely that they have not set up the Mic in System Preferences or have the Mic Off in iChat.
    Moving to FaceTime you will find a Mic Setting in the Video menu (if you have two or more Mics).
    If you do then the System Preferences > Sound > Input  and the volume setting there needs to match the choice in the App.
    As it is your contact that you cannot hear you need to get them to check their settings first.
    As for your end, it will be worthwhile doing a PRAM reset.
    Shut down the computer.
    Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
    9:06 PM      Thursday; June 27, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • When i call, i can´t hear the other person

    Hi, I have a problem.
    When i make a call, i can´t hear to the other person, i only hear them so far.
    Please, help !!

    I've got that problem too sometimes. I think it's a mistake in iOS and it will be fixed in another iOS-update

  • Can bearly hear the other person when I make a call...

    When I make a call from my iPhone the other
    end is very faint. I'm sure theres some wicked
    simple solution on like the settings or something
    but I can't find it! Any suggestions?

    the other person can hear you fine, but you can't hear them?
    the simplest thing is the volume rocker on the side, while you are on a call make sure your volume is adjusted all the way up.. after that make sure you don't have the plastic covering the speaker
    after those try a soft reset by holding the home button and the sleep/wake button until you see the apple logo, if that doesn't work try a restore from itunes.. if you are still having the problem after that it is time to call apple 1-800-myiphone

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