When making an outgoing call from my i phone, an icon of a microphone with a slash acroos it appears. I can hear the receiving party speak, but he cannot hear me. What has been shut off and how do I turn it on?
When making an outgoing call from my i phone, an icon of a microphone with a slash across appears. I can hear the recipient speakin but he cannot hear me. What has been turnedd off, and how do I turn it on?
I think mute is on, tap the microphone icon with the slash running through it
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I had the same problem!! I had to complain quite a few times to AT&T & found out I had to get the 3G MicroCell device. You also have to pay an extra $20 a month for it! You have to purchase it yourself($200)...which is a bunch of crap too!! But they can research your area & when they finally figure out that it's a bad servise area they will give it to you for FREE!! Now my phone works like it's supposed to!! So check it out!! Good Luck!!
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Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
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From Verizon's Contact Page:
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(800) 922-0204
or dial *611 from your mobile phone
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6 AM - 11 PM, Mon - Sun
Emergency Service Hours
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