When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. WHy is this happening and how do I get my AMEX card off of the IPAD and IPOD?

When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?

She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions

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