When my free subscription ends

I created a form using the free trial. What happens with the form I created when my free trial ends? Will people still be able to fill it out?

Hi;
I assume that you are referring to the Free 1 month trial of the "Basic" level subscription which allows you to have up to 5 forms in your account. There is a "Free" level of service that allows you to have 1 form in your account collecting up to 50 responses, when your "Trial" expires your account will revert to the Free level and you can still have one form open collecting responses (up to 50). Nothing is deleted from the account and if you ever do subscribe to the paid level of service all of the forms you had created during the trial would be fully functional.
This page shows the features of the Free, Basic, and Plus services: https://www.acrobat.com/formscentral/en/features/compare-plans.html
Thanks,
Josh

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I downloaded LR for MAC when my free trial ended. But - I get a "renew your membership to reactivate the develop module" when I try to edit images. Help!

file:///.file/id=7873307.718I downloaded LR for MAC when my free trial ended. But - I get a "renew your membership to reactivate the develop module" when I try to edit images. Help!

If you purchased the Perpetual Licensed version of Lightroom and received a 24 numeric serial number you will have to download the correct version from the link below.
Before doing the new installation you will have to uninstall the existing version from your computer (it is the Creative Cloud version) since it is requesting you to "renew your membership" . This process will not interfere with your Catalog file, Preferences or your personal files, it will just remove the existing application. Both versions are the same application just a different download and activation process.
Reboot your system then run the install of the Perpetual License download and input the serial number to activate. Things should be fine.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7

When Creative Cloud Subscription Ends

I have the CS4 creative suite and just want to upgrade to CS6 after effects. If I buy a month of creative cloud to upgrade to CS6 will I lose the software when the month ends? I really just want after effects CS6 and want to know the best way to do that without having to join creative cloud forever.
Thanks

Adobe still sells perpetual licenses of CS6. I advise you to get one until you fully understand the full implications of going cloud-only. Since this is the AE forum, here is the most germane implication: any project file created under AE Creative Cloud can only be opened by AE Creative Cloud software.
Adobe is cutting people some slack by allowing current CC project files to be opened in CS6. However, that WILL NOT last forever.... and at the moment, no one is saying how long that access will last.
Thus, you have a choice to make: keep up with After Effects in the Creative Cloud by paying the monthly fee, or eventually risk losing access to your project files should you ever decide to discontinue your Creative Cloud subscription.
Hence my recommendation.

Will they still charge me when the free magazine trial ends?

I subscribed for a free trial in newstand but I decided to turn off the auto renewal option. Will it still charge me when the free trial ends?
If I want the subscription, how does it bill me? As for now, my payment option is still "none".

As long as the LCI's (liquid contact indicator) are good. They will not charge you.
http://support.apple.com/kb/HT3302

Continuing to use Lightroom CC as a standalone after subscription ends

Hi all,
Could I check, are there are functions in the cloud-based Lightroom CC which will be unusable when I my subscription ends (other than LR Mobile syncing ad web galleries)?
Would I be able to continue using the Develop and other modules similar to the standalone Lightroom 6?
Thank you for any help.

Hi Mylenium,
Thanks for the clarification.
That was what I dreaded. I was hoping that we could still continue to use it (eg after a on-year subscription) minus the free upgrades from Adobe, but that is not to be
Thanks!

How can I turn off the "Free Subscription is ending in X days" pop-up. I bought the subscription and downloaded it. I'm using the paid version. It all appears to be working accept for the silly pop-up.

How can I turn off the "Free Subscription is ending in X days pop-up. I bought my subscription but still receive the notice.

Hi Carl,
Is it the Acrobat trial that's ending? (Adobe doesn't offer free subscriptions that expire after a set time.)
If you're referring to the Acrobat trial, have you logged in with your Adobe ID and password? If not, click License this Software in the pop-up that states the trial is ending soon, and then log in with your credentials, and you should be set.
Please let us know if that is not the case.
Best,
Sara

I purchased elements 12 last year. When I launch the program it tells me my trial subscription ended. I had purchased the product and put the serial number in? Thoughts

I purchased elements 12 last year. When I launch the program it tells me my trial subscription ended. I had purchased the product and put the serial number in? Thoughts

Moving the discussion to Photoshop Elements.
Thanks,
Atul Saini

How do I end my free subscription to adobe creative cloud?

How do I end my free subscription to adobe creative cloud? I didn't cancel the trail to remain subscribed. It is very disappointing that finding information on this topic seems to bee impossible.

You do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
Regards
Rajshree

Have Adobe CC Complete for Students & Teachers but apps are telling me I'm on a free subscription

I have had problems renewing my CC subscription, for the first month of renewing I lost my promo subscription because customer care couldn't give it back after suggesting that I cancel the current subscription. For the second month, my subscription couldn't be renewed no matter what card I used and had to have it cancelled again and get a new subscription. This time the customer service agent didn't remove the free subscription on my account and now all my apps and subscriptions are being reported as being on a free subscription!! I'm limited to 2GB of storage, edge inspect is reporting I need to upgrade if I try to add more than 1 device, typekit is telling me I'm on a free plan and photoshop and indesign is asking me to upgrade. Customer service is asking me to talk to technical support when it is clearly an account issue.
CC is reporting I have only 2Gb of space when I'm supposed to have 20Gb
Typekit is saying I have a free plan as well
And edge inspect is also asking me to upgrade:
Please, please help. I'm 1 week into my subscription and customer service is effing up big time.

Rajshree
People, as we head into the weekend, this issue is still not resolved! I still don't understand why it is so damn difficult to just remove the trial version from my profile!
If you are unable to remove the trial version from my profile, can you at least deactivate the Creative Cloud one year membership from this profile so that I can buy a one year membership using another Adobe account? Will that solve this problem? Pls ensure you don't screw this up....I don't wanna end up with 2 one year subscriptions, and then get billed twice a month.
And yes, if you deactivate the one year CC subscription I purchased 7 days ago, I want a full refund too!
Pls respond ASAP

Empty Viewer on Test iPad for multi folio iTunes Free Subscription

Hello,
I'm trying to test a free subscription, multi folio newsstand app with renditions. However, the viewer opens without any folios - just the subscription tiles. I've triple checked the Apple product IDs, shared secrets and have all of the appropriate certificates. I'm at my wit's end! A few questions:
Should free subscriptions folios be public/free or retail? I'm reading conflicting things.
I'm a little unsure of the order in which I should publish folios in the folio producer. Should this step proceed or follow creating the .ipa for testing?
Does this naming of the actual folios matter, as long as they are the same? I only need the same exact Product ID for iTunes Connect and the App Builder, correct?
I've noticed that after you enter your shared secret there is a field to enter an iTunes url in the Admin Tool. Which url do we use? Do we enter this after the folio is public?
Thanks!
Darin

Free subscriptions should be Public/Free, not Retail.
It doesn't matter which order you publish the folios and create the .ipa for testing. When you publish the folios as Free and Public, they should appear in your testing app if (A) you specified the shared secret, (B) published the folios as Public/Free, (C) set up your renditions/folios correctly, and (D) specified the free subscription Product ID created in iTunes Connect in the DPS App Builder.
When you set up renditions for a subscription app, the Folio Name, Product ID, and Publication Date values need to be the same for all renditions, and different for each set of renditions. Specify the Publication Date values by choosing from the calendar picker.
Yes, the iTunes URL becomes available when you publish the app.

When I commenced subscriptions for PhotoshopCC i was billed $19.99 per month. The advertised fee is now $9.99 per month for a single product. How do I change to the lower payment plan.?

when I commenced subscriptions for PhotoshopCC i was billed $19.99 per month. The advertised fee is now $9.99 per month for a single product. How do I change to the lower payment plan.?

The advertised fee is now $9.99 per month for a single product.
Where are you seeing that? I still see Single App membership at US$19.99/month.
Creative Cloud free trial & plans : Adobe Creative Cloud
The only US$9.99/month offering is Photoshop+Lightroom.
So I guess you're asking to swap from the Photoshop Single App Plan to the Photography Plan (PS+LR)?

(Help!) Free subscription magazine app - rejected twice for same bug - Specifically, the activity in

Hi,
Here's the rejection response for the app.
2.2
We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 7.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.
Specifically, the activity indicator spins indefinitely purchasing a subscription. Please see the attached screenshot for details.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
- symbolicated crash logs - if your issue results in a crash log
If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.
Screenshot_0.png
I had the same rejection the first time. After looking online at Adobe I thought it was a billing issue, so managed to get that rectifed. I hadnt used a shared secret (as it hadnt shown up because, I thought, the billing wasnt setup correctly). After we corrected the billing, I had access to the shared secret which I have used.
Any ideas what else this could be?
The app is a magazine app which is for free subscription. That's the inapp purchase. No folio in app purchases, because they are free. Sent with the first version on the magazine published, although Apple coulnt have got to it as the subscription time's out.
Help! Because this is the second rejection, it's two weeks on and I am getting close to an event which I must have the app live for.
Thanks for any help,
Matt

Hi Neil,
I used the guide to make the issue — so I think everything is in place.
The first time around our billing wasn't setup so I didn't get to generate a shared secret. The second time I did.
I generated the secret — which I can view under the in app purchase for the (free) subscription in manage in-app purchases. That code I pasted into the admin account iTunes Connect Shared Secret panel for the same customer ID (Account ID). I opened the Folio Producer Organiser afterward — how do you know it registers the code? I didn't see anything to indicate such.
One thing — not sure if it's relevant — whenever the app fails it highlights in yellow the languages in the in-app purchase. I selected more languages this time to cover all the different kinds of English. Again, not sure if that's relevant?
Plus when I click the link to view the app in the app store it says it’s not in the UK store and tries to switch to the US, which if you allow it then says it can’t find. I think this is because it’s not approved and the link will be good when that happens (hence I copied that into the section just below the shared secret on the DPS account admin panel).
Honestly, I am a wee bit stumped now.

Free Subscription help

I've been trying to figure out on the iTunes store how to watch certain podcasts. It says it a free subscription but
when i click on the podcast that i want to watch nothing happens. anyone know if im missing a step in order to watch it or something?
Thnx for help

You first have to download the podcast into your iTunes library before you can watch it.
Follow these steps:
1 - Go to the iTunes Store, and over to the description page of the podcast that you want to subscribe to/listen to.
2 - Under the name of the podcast, you will see a link to "Subscribe" to the podcast. Also, you should see several podcast episodes at the bottom of the page, that have a "Get podcast" button nexct to it.
3 - You can either subscribe to or download individual podcast to your computer, by clicking either of those buttons described in step 2.
4 - Now, go to your "Podcasts" section of your iTunes library (it ought to be next to "Music", "Movies", "TV Shows", "iPod Games", "Radio, etc.)
5 - You will see the podcast(s) that you have gotten, or just the one that you have subscribed to, which will might automatically begin downloading the podcast episodes, or there will be greyed-out ones that you can download by clicking on "Get".
I hope that helps explain what to do!
-Kylene

Free CC for AAU Students, can't get free subscription

I recently got a notification from my school that CS6 will be expiring, and we would have to switch to Creative Cloud. This would not be a problem, if I could get the free subscription.
Earlier this year, I tried to sign up for the free CC, instead I was charged the student fee of $19.99. At that time, I did not have any money coming in, and had to cancel the subscription. When I brought up the fact that AAU offers free CC to current students, I was told that it wasn't true, and had to talk to my school. They said I should be able to get the free subscription, even when I had to close the previous subscription. After nearly giving myself a heart attack, I decided to go back to CS6, which I was hoping would work until I could get a job. Unfortunately, right as I went freelance, CS6 was promptly killed off.
Not only does this hurt my business, this will also hurt my grade. As a student, especially at the Academy of Art University, I already have to deal with enough crap. I demand the free Creative Cloud subscription. I only have exactly one year left, so it's not like it's going to take anymore money out of Adobe's pocket.

You are going to have to have your University fix this... my understanding (I do not work for Adobe) is that situations like this are managed by the individual person (that would be you) being given a redemption code... but, again, that is between you and your University, since it is the University that has the deal with Adobe, not you as an individual
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Subscription end on my lumia 920

I brought new Lumia 920 on 5 March 2013. But today nokia music app is saying my music subscription ends.
Nokia is providing 1 year free music service.

Though not all Nokia phones come with 1 Year Unlimited Download subscription, the Nokia Lumia 920 surely does. You need to contact Nokia India on 080-30303838 [Working Hours - 9 a.m. - 6 p.m. (Monday-Sunday, including public holidays)] for clarification / resolution on the subject ..

When my free subscription ends

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