When  my imessage is one,m other iphone friends cannot receive text, unless their imessage is on as well

I cannot receive or send texts, when my or someone elses imessage is not turned on.  Why is this and how do i fix it?

This is very unusual try pressing the Home and the Sleep/Wake button untill the apple logo appears, this will perform a restart and may fix the problem
Hope this helps

Similar Messages

  • One person in my contact book cannot receive texts anymore. Suggestions?

    Hi,
    One person in my contact book (a non-iphone user) cannot receive text messages anymore. Any suggestions? The only thing done different is my nice did try to face-to-face them (by mistake). I delated the call attempt, delated the text history, even delated and re-installed the contact information. HELP!!

    Hello laurenblairf,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    To resolve issues with sending and receiving MMS, follow these steps
    Go to Settings and turn airplane mode off.
    Go to Settings > Messages and turn MMS Messaging on.
    Go to Settings > Cellular and turn Cellular Data on.
    Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
    Make sure that you have a cellular data connection in the status bar of your iPhone.
    Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    Have a nice day,
    Mario

  • I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

    I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

    This tech note addresses your problem: iOS: Deactivating iMessage

  • When sending/receiving an iMessage (from gmail address) how can I then receive or access my iMessages on my actual gmail account/inbox?

    When sending/receiving an iMessage (from gmail address) how can I then receive or access my iMessages on my actual gmail account/inbox?

    Hi,
    The Messages app can join 5 different services.
    The "iChat Originals" that include AIM, Jabber and Yahoo (although they were added at different times to the app)
    The Bonjour account that has been present for LAN based Mac to Mac chat and lastly the iMessages account in the Messages app that iChat has become.
    Google email IDs can be used as a Jabber ID in Messages as Google run a Jabber server.
    As the Google server does not follow conventional naming formatting it has it's own Add option in Messages.
    Effectively all the services are separate.
    Any email used as an Apple ID can be the iMessages account.
    Of course this may be a Google one like you have that can also be used as  Jabber/GoogleTalk ID or it may be an Apple issued ID (@mac.com @me.com or @icloud.com) that will also work as a Valid AIM Screen Name.
    It may be that someone has their Yahoo email as their Apple ID.
    8:35 pm      Monday; August 11, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • My daughter is unable to send text to other iphone users from her iphone!  Other types of phones receive texts.  What is wrong with the setting that is causing this?

    why can my daughter send texts to other brands of phones, but not the iphone,  She can received texts from iphones, but when she tries to send me a text from her iphone (or anyone else with an iphone), the messages don't send!

    Turn iMessage off, then on again.
    Make sure 'Send as SMS' is turned on.

  • Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try t

    Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?

    If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.

  • TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • Cannot Receive Text from One Person

    I cannot receive texts from 1 person who is also a Verizon Customer, both of us have iPhone 4S phones.  I receive his messages on my iPad, but not my iPhone.   All other texting seems to be working with other contacts.  I could receive his texts/iMessages 12 hours ago without a problem.  Any suggestions?  I have rebooted my phone.  He can receive my texts.
    Thanks.

    I'm having a similar problem. I can receive texts from this one person but he cannot receive mine. I can also not call him but he can call me. He uses A T&T but does not have this problem when texting other verizon users. I have an Iphone 4S and he has an Iphone 5. This has been happening for 3 days. I have tried resetting the networks, restarting my phone,  and checking blocked contacts. Nothing is helping with the issue.

  • Most iPhone user's cannot receive text from me and my NEW Note 4

    I chose to try the pre-installed +Messenger app from Verizon to be used rather than the fuctional default messenger. It wasn't what I expected so I switched back to the original message app. Well, that's when the issue's began with most of my contacts who use Iphone's.
    I would send text to iPhone user's with no delivered confirmation text being returned as a notification. So I called them and they said they didn't receive a text. I realized the problem was a conflict with going back to the original messaging app/software.
    Went to the Verizon store where I purchased the phone three times! The first salesman told me to have the iPhone user's to go into their text settings and turn on "Send MMS". That didn't resolve the issue. The second salesman called tech support and fixed the problem. Although I didn't know  was done but, it was apparently a temporary fixed because it continued to happen
    The 3rd salesman had to reset to factory settings and disabled/removed the +Messenger app from Verizon.
    Still experiencing this stressful issue with my Note4.
    PLEASE HELP ME!
    I_chingon

    Sorry to hear that! I tend to use the default Messages app more than anything else too.
    I'm curious about your issue because you said "most iPhone users..." That can make the situation a little bit tricky, but it can also be used to your advantage, because if you compare the messaging/cellular settings on one iPhone that works and one that doesn't, you will likely find your resolution. I'd suggest looking at an iPhone that doesn't receive your messages and try to make the settings match the settings of an iPhone that successfully receives your texts.
    Since it only happens with iPhone users the problem is likely not on your end; it's more than likely an issue with iMessage on the recipients' phone, but you can certainly try to deactivate your iMessage account (if you have one). Deregister and Turn Off iMessage - Apple Support. Bear in mind that this tool is usually used to solve issues that are the opposite of yours (iPhone users cannot send texts to you).

  • Cannot receive text messages after switch from iphone

    After more than 2 years on an Android, my family convinced me to try an iPhone. After one week, I decided to return my iPhone and go back to Android. Now I cannot receive text messages from anyone using an iPhone. It thinks I'm still using iMessage.
    I have already talked with Verizon customer service and unregistered my number from both Messages and FaceTime via my computer. Please help! This is extremely frustrating!

        Appreciate the update plurrykid,
    Knowing you are starting to receive them is good, but certainly we want you to receive all of them, not just random ones.  I know it’s important to get them up and running as soon as possible. It will usually take Apple 24-48 hours to un-register you completely; if it has not been fully done, what you can try is resetting your Apple ID  password here http://bit.ly/1kwc2va . Since  you will be changing your password and the original device which still has iMessages on, will not be aware of the new password for them, it will revert to text messages. Let us know how it goes.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport

  • I cannot receive texts from one contact after updating to the iOS7 system - why?

    I cannot receive texts from one contact after updating to the iOS7 system - why?

    amyhs, thanks for those details. This is certainly quite odd that this has been going on so long and we definitely want to get to the bottom of this. Now, you stated that you have reached out to technical support and spoke with a tier two technical support representative. At this time, what actions or troubleshooting steps were taken? Are you aware if a ticket with our network technicians was ever created? As well, have you ever previously had an iPhone and are you aware if the users that are unable to message you are using iMessage?
    AdamG_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • HT1349 I need to turn off the "find my phone" feature on my iPhone 5.  The company I worked for took back their iPhone and now I cannot receive texts on my new LG F6 phone.  Can I do this w/o the serial number?

    I replaced my iPhone 5 with an LG F6 phone and now I cannot receive text messages from my friends with iPhones.  Can somebody please tell me where to go to turn off the "Find your phone" feature and what ever else I need to turn off to accomplish this objective?  Thank you.
    Isotope Joe

    Find My iPhone has nothing to do with receiving or not receiving text messages.
    What you should have done is turn off iMessage prior to handing over the device.
    Deactivating iMessage

  • I cannot receive text from anyone that is not on an iPhone...

    i cannot receive text from anyone that is not on an iPhone...

    sorry i just edited.  i can receive text from other carriers, other phones, but cannot receive from iphones. 
    i rececently switched to a 5 AND added one for my daughter on her own number but same apple id. i dont have her phone nearby to see what she may have possibly changed.

  • HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

    How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

    Hello AnnH2
    If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Unlink a phone number
    To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
    Regards,
    -Norm G.

  • I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?

    I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?

    Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.

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