When my nano is on shuffle, it won't load the song information like artist, song title, album. Only album art.Is this normal?

My nano 6th generation is just a few days old, and I had to reset it earlier because it refused to play some artists, so the troubleshooting was successful.
However now when I use the shuffle mode, I noticed that it doesn't display the song information such as artist, song name, album, just the album art. When I shake to shuffle, it usually doesn't. This is sporadic: sometimes it does, sometimes it doesn't. Is this an error or is there a way to fix this? But when I shuffle manually, it shows the information. Should I have this fixed?

I had a similar issue and spoke to someone at Apple, who sent me this:
1. Sign out of iTunes on iPhone.
2. Put the iPhone in airplane mode
3. Delete the incorrectly named albums from the iPhone
4. Edit your album names in your iTunes library to what you want
5. Move the songs & albums from your iTunes library back to your iPhone
6. Disconnect
7. Turn off airplane mode
I've had some slight issues arising from it, but the original problem appears fixed.
Hope it helps,
Will

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When my nano is on shuffle, it won't load the song information like artist, song title, album. Only album art.Is this normal?

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