When my wifes IPhone 4 8gb receives a call the caller will hear 1 or 2 rings then the ringing stop, however if the caller stays on the line she will answer the call, the incoming rings is not interupted but the outgoing ring (from the caller) has stopped.

When my wife's IPhone 4 8gb receives a call, the caller will hear 1 or 2 rings then the ringing stops, however if the caller waits during the silence my wife will answer the phone because she is actually hearing the ringing. The incoming ring is only is only interrupted by those who are calling her, and is not affected as to when she receives the call. Most callers feel the call has either dropped or the Iphone is not being answered. Does anyone have any suggestions as to what the issue/s are occurring?

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I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock.

I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock. How do I go about it?

Thank you for reaching out to us, Texasman. Sad to see that
you have left the VZW family, but it is definitely awesome to be able to
travel! Regarding your iPhone 5, the phone is unlocked for international usage.
Just need an active local SIM card that is compatible with your iPhone. Your local provider
may need to configure some settings under Cellular, but it should pick up signal. Just in
case, make sure that Settings>Cellular>Roaming>Voice & Data are
active.
NicandroN_VZW
Follow us on twitter @VZWSupport

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

Are you both using different Apple ID on iTunes?
Here's some links to get you up to speed about Home Sharing
Understanding Home Sharing
http://support.apple.com/kb/HT3819
Setting up Home Sharing
http://support.apple.com/kb/HT4620
Message was edited by: ckuan

Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?

Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?

Have you looked in your email for a confirmation of the new apple id?

On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts

I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts. All the instructions on synching start with "find your device in the device window". But what if you have no device window?

Missing "message" from above: The iPad "DGMTR" is synced with another iTunes library on DGMTR's MacBook Pro. Do you want to erase this iPad and sync with this iTunes library? An iPad can be synched with only one iTunes library at a time. Erasing and syncing replaces the contents of this iTunes library.
I thought the libraries were the same.

My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

In the Music tab of iTunes, do you have 'Include Voice Memos' checked?

How to Create a Bootable Flash Drive to do a clean install of Lion. I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?

How to Create a Bootable Flash Drive to do a clean install of Lion. I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?
The system I'm have is a Mac-mini that had SL on it and no SuperDrive. I have also call Apple Support and they have really have not been to much help over 1st did my up grade to Lion and Installed the Lion Server.... it lost my SSL that I paid for and kill almost on of my server setting, plus kill all my web servers (using apache vhosts), and not to say the LDAP will even let remote users login to your laptops.
PS: There is no way that I'm going to buy a Install USB from Apple... They have over billed me over $300.00 because the Apps Store still has bugs (Glad I did not write that App/Service)
If there is anyone that can give in the information to create a USB install stick, I would be very thinkful.

Here you are bro, courtesy of "softpedia.com"....brilliant site!!!
If you ever had problems with your Mac OS X installation you know that the first thing you should do is to check the startup volume using Disk Utility.
After the check has ended and, if the errors exceed a certain level of seriousness, the Disk Utility application will require you to restart your Mac and use its Mac OS X Install disc counterpart.
Other users may have to reinstall OS X altogether, but will find, or already know, that their SuperDrive (a CD/DVD reader and write combo drive) is not functioning properly and it will not be able to read the Install disc.
Although this might happen to Mac OS X Leopard users due to faultyhardware, the vast majority of problematic SuperDrives will be encountered inside Snow Leopard running Macs.
This is due to the updated SuperDrive firmware included in either the Install disc or the software updates one has to install to reach the latest version of OS X, namely 10.6.6.
This can be fixed by flashing the SuperDrive’s stock firmware using free command line tools that one can find for free online (I will write about this process also, but at a later time because this article only focuses on allowing you to create your own alternative USB boot disc).
If you are reading this last bit of information with skepticism, than you should know that it happened to me too. Despite all my tries to make it work properly, the SuperDrive kept on munching any inserted DVDs and just popped them out in about twenty seconds.
The workaround to this issue was to create my own Leopard bootable USB memory stick. I am not suggesting a Snow Leopard bootable stick mainly because there are lots of users that have decided to buy the cheaper, Upgrade version, which I have not tested and, therefore, I’m not sure if it will work properly once written to a USB disk.
And now, here are the exact steps you should follow in order to obtain a fully bootable Leopard (or Lion) Install disc.
Step 1 (If you already have the Leopard install disc DMG file you can skip to Step 2)
Launch Disk Utility (you can find it inside /Applications/Utilities). Here select the Leopard Install disc in the list of drives on the left and click on the New Image menu entry at the top of the window. A save message will appear where you will have to select the Desktop as a destination.
Step 2
After Disk Utility has finished creating the Leopard DMG, insert your USB stick and erase all data and reformat the disk. To do this select the USB in the list of drives on the left and, after clicking on the Erase tab on the right side of the window, choose the Mac OS Extended (Journaled) format and click the Erase button beneath.
Step 3
After the USB has been reformatted, download the SuperDuper app from HERE and launch it. Once SuperDuper starts, you will only have to select the DMG in the Copy drop-down menu, your USB memory stick on the right and hit the “Copy Now” button.
One can also use Disk Utility for this task but creating a bootable USB stick failed 2 out 4 times when copying the DMG to the stick (with the exact same settings each time). Creating the bootable stick using SuperDuper proved to be the perfect way to do it because it worked each of the 4 times I tested it.
The steps above can also be used to create a bootable Mac OS X Lion USB by using the InstallESD.dmg image you can find inside the Lion installer (named “Install Mac OS X Lion.app”) downloaded from the Mac App Store in the /Applications folder.
To locate the InstallESD.dmg right click the Lion installer, select the “Show Package Contents” entry, go inside the “Contents” folder, and from there into the “SharedSupport” folder. Inside this folder you can find the InstallESD.dmg you can use to create your own bootable Mac OS X Lion USB stick. To do so, go to the third step described above and use the InstallESD.dmg as the DMG to be copied to your USB disc.
That’s it! Once the process ends you will have a fully bootable Leopard (or Lion) USB disk that you can use as an alternative to the Apple’s DVD Install disc that comes bundled with all Macs.
To use your newly created bootable disk you will have to restart the Mac, press and hold the OPTION key until the StartupManager appears. Here, select the Mac OS X Install disk using your keyboard arrows and press return to start from the selected drive.

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

Hi I bought 2TB WD my passport for mac but I do not know what I can delete from the original macbook air. Thank you.

Hi I bought 2TB WD my passport for mac but I do not know what I can delete from the original macbook air. Thank you.

That depends on what you have on the MBA...if you have videos, move the videos to the external drive. If you have a lot of music, create a folder/library for the music and point iTunes there for the music. If you have a lot of photos for iPhoto, make a new library on the external drive and move our photos over there and then select that library as the default library for iPhoto to use.
Those are the big files and should take a lot of the load off the internal storage.

Hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from

hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from Argentina someone could help me

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am currently using final cut pro 6 and i have a problem that i can not to do a play out to the dvcam but i can record from the dvcam, can you help please?

i am currently using final cut pro 6 and i have a problem that i can not to do a play out to the dvcam but i can record from the dvcam, can you help please?

I believe there is no "Export to Tape" feature as appeared in legacy FCP.
SORRY! Just noticed you are using FCP 6.
You need to ask this question in the Final Cut Studio forum.
Message was edited by: Ian R. Brown

I have 1 mastercard cards were filling apple id has not traded but why buy items in the game, looking forward to supporting

I have 1 mastercard cards were filling apple id has not traded but why buy items in the game, looking forward to supporting

I'm not sure what your post means. If you are trying to make an in-app purchase in a game then what happens when you try to do it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I'm not able to open documents saved from the internet.

I'm not able to open documents saved from the internet. I'm using a macbook pro en Adobe Acrobat X 10.1.10. I tried: file - export als PDF and save as PDF, none of this works. I always receive a message stating an error and saying that I need to go back to the original file what I did without result. Does anyone have (or had) the same problem?

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

When my wifes IPhone 4 8gb receives a call the caller will hear 1 or 2 rings then the ringing stop, however if the caller stays on the line she will answer the call, the incoming rings is not interupted but the outgoing ring (from the caller) has stopped.

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