When on a call volume all the way up but the sound is muffled. How do I fix it?

When on a phone call I have the volume all the way up but the sound is muffled. I can barely hear the person on the other end. When I use the speaker or headphones it works just fine. How do I fix it?

Morning amartinez85,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iPhone: Sound muffled or low from the speaker or when speaking into the mic
http://support.apple.com/kb/ts1631
Best of luck,
Mario

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