WHEN ON A WEBSITE IF I CLICK A ADOBE FILE IT GIVES A RED X AND SAYS DOWNLOAD ADOBE SO I DO THEN
I DOWNLOAD AND IT STOPS AND SAYS I AREADY HAVE A PROGRAN ON THIS MACJHINE ???
HELP I HAVE ADOBE X BUT ALSO HAVE NUANCE PDF CONVERTER IS THIS WHAT IS BLOCKING ME AND HOW DO I FIX
Nuance software should not influence the installation of Adobe software. Please give us the exact text of the error message. It could be trying to tell you that you have a later version of the software you are trying to install or it could be telling you that you are installing Reader, when you already have Acrobat on your computer.
Please tell us what software (including version number) you are trying to install. The please give a list of all Adobe Reader or Adobe Acrobat programs installed on your computer. Again please give use version numbers.
Similar Messages
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I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!
Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.
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due to the virus attack i had to format my windows laptop...now when i installed new itunes software i had to sync my ipod touch again but it says that if i do it then the data present on my ipod touch will be erased as it is syncd to some older library... how should i protect my ipod touch data?
With all you media (apps, music) in the iTunes library connect the iPod to the computer and make a backup. Do that by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore the iPod from that backup.
Note the the iPod backup that iTunes makes does not included synced media like apps and music. -
When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close
i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008 -
Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??
Try here:
iOS: Troubleshooting backup issues in iTunes -
when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?
Hello katyhale,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When I go to update and it gets to the backup part it gives me error -43 and says to complete it it will take all the stuff off my iPod how do I get it to update with out loosing everything on my 64 gb iPod touch
You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463 -
when i try to go on the internet on wi fi a pop up appears and says safari cannot open the page because it is not connected to the internet.
Has it EVER worked?
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Hello, I recently brought a new mac and I want to download my purchases into my I tunes. When I go to I store puchases the Download button is not live and says downloaded. They are onto my old computer. How do I get it to download again to my new authorised computer. Thank you for helping
Copy them from your old computer. Copy them from the
back up of your old computer.
Are you logged on under the same Apple ID that you used
to make the purchses? What are you trying to download?
Not all types of media can be downloaded in all locations. -
Until today(20.09) when i wanted to open an image(like jpg,for exemple)on any website ,it did.Now it asks me with what program to open it and when im giving it , it first downloads it than opens it.I need to kno why and what to do to revert it to the way it was before.
(Hope it wont take long until i wil get the answer...)# Type ''about:support'' in the address bar and press Enter.
# Click the Show Folder button. This opens a Windows Explorer window with your profile folder.
# Back in the Firefox window, click the ≡ Menu Button, then the Power Symbol to exit Firefox.
# Back in the Windows Explorer window, right-click the ''mimeTypes.rdf'' file and choose Cut.
# Right-click the desktop and choose Paste.
# If the problem goes away when you next start Firefox, right-click the ''mimeTypes.rdf'' file on the desktop and choose Delete.
# If the problem doesn't go away when you next start Firefox, check if you have the same issue with you start Firefox with add-ons disabled.
#* [[Troubleshoot Firefox issues using Safe Mode]] -
After making changes to an existing pdf, when I select Save from the File menu Acrobat X Standard crashes and closes down. The same scenario happens if I choose Save As and select the same fie name. How do I save changes to an existing document? I can sometimes Save As using a new file name but that does not always work either.
Please try repairing Acrobat by going to the 'Help' menu > Repair Acrobat.
Also make sure that Acrobat is updated to the latest release.You can check for updates from the same 'Help' menu > check for updates.
Regards,
Ravi. -
When I try to install an application or an actualization from Apple store to my iPad a window appears and say: error 1004, try later.
What is that? It never happened beforeAll apps are forever tied to the AppleID that originally downloaded
them. It sounds like you have an app that someone else downloaded
for you. Delete the app and redownload under your AppleID. If it is a
paid app, you will have to purchase it under your AppleID. -
Firefox 6.0.2
Windows XP
no matter how I try to update the download never shows up in the downloads box. A box pops up at the bottom of my screen and says "all downloads finished" but it never shows up in my downloads list so I am never given the option to "run".
I was able to find it manually in the download list but I have no idea why it will not pull up correctly when doing an auto update.AA9 is not compatible with Reader. It is probably best to uninstall Reader and then repair AA9 (Help>Repair). Also, when you install you should generally be logged in as the administrator and have anti-virus disabled.
For the updates, it may be best to simply go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows, download the updates, and install them in order. A new system may be the problem, particularly if it is Win8 and 64 bit, you did not say. For 64-bit systems, the updates are critical (I think AA9 works on 64-bit systems after the updates). For AA X, it required 10.1 for 64-bits.
Also, if you updated OFFICE, then expect to only print to the Adobe PDF printer. AA9 does not work with PDF Maker on the newer versions of OFFICE.
If you uninstall AA9 for some reason (I don't recommend except as a last resort), then be sure to remove the Acrobat folder and run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html) before a reboot and reinstall. -
When lion goes to sleep on my mac pro 13 it will not wake properly and says is had a panic
When i close my lid, lion goes to sleep but in the moening when i wake, i find it is difficult to wake it and screen is blank, i have to then restart by holding down button and dong a restart.
hERE IS THE FAILURE I GET.
Tue May 29 08:37:57 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80bdf144, type 6=invalid opcode, registers:
CR0: 0x0000000080010033, CR2: 0x00007fede2800040, CR3: 0x000000000c54d000, CR4: 0x0000000000000660
RAX: 0xffffff8012801004, RBX: 0xffffff8012b067c0, RCX: 0x0000000000000800, RDX: 0xffffff80114c0330
RSP: 0xffffff80e8643930, RBP: 0xffffff80e8643950, RSI: 0x0000000000000000, RDI: 0xffffff80114c0330
R8: 0x000000000000e3e0, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000001
R12: 0xffffff8012b067c0, R13: 0xffffff8012901e28, R14: 0xffffff8012801004, R15: 0xffffff8012499d60
RFL: 0x0000000000010282, RIP: 0xffffff7f80bdf144, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00007fede2800040, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80e86435e0 : 0xffffff8000220792
0xffffff80e8643660 : 0xffffff80002c473a
0xffffff80e8643810 : 0xffffff80002da0cd
0xffffff80e8643830 : 0xffffff7f80bdf144
0xffffff80e8643950 : 0xffffff7f80be0437
0xffffff80e86439a0 : 0xffffff8000330698
0xffffff80e86439f0 : 0xffffff800033154c
0xffffff80e8643ad0 : 0xffffff80004ed2f8
0xffffff80e8643b40 : 0xffffff800031b54d
0xffffff80e8643b90 : 0xffffff8000313538
0xffffff80e8643c30 : 0xffffff80003135c4
0xffffff80e8643c70 : 0xffffff80005403d6
0xffffff80e8643ea0 : 0xffffff80005407cf
0xffffff80e8643f20 : 0xffffff80005408f0
0xffffff80e8643f50 : 0xffffff80005cd61b
0xffffff80e8643fb0 : 0xffffff80002daa13
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[9A6699AD-486F-3A F7-89BB-3F3398BAEF3B]@0xffffff7f80bdd000->0xffffff7f80be1fff
BSD process name corresponding to current thread: mount
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 17690737518
last loaded kext at 4163410479: com.apple.driver.AppleUSBTCButtons 225.2 (addr 0xffffff7f80e70000, size 16384)
loaded kexts:
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.BootCache 33
com.apple.driver.AppleUSBHub 4.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.security.quarantine 1.3
com.apple.nke.applicationfirewall 3.2.30
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Unable to gather system configuration information.Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2Try unplugging all USB devices, and then give it a go again. If this still does not work, then try the following options:
1. Reboot into Safe mode (hold shift at startup) and try there
2. Reset the system management controller (SMC) which can be done by the instructions here: http://support.apple.com/kb/HT3964
3. Remove the sleep image file by opening the Terminal utility and running the following command (copy and paste this entire line into the Terminal, and supply your password when prompted):
sudo rm -f /var/vm/sleepimage
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