When On Hold Screen Goes Black

O.K., the last hour I've been on hold with an on-line travel site without reaching a live person. The problem is my Droid 4 went black after a few minutes. The call remained connected but there was no way to activate the screen without ending the call by pressing the phone activate button which cuts off the call. None of the other buttons worked. With some companies phone customer service wait times 30 minutes or better not being able to get back to the home screen without cutting off the call is a real problem. Is there a setting I should change/use to keep this from happening? BTW, the on-line TA hung up after an hour of having me wait for a CS rep without getting one, so I'm not having a great evening.
Thanks for your help.

Thanks! I went to Accessibility and took off the Power Button ends call but the screen still goes black and there is no way to reactivate the screen. I also checked the accessibility settings for other options but there isn't anything that would allow me to see the screen after it goes black. I've set "show dialpad settings" to All Calls but it still goes black.

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When using coverflow screen goes black

Having installed 7.1.1.5 of itunes I now find that my computer crashes (with the screen first going black) when i flick through more than a couple of album covers. Have not had this problem before on my pc, is this something that can be fixed?
Windows XP

The only thing I can suggest is that you check that you have the latest DirectX
http://www.microsoft.com/windows/directx/default.mspx
And drivers:
http://docs.info.apple.com/article.html?artnum=300252
There is an Apple article on coverflow but it doesn't really adddress your problem:
http://docs.info.apple.com/article.html?artnum=304402
When you say your computer crashes do you mean you get the Blue Screen of Death (BSOD). If so post the error numbers and the names of any files mentioned.
If you don't see the error message you can do the follwing:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

What do you do when your iphone screen goes black

My phone died and i started charging it and when i did it charged but the screen was black but it vibrated like i was getting text messgaes but nothing would show up

Have you tried resetting your iPhone?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

When typing the screen goes black PS CC

When trying to add text to a photo in PS CC my screen turns black and I can't see what I am typing. How do I fix this? I haven't been able to use PS hardly at all since I subscribed back in December. I am having to use PS Elements 10 and I want to use and learn my PS CC.

What operating system? Is it Windows 8.1? Are your video card drivers up to date from the GPU maker's website?

Laptop screen goes black when HDMI connected to TV

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When I connect it to my TV, the laptop screen black. The TV displays "No Signal" until the HDMI connection is made. When the laptop screen goes black, so does the TV screen. No sound or picture.
This was working fine until recently, and I can't figure out if I somehow changed settings to make this happen. It's clear that to me that the HDMI port on the laptop works, as does the cable.
The TV port works (I've switched the connection on the cable box to each HDMI port on the TV, to make sure they work).
I can't change anything in Control Panel when I connect the HDMI, because the screen is black.
I've updated the Lenovo system.
The other relevant piece of info: the Intel Graphics Card control panel says that Monitor/TV Settings are not supported (although until recently, I could easily display the computer on the TV).
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TS3700 why when screen goes black, music stops?

When ever the screen goes black on my Ipod Nano, the music stops. How do I stop this from happening?
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My iPhone 4S will not stay on it shuts off and on by its self and when its on the screen goes black

My 4s iPhone when on the screen goes black and it shuts it's off and on by its self

Hi macee2011,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Cheers,
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When I click on video it is stuck on one tv show, when I click 'done' the screen goes black so I can't access any other video that I downloaded from iTunes onto my iPad 2. How do I troubleshoot?

The video on my iPad 2 is frozen on a tv show, although it will play the tv show until the end. At the end, when I click 'done' the screen goes black so I can't see the other movies that I've downloaded. I've shut down a few times but it reverts to the same thing. How can I re-set the video feature or do what is necessary to get it working again?

Have you tried resetting the iPad:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

Satellite L405D-11V - Freezes and screen goes black when watching video

Ok, so I have the Toshiba Satellite L405D-11V, I have had a fault, basically, the computer would freeze at any time and the screen would go black, with the fan and lights still going, this could be on start-up, or a few hours into using the laptop, so I decided to ring up Toshiba's tech support and they arranged for my laptop to be collected and sent off for repairs.
I was able to track the repairs online through the tracking service, and was able to see what they were doing to my laptop, it said that they ordered a part, it was in progress and the repairs were finished.
However, I got the laptop back today, I turn it on, everything is fine, I start using the laptop everything is fine, then I decide to watch a video on youtube, and it freezes again, so, I power off holding down the power button, hoping it was just a one off, I turn it back on, and load up the video again, it freezes and the screen goes black again, after working out that when ever I watch a video or play a game, it causes the computer to crash and freeze like before the repairs. So there is still a fault, but im not sure what to do
Its still under warranty, I purchased the laptop from Comet, but I dont really want to send the laptop off for repairs again and to find it will come back with the same fault, is it worth sending it off again, perhaps seeing if comet will replace the laptop as its still under a year of buying the laptop, or is it just gonna be worth saving all the hassle and buying a new laptop? If this fault has happened to anyone else, I could sure use some help, and if someone could shed a little light as to what might be wrong?
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Hi buddy,
Did you change something on configuration after you got your notebook back from repair? Did you update a driver or something else?
What operating system you are using on your Satellite L405D?
To be honest its really hard to say why it happens because the technicians test everything to check if your notebook runs properly.
In my opinion you should try updating the display driver. Maybe its causing the issue
If not I would recommend installing Windows from Toshiba recovery disk to restore factory settings. These settings are pretested by Toshiba and should work.
If you still have the problem you must contact the technicians again. I mean you could track the repair online and according your posting everything worked well during repair so in my opinion it shouldnt be a problem to contact the guys exactly.
Explain your problem very detailed. I think everything can be clarified then. :)

My ipod touch is flashing white on and off, I hold the buttons down, and the screen goes black- but the apple logo does not come on. What do I do?

So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4436 On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Photos in my iPhoto library will not enlarge when double clicked on. they fill the screen and then screen goes black. hasn't happened before. thanks--

photos in my iPhoto library will not enlarge when double clicked on. they fill the screen for a second (or less) and then screen goes black. hasn't happened before. thanks--

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
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HT201263 None of these answers help my problem. My ipad will not leave the Apple logo. I hold both buttons and the screen goes black, then the apple logo immediately pops back up. I can't do anything because the apple logo just keeps popping back on.

I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.

Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore

I have a first gen iPad, 64g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading a blog, or trying to watch a YouTube video. I try to o

I have a iPad, 32g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading apps, or trying to watch a YouTube video. I try to open safari or youtube again and it will often crash several times before it may or may not decide to load for me. It is extremely annoying and getting to the point where I can not use it

Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem.

When i double click a photo in iphoto to edit, the screen goes black

when i double click a photo in iphoto to edit, the screen goes black. I'm using 10.7.5 with iPhoto 9.4.2. Can anyone help?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

When On Hold Screen Goes Black

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