When opened, my image appears black with a few red lines at the top, yet the thumbnail looks as it should be. How do I fix this?
I have been working on an illustration in Photoshop for a few months now. When I tried to open it yesterday it came up as a single layered black image with a few red lines at the top. I have no idea what this is. I have not even used red in my artwork. However, no matter how many times open this file, the thumbnail still looks like my artwork, as it should be. How do I fix this? Will I be able to get my artwork back? Please help! Thank you in advance.
Make sure you has the latest Windows Device driver for your display adapted from its manufacturer's web site installed on your system. Perhaps you updated the device driver with a Microsoft Windows Update. Microsoft update does not always install the correct update needed fpr Phoroshop.
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