When opening a link in mail the following message appears

The message : canot find entrypoint ?DIIBlocklist_Initialize@@YAXXZ in DLL file.
Can you help me
Thanks Ron

Download the full installer from https://www.mozilla.org/en-US/thunderbird/ and run it.

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When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not a

When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)

Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences.

I can't upgrade and purchase on my ipad. when I am trying to buy the following message appears on the screen, you have no account in canada store please change it the UK, How can I change it?

I can't upgrade and purchase on my ipad. when i am trying to buy the following message appears on the screen. "you have no account in canada store please change it the UK. how can I change it?

Try this.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store

When saving iDVD to disk image the following message appears: "Error during rendering/codification. There was an error during rendering/codification of menus/slide presentation. The recording process was canceled.

When saving iDVD to disk image the following message appears: "Error during rendering/codification. There was an error during rendering/codification of menus/slide presentation. The recording process was canceled.
What am I doing wrong?

Read and answer the questions posted by Bengt Wärleby in this thread: Cant burn my idvd project to...: Apple Support Communities
OT

When attempting to log into Facetime the following message appears "the registering device does not have appropriate credentials"

Hi there
I've been trying to log into my facetime, i put in my apple ID and passward but once i click "sign in" the following message appears "the registering device does not have appropriate credentials".
I have installed all my software updates, made sure my apple ID email is verified, have made sure my date/time/time zone is correct as suggested in other posts but this hasn't worked. I've also tried to delete and re-install facetime but this hasn't worked either.
Please advise me on what i need to do
Thanks

Hello vbabs
Check out the article below for troubleshooting FaceTime activation and other issues as well.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any sug

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any suggestions?

Justin,
In addition to what mo said, some have found that the page with the direct download link,
http://support.apple.com/kb/DL1572
may turn up blank to start with, so it may be necessary to reload the page.

When opening I-Tunes i get the following error message: an unknown error occured (-42032). What shall i do?

When opening I-Tunes i get the following error message: an unknown error occurred (-42032). What shall i do?

Hi,
Try here: http://forums.techarena.in/portable-devices/1394350.htm.
Hope this helps!
---likeabird---

If your iCloud freezes when open system preferences, please do the following

If your iCloud freezes when open system preferences, please do the following.
(What i mean is the following, Settings>iCloud then it will freeze before you entering email, then follow the steps below)
turn off your iPhone.
log out from iCloud, in any device (Mac Book, iPad, iPod, PC, what ever, Remember any device that you may used the account there).
turn on your iPhone, and try now to log in to iCloud. ( you should be OK to log in, and you can type email now before it is hangs)
* if you tried these steps and you can type the email and password and it is still hanging after you click "Sign in" then you need to do the following.
create a new iCloud account from iCloud website with domain iCloud (for example, [email protected] , YOU SHOULD NOT USE OTHER DOMAINS LIKE GMAIL, HOTMAIL OR WHAT EVER TO CREATE THE ACCOUNT).
then go back and use the new iCloud email to log in in your iPhone. ( I hope by that time you will be OK (^_^)).
BEST WISHES

First follow the instructions in this support article.
If the iPhoto library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the iPhoto application to the latest version.
Otherwise, continue as below.
Back up all data.
In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following item to the Desktop:
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears: "The licensing of the product does not work" Fault 6 How should I proceed? Have the program installed on only one computer.

Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears:
"The licensing of the product does not work"
Fault 6
How should I proceed?
Have the program installed on only one computer.

Download the Adobe Licensing Repair Tool.
Run the License Service Update.
Mac OS X 10.7 and above:
a. Double-click the LicenseRecovery111.dmg It will extract the folder. Open the folder.
b. Double-click your Hard Drive.
c. Double-click Applications.
d. Double-click Utilities.
e. Double-click Terminal.
f. Type sudo python
Note: There is a space following “python”. Do not press Return.
g. Drag LicenseRecover.py from the LicenseRecovery111 folder onto the Terminal Window and press Return.
It should look like this:
h. Enter your administrator user name and password when prompted and click OK.
(Note: the cursor will not move and you will not see stars or dots, just enter your password anyway.
i. Let the script run, it will tell you when it is finished. Quit terminal and restart Photoshop
Gene

When I try to open a document from my file on Mac OS X the following message appears, with the Bluetooth logo: 'SELECT A BLUETOOTH DEVICE ....Select a device to send file ...' I then have to go to the source of the document, e.g. Pages, to open the file.

When I try to open a document from my file on Mac OS X the following message appears, with the Bluetooth logo: 'SELECT A BLUETOOTH DEVICE ....Select a device to send file ...' I then have to go to the source of the document, (e.g. Pages), to open the file. Please could someone help?

The Get Info dialog should look something like this:
The "Change All" button should be at the bottom of the "Open With" section. This is how it appears in Snow Leopard. Other OSX versions many be slightly different.
If something is changing the setting back to something else you may have a deeper problem than I am able to help you with. What is appearing in the Open with area before you correct it?
If the problem is still persisting, instead of double clicking on the file to open it, try right or control clicking and then select Open With and choose the proper app from the list.

When I open iphoto the following message appears 'Your photo library is either in use by another application or has become unreadable'

when I open iphoto the following message appears 'Your photo library is either in use by another application or has become unreadable'

Reboot you system, if you have not already done so - this should take care of the "in use by another application" part of the message.
If the problem persist you will need to create a new library or to repair your library, or to restore it from your backup.
If you do not yet have any images in your iPhoto Library simply move it to the Trash and hold down the option-key while launching iPhoto again. This will give you the option to create a new iPhoto Library or to pick another one, if you have other libraries.
To fix your current library, or to restore it from backup, if you already have pictures inside that you need to save, see Terence Devlin's posts here:
Re: Why do I keep getting asked to repair my iPhoto library?
Re: when I open iphoto I get an error message that says Your photo library is either in use by another application or has become unreadable,
Regards
Léonie

Can't open iTunes. When I attempt, the following message appears: You are attempting to add a new iTunes U collection but iTunes U is disabled. Would you like to enable iTunes U?

I Can't open iTunes. When I attempt, the following message appears: You are attempting to add a new iTunes U collection but iTunes U is disabled. Would you like to enable iTunes U? If I click either yes or no, the same box just reopens. As far as I know, I have not done anything with iTunes U. The software is up to date and I have also reinstalled itunes. Any ideas?

Since this problem, I was able to reinstall again and reboot, and then 'stop' while the library was being opened (that was another window that I could not close, that would come up before the error message, this time I chose to stop it). Now only music I have purchased appears, none of my other >1,000 albums I manually added via my CD collection. About 10% are in different music folders (I don't know why they aren't in the same one), but the other 90% are missing. Any ideas??

When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Aperture (3.4.1) no longer opens and the following message appears: There was an error opening the database for the library "/ Users / Andrea / Pictures / Aperture 3 Library.aplibrary." How can I solve this problem? Thanks

I was using Aperture (3.4.1), when he appeared a notice that asked me to stop the Mac with the power button. When I restart Aperture no longer opens and the following message appears: There was an error opening the database for the library "/ Users / Andrea / Pictures / Aperture 3 Library.aplibrary."
How can I solve this problem?
Thanks

After a system crash your Aperture Library may be corrupted, because Aperture may not have been able to finish the ongoing database transactions.
Have you tried the Aperture Library First Aid Tools?
Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library
Try "Repair Database", and if this does not help: "Rebuild Database"
Regards
Léonie

When i start the itunes the following message appears: is not possible start the program because msvcr80.ddl is in fault in the computer. try reinstall the program to solve this problem.

when i start the itunes the following message appears: is not possible start the program because msvcr80.ddl is in fault in the computer. try reinstall the program to solve this problem.?????????????????????

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When opening a link in mail the following message appears

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