When opening a new account for my friend, it keeps saying the security code is wrong when its not this is rediculous he cant even open a account with itunes until we fix this

when opening a new account for my friend so we can both have itunes accounts on my laptop, it keeps saying im entering the wrong security code,,,,,when i am not what is the problem here can anyone help?!?!?????

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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    iTunes Store Support
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    Hi...
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    Pease dont' waste your time with that useless article. Carolyn has been warned many times before to stop posting that and waisting people's time.
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