When opening camera app freezes can't take pictures
when I open the photo booth or camera app it just freezes nothing happens I have done all the updates from apple but still is doing it
any ideas ?
Try closing the two apps completely : from the home screen (i.e.not with the Photo Booth or Camera apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Photo Booth and Camera apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Ipad2 rear camera doesnt work and camera app freeze
Just got ipad2 and the rear facing camera doesnt work and the camera app freezes anyone experiencing same?
Apple Community Discussions
Apple.com > Support > Discussions > Using iPad > Camera
Topic : iPad 2 Camera - Doesnt Work
This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 .
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Replies : 11 - Pages : 1 - Last Post : Apr 1, 2011 2:20 AM by: crh24
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 5:18 PM
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So I got the iPad 2 last Wednesday and tried facetime. It seemed to work then froze, but I gave up as it was still new and I was still figuring things out. Anyway i'd use the camera a few times (maybe 3) and made maybe 2 quick videos, nothing big. I never use the camera much. Today I went to videotape my nephew and clicked the camera screen, but it wouldnt leave the shutter screen. If i restore it to default, it works. But as soon as I sync my iPad up so it restores all my settings, the camera freezes. Obviously facetime and photobooth don't load either.
I think a few people have this issue, what was the resolution? if i take it to apple will they give me a new one on the spot or send it in for repairs, and im without it for a while?
32GB 3G iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 6:09 PM in response to: Adam Daley
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Welcome to the Apple Discussions!
If when you restore the iPad to the factory settings the camera works, then there is nothing wrong with the iPad, you have something corrupt in the backup that you are using to restore your previous settings. I would delete the backup and start fresh. Go to iTunes/Preferences/Devices and delete any and all backups there for the iPad.
Then configure and sync the iPad as if it were new from the box for the first time.
Dah•veed
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:17 AM in response to: David.Austin.Al...
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Mine Also i recieved my ipad last wednesday after strange delay in shipping in hong kong and my front camera does not work at all and i update ipad and reset many times without sucsess .
Camera application start on back camera and ok and then when i try to switch to front one it freeze with last image from back camera then after i close the application from multitask bar and open it again it show me shutter picture !!!!
I think apple has problem in this patch of production .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 9:38 AM in response to: iscs
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Try this reset. Press & Hold the Sleep/Wake and the Home buttons simultaneously for 10+ seconds. Ignore the red power off slider.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 1:26 PM in response to: David.Austin.Al...
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I try it without any success and i try even to restore the same result . as i see the first group of ipad 2 which ordered on 11 march and delivered on last wednesday is almost have issue in front camera between freeze and not working at all .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 2:01 PM in response to: iscs
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Not mine. It works perfectly.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:30 PM in response to: David.Austin.Al...
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Deleting my backups and starting fresh kinda *****. I'd rather not have to re-do all my settings like email and my apps. Its not that i have a lot of apps, maybe 5 or so I use, but still, its a bit of a pain. I guess I can TRY it... can't hurt right...
I dont want to just delete my backups though, i'll store them somewhere else (i think i remember where apple stores them) and copy them over later if i need to.
Worth a shot, better this then my iPhone which has a ton of apps I use for work. Im still setting the iPad up for my work stuff. Will let you know how i make out.
BTW the home/power reset didnt work, ive obviously tried this many times, and just now while writing this. Same issues.
iOS 4
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:44 PM in response to: Adam Daley
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So heres an update. I just restored the iPad so its back to factory default... and the camera is locking up now. I didnt even sync it, its brand new now... same issue
iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 7:24 PM in response to: Adam Daley
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Take it back.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
marku819
Posts: 1
Registered: Mar 29, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 29, 2011 7:48 PM in response to: iscs
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iscs, mine doesn't work at all, either, exactly same situation.
iPad2 64GB wifi black iOS 4
skigirlmle
Posts: 1
From: Glendora, CA
Registered: Apr 1, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 31, 2011 11:19 PM in response to: Adam Daley
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Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
iPad 2 iOS 4
crh24
Posts: 654
From: Oregon
Registered: Feb 18, 2010
Re: iPad 2 Camera - Doesnt Work
Posted: Apr 1, 2011 2:20 AM in response to: skigirlmle
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skigirlmle wrote:
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
Take it to your closest Apple Retail Store. The Apple store locator says the closest one to Glendora is a few miles down 57 at the Brea Mall:
Apple Store Brea Mall
1065 Brea Mall, Space #1024A
Brea, CA 92821
(714) 255-5610
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Hi Midnightbrat,
Welcome to the Support Communities!
The troubleshooting steps for the camera on the iPad are similar to the iPhone: I've highlighted the pertinent steps below:
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash; try removing the case if you have image-quality issues with photos.
Try turning the iPad off and then back on.
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