When opening firefox freezes and I can see the pages or access the menus at the top. Unable to change anything in firefox. Unintstalled/reinstalled already...

When opening firefox freezes and I can see the pages or access the menus at the top. Unable to change anything in firefox. Unintstalled/reinstalled but the issue remains.

duplicate, please continue https://support.mozilla.org/en-US/questions/954002

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    Force Quit.
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    leedssparky wrote:
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    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/
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    hello
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    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
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    *Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
    *Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
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    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
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    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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    Let me preface this by saying I'm a former AOL help desk agent; that means I helped their support people for two years before I left. There's no need for anyone who ISN'T using a dial up connection (through AOL) to have AOL software installed on their system - it takes nearly a gig of hard drive space when you include all the extra junk it installs with their updates, it uses a "two versions old (IE 8)"  scaled down version of Internet Explorer for it's browser engine, and there's NOTHING the software does that can't be accessed at aol.com - INCLUDING AOL mail.
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