When opening fox or any program a help pop up for that program keeps popping up until I close the program( fox, internet explore,...AVG etc )....Can anyone help me get rid of this?

Everytime I turn on my computer a help pop up comes up.When opening any program Fox browser, internet explorer, AVG, etc a help panel opens up. It does not stop until I close the program. I have run AVG and Spybot and it does not fix it.
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC LM 8)

Erin I am sorry you are facing difficulty downloading the Creative Cloud software. It can be frustrating when you do not have access to high speed stable Internet.
You can attempt to download the base installers and updates by following the directions listed at:
Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
You may want to attempt to utilize some form of download management as the main issue seems to be the stability of your connection.
There is not currently a method to resume downloads within the Creative Cloud Desktop application. There is download management included though it may not be enough to compensate for the current Internet connection. If you are curious you can find additional details on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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