When opening IMovie, we discovered all of our files were gone. Why did this happen and how do we recover them?

When opening up our iMovie, we discovered that all of our events, projects, etc. were gone. Why did this happen and how do we recover our files?

Try browsing out to and opening these alternate iTunes library using the instructions in this document.
How to open an alternate iTunes Library file or create a new one
B-rock

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I sync my purchase from store to ipod now all my music and games are gone why did this happen and how doi get them back?

i sync my purchases to my ipod now all my music is gone and my games are gone too how can i get them back?

You most likely synced your iPod to a different iTunes then you previously synced it with. You won't be able to get all of your music back unfortunately unless you had it backed up.
Sorry!
BF

I have my ipad notes linked to gmail and suddenly disappeared when I put the sim card into a new iphone, the funny thing is that almost all disappeared except 4 and with different dates up to two years. Why did this happen? No way to recover them?

I have my ipad notes linked to gmail and suddenly disappeared when I put the sim card into a new iphone, the funny thing is that almost all disappeared except 4 and with different dates up to two years. Why did this happen? No way to recover them?

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

My Boyfriend has lost all of his contacts on his phone after down loading the new iphone soft wear why would this happen and how can he get them back how can you get back your contacts after down loading the new iphone soft wear

My boyfriend has lost all of his contacts on his phone after downloading the new iphone softwear. why would this happen and how can he get it all back

You don't have to post the same question at one minute intervals. Somebody will answer it, but perhaps not in 60 seconds.

I have a iPhone 4s connected my macbook pro. I lost my all data (picture, all massages) in my phone. Why did it happen and how can I get all back?

I have an iPhone 4s and I connnected my phone to my laptop, which is a macbook pro. This is the second iPhone 4s I have had. The first one had a problem and I had to replace it which is the one I have now. When I connected my phone to the laptop, my phone shut down and when it turned back on, all my information from the first 4s phone went to the phone I have now. All the text messages from the old one, photos, apps, etc. Now my information like messages, photos, apps, etc from the current phone is gone, and I need them. What can I do? How can I get that information back?

Is the MacBook the computer you have synced with in the past? If not you can use the computer that you have synced with to restore your apps. Are you sure you are using the same Apple ID that you used to purchase the Apps?

When i downloaded firefox it made it so all browsers have adds and every oter time i click it takes me to an add why did this happen and how can i fix it

everytime i turn on my computer a bunch of adds pop up and there are also a bunch on all browsers ever since i downloaded fire fox
when i first downloaded firefox there were so many adds poping up it shut down my computer
also if i close an add it acts like i opened it

It sounds like you have malware on your computer.
Please do the following:
* [[Troubleshoot Firefox issues caused by malware]]
* [[Reset Firefox – easily fix most problems]]

When I open Firefox or click a link, Firefox opens several, duplicates of itself or the clicked link. Why is this happening, and how can I fix it?

For the last 2 days, each time I open Firefox, and each time I click a link, I get duplicates open pages of which ever thing I clicked. I have had no Windows updates in the last few days, so it cannot be that, as a cause.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Pages 5.2 - When I try to reorder different pages it just takes all the pages within the document and turns them into a stack! Why is this happening and how can I oder pages as the update is meant to let me?

When I try to reorder different pages it just takes all the pages within the document and turns them into a stack! Why is this happening and how can I oder pages as the update is meant to let me?
Any Help?I know the update has only been out a while but if anyone has an idea why it is doing this, please let me know!

But you are telling me something I already know.
Be precise.
It is not Pages '09 that is broken.
I am back in Mavericks and testing Pages 5.2.
There are improvements, we shall see how useful, but in less than a minute I have already discovered bugs.
Peter

When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it?

When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it? This is particularly aggravating when the new page has music or a voice message that intrudes even when I am not looking at the page.

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blur

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blurry. what gives? They were all completely clear and in the albums when I last used my ipad?? Would doing the "Reset" under General settings do that? When I returned from Europe I reset my ipad to get it in the right time zone etc.

Reboot. Press and hold the home and sleep buttons until the apple logo appears. Ignore the red slider.

HT201317 My photos are syncing from my iPhone, to the iCloud PhotoStream and to our iPad, but it is no longer syncing to my computer (Microsoft, not Apple). Why would this happen and how can I get it resolved?

My photos are syncing from my iPhone to the iCloud PhotoStream and to our iPad, but they are no longer syncing to our home computer (Microsoft operating system, not Apple). Why would this happen and how can I get it resolved? I have since tried to remove and reinstall the iCloud application in my computer's control panel. I have verified that I am using the latest Apple operating system and the latest iTunes. I have reset my photo stream. Not sure what else to try... I was also having an issue with my calendar where it would sync from my computer to my iPhone but not vice versa. Somehow in all the resetting that's resolved, but the photo issue is not. Again - photos are going into the photostream, but not wirelessly being put into the file on my computer.

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?

All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?

shloimypt wrote:
All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?
Relax, they weren't converted to PDF.
You can tell by right clicking ANY of them and choosing "Properties". You'll see there that they're STILL .xls or .xlsx files. The "association" has changed and Windows now indicates that they open with Reader, which isn't right.
Where it says "Open With" under the General tab, you can click "Change" and re-select Excel as the default app to open thim.
See: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

I just downloaded iCloud on my PC and noticed that fewer than half of my photo stream photos have transferred over to my PC. Why is this happening and how can I get the remaining photos? All of my devices are charged and have perfect internet signals.

I just downloaded iCloud on my PC and noticed that fewer than half of my photo stream photos have transferred over to my PC. Why is this happening and how can I get the remaining photos? All of my devices are charged and have perfect internet signals. Thanks in advance for any tips and insights!

It's probably happing because photo stream photos only remain in iCloud for 30 days (even though your last 1000 photos will remain on your devices until deleted). When you enabled photo stream on your PC you would have only received photos from the last 30 days.
To transfer older photos to your computer, create a shared photo stream that contains them and invite yourself as a subscriber (see http://help.apple.com/icloud/#mmc0cd7e99).

Lately when I sync certain albums to my iPhone, the tracks are duplicated one behind the other so that I have to listen to each song twice. Why does this happen and how can it be fixed?

Lately when I sync certain albums to my iPhone, the tracks are duplicated one behind the other so that I have to listen to each song twice. Why does this happen and how can it be fixed?

Very strange behavior. Don't entirely give up on the "Manually Added Items" category ... I have seen things magically appear there even after I've checked and seen nothing there. I think things got real quirky when Apple released iCloud ... I don't remember extra copies of purchases lingering on my iPhone once transferred to my library before that. Sure, if I bought an album directly to my iPhone it would stay on there even after I sync to my library, but if I deleted the album from the iPhone it stayed deleted. Now it seems that there are some phantom copies that come and go with no explanation.
jcburbank wrote:
I've tried deleting the album from both the phone and from iTunes and then redownloading them to both and the same problem occurs.
If you're re-downloading an album to iTunes and your iPhone, that may perpetuate the problem. What happens if you completely delete every copy of the album, then just download to your iTunes library and then sync the album to your iPhone from your library? That should put only one copy on your iPhone.
A few other things to try:
1- Completely sign out of your Apple account on your iPhone, then re-sync to iTunes, then sign into your account on your iPhone again. Maybe throw in a Reset or at least a power OFF/ON somewhere in the middle.
2- Go to Settings/ General/ Usage, then select Music and when you see All Music, swipe your finger across it and tap the Delete button. Before doing anything else, Reset your iPhone. This does not actually delete your music, but seems to clear up some cobwebs left behind (people use this technique to reduce "Other" that swells up over time).

When opening IMovie, we discovered all of our files were gone. Why did this happen and how do we recover them?

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