When opening my MBP, all that shows is the apple logo and the forbidden sign
Hello everyone,
So I'm on a 2011 MPB using 10.9.5.
I've closed it after using two nights ago, and when I came back home the day after and tried opening it, all that appeared was an alternation between the apple logo and the forbidden sign (here it is : http://stickeramoi.com/3447-3369-large/autocollant-panneau-interdit-interdiction .jpg)
I've tried repairing the disk but that failed.
Tried also re-installing OS X on it but that took about 17 hours (which is ridiculous) so I've cancelled that and instead, tried restoring a Time Machine save.
After it finished restoring the latest backup, I'm still faced with the same problem. It just won't boot.
Thank you for your time and help,
Yeah well I think I've tried about everything that I found out there.
From console commands to installing Lion through Internet recovery...That's it, I give up
Will take it for replacement tomorrow.
Thank you
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Please do "About this Mac" from you Apple menu and tell us what that says for "processor" and Mac OS version. Looks like this:
or this for later Mac OS versions:
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hi!
can somebody please help me?
i wanted to update my iphone 4s to ios6. no problems until the install/loading bar appeared on the iphone. that was 2 hours ago. nothing happened there is no progress being showed.
i also reset my iphone (home button + standby button). result: the apple logo and the bar appear, but still nothing happens...
thanks for helping!
kr,
clemulusI took my phone to apple they replaced the speaker. That corrected the problem
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i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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MacBook won't boot - stuck showing the Apple logo and the spinning circle.
Hi.
My MacBook suddenly froze when I was using it today. Displaying the spinning beach ball.
It never came out of it, fan running at max speed, so I tried to force restart it (Control-Command-Power), but that didn't work, so I forced the MacBook off (holding the power button pressed.)
When trying to start the MacBook again it couldn't boot. It kept displaying the grey screen, with the Apple logo and the spinning circle below the Apple logo.
I left the MacBook like this for 10-15 minutes, but nothing happened.
Went on to try the following.:
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*- Command-Option-P-R (Resetting PRAM and NVRAM).*
*- Resetting System Management Controller (SMC).*
*- Command-S (singleuser boot)*
And checking the HDD with sbin/fsck -fy
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Force reboot didn't work. Had to force it off.
But, nothing helped.
It simply won't boot.
I also tried to boot Ubuntu 7.10, but it hangs after a short while displaying "Kernel panic".
Force reboot didn't work. Had to force it off.
Also tried the option to boot from the first HDD (in the boot menu on the Ubuntu 7.10 disc), but that didn't work either. Only got a black screen, with a blinking cursor top left, and fan ramping up to max.
Again, force reboot didn't work. Had to force it off.
The only thing that has worked so far is exiting the Ubuntu 7.10 CD boot menu, and pressing enter on the prompt that appears.
But, after rebooting, the MacBook still refuses to boot into Mac OS X.
I left the MacBook alone, hoping it would work its way out of the spinning circle, but after 2 h 38 min nothing had happened.
Does anyone know how to fix this?
:. nattugglanThis happened to me last night.
I was updating my iPod and I got a message saying that it needed to do an update. I installed the update and went on ahead putting new songs on my iPod. When it was finished i ejected as I usually do and closed down.
When I went to check me e-mails this morning the Macbook would not boot. It sticks on the grey screen with the Apple and the spinny disc underneath, then it restarts and sticks on the same screen. The last software to be onstalled was Norton 11 on Monday but I have used the Macbook since. I cannot think why it will not boot.
I am loathed to do a reinstall as I have some things on the Macbook that I had not yet backed up.
Any advice? -
On start up of my new iMac it locks on the grey screen with the apple logo and the progress wheel spins. Boot up in safe and this is where it stopped at "BootCacheControl: Unable to open /var/db/bootcache.playlist: 2 no such file or directory. "
Reinstalling MacOS does NOT fix the problem for me. I'm still searching a solution !
Bernard -
i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?
Look at this support article:
http://support.apple.com/kb/ts2570
Ciao. -
Well my question says it all. I wasn´t using the apple tv, but noticed that the amber light started to blink, so I put it on the tv and there was the apple logo. I did the recory with the "MENU" + "-" button, but came back the same. After a while it showed a little Apple TV image with a "?" mark blinking on top. I disconected it the whole night but today is doing the same. Is like it got stuck on the restart. Can anyone help me?
Fixed it after trying everything listed here with no success.
First you will need to make sure you have the ability to connect your ATV box directly to your router via a cable. This issue is directly related to networking from my experience and once connected to wifi you will have a nightmare of a time to complete the fix.
1. Make sure you have NO network connection to the ATV box.
2. Hard reboot ATV using remote (aim remote at device and hold "menu" and "down/minus" until amber light blinks)
3. When ATV reboots to a diagnostic menu select "Factory Restore"
4. After Restore has completed select a language
5. You cannot skip the the wifi selection screen without setting up a connection, however: DO NOT SETUP WIFI! Instead plug in the direct cable to your router, and hit the menu button on your remote. You will see "connecting to network."
6 Once you are past the start up splash video you will eventually arrive at the connect to itunes screen which will start looping the apple logo and a new code about every 2 seconds. Disconnect the network cable.
7. After a few seconds the loop will stop. Press the menu button to skip the itunes connection (you will be able to do it later.)
8. At the following menu go to Settings > Screen Saver > Set delay for "Never"
9. Go back to the main menu, then go to Settings > Network > Configure TCP/IP > Click on "Using DHCP"
9. Click "Done"
10. Connect cable to router, and then proceed with updating your ATV.
After I was updated the problem did not return.
I have completed this solution personally twice on the same unit. After getting updated and stable, I recovered my ATV again, and had the same problems again. Repeated these steps and good to go.
Hope this helps someone, and good luck! -
How do I restore my ipod 4g when its stuck in the apple logo and the sleep button is broken?
I really need help! Its stuck in the apple logo and my sleep button is broken. So i cant go into recovery mode.
Try:
- iOS: Not responding or does not turn on
When it says try recovery mode use one of these programs
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a mac book pro with retina,I haven't turned it on in a couple of months.no problems then, now when I try to turn it on i only get apple logo and progress bar. After a few mins the laptop just turns off and nothing eles.any help would be appreciated thanks
I linked to it above, but here is another link.
http://support.apple.com/en-us/HT201262 -
Ipod has shut off and only shows the apple logo and the loading screen for the past day
I was downloading a song from one of the ipod apps for illegal songs and it just stoped downloading so i restarted my ipod and it would turn back on but if i would try to go back into the app it would only push me out of it. so after restarting it a coupld more times just with the ipod it has resulted in not turning back on and remaining on the apple logo screen then to the loading screen. it wont turn on at all. i have charged it (or tried) for a whole night but the whole night it has remained on the two screen. i cant plus it into my computer because then i will lose all my music. i dont know what to do.?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You will very very likely lose the contents on the iPod. That is the way it is . -
Maybe earlier than o8 cause it is white.
If safe boot can't solve the problem here are some additional links that may be of use.
http://support.apple.com/kb/TS1365
https://discussions.apple.com/docs/DOC-3353
http://support.apple.com/kb/TS1367
http://support.apple.com/kb/TS1417 -
serial no is
Hi chelsealynn1205,
If you are having issues with your Mac not booting past the grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
- Brenden -
I tried to power up my MacBook Pro yesterday and got the suual grey screen, Apple logo, and the start up indicator circling gear. After 5 minutes of this, the logo disappears replaced with a grey circle with a line thru it. This is the first time this has happened.
hi Melophage,
Please Help!!!! https://discussions.apple.com/message/25645888#25645888
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