When opening the App Store a pop up window comes up and will not let me close it even when I touch outside the window

When opening the App Store a pop up window comes up and will not let me close it even when I touch outside the window

Close apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
http://support.apple.com/kb/ht5137

Similar Messages

  • HT201210 iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting t

    iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue.
    In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service.

  • HT201274 Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipda competely and starting over but not sure that'

    Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipad competely and starting over but not sure that'll help. Between the time I purchased the app and now, I had to change password's w/Apple (Stupid system in the first place IMO) and it doesn;t liek new password

    I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me

  • When I click to view my photos a question mark appears and will not let me view my picture. How do I fix this?

    When I click to view my photos a question mark appears and will not let me view my picture. How do I fix this?

    Suggests a permissions issue in the Library.
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to check and repair Library permissions

  • C:\Program Files\mozilla Firefox\xul.dll comes up and will not let me access the firefox internet ..

    C:\Program Files\mozilla Firefox\xul.dll appears on my screen and will not let access the internet on firefox ,, and having trouble downloading updates ,,
    == This happened ==
    Every time Firefox opened
    == June 27 2010 ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SIMBAR={317A38F3-6D77-11DC-88BB-001AA0239D01}; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

    download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    Don't remove personal data when uninstalling.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

  • How do I uninstall iPhoto and reinstall from the APP Store? I already own it, but it will not open now.

    I have the latest version of iPhoto installed, but it will not open now. An earlier error message prompted me to update to the latest version, which I have. How cna I uninstall and reinstall this APP that I aleady own?
    Thanks - David

    Fixing that does not require reinstalling the iPhoto Application - it requires correct library issues
    What exactly happens? What version of iPhoto do you have installed (in teh finder select it in the Applications folder and get info)?
    If it iPhoto '11 version 9.5.1 then Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
    LN

  • I have just downloader Maverickto my iMa. Afterdowloading an update I cannot use my Apple ID as the system is automatically inserting a long defunct ID and will not let me alter it. Is there any help available.

    Hi all. I have just downloaded Mverick on to my computer. I also then installed a couple of updates.
    I then tried to open iPhoto to be told that I could not open the version on my machine. I then went back to the Apple updates and found one updating I photo.
    So I click update and am looking at a box with an apple ID I havent used for three years and there is no way I was able to change it. Strangley when logging on to this support community site  I was able to enter my current username and password thus enabling me to ask for advice. I am not a great compter expert and have somewhat defective eyesight which accounts for the mistype in community name.
    Any advice gratefully received.
    Appleodiot  (aka Appleidiot)

    Hi Apple ...(you are not),
    Welcome to the Support Communities!
    There are a couple of places where the Apple ID is used, so the first thing I would suggest is to go to the appleid.apple.com website and make sure everything is up to date there.   Then, sign out of your iTunes Store Account and sign back in with the correct Apple ID and password.   Finally, look at the settings for your Computer Administrator account and make sure that is correct as well.   I'm including a few articles for you that explain this information in more detail.
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/HT5621?viewlocale=en_US
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    This is the information on how to confirm or change your User Admin account for the computer itself.
    OS X Mavericks: If you forget your login password
    http://support.apple.com/kb/PH14120?viewlocale=en_US
    I hope this information helps ...
    - Judy

  • How do I get an app to show up after I have mistakenly deleted it during the process of the app updating. The App Store says that it is purchased but it will not open when I push open

    Help!

    Does it show on your device's taskbar (double-click the home button) ? If it does then try closing it from there (swipe/drag it up and off the top of the screen).
    If it still doesn't open, or if you can't find it on the taskbar, then have you tried a soft-reset to see if you can open or download it after the device has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I purchased several jigsaw puzzles from the app store, played with them for a few months, did not finish all of them.  They have disappeared from the site.  I have emailed Dayana networks Ltd. about the Jigsaw Pro Puzzle.  No response.  Any suggestions

    How to contact non responsive Dayana Networks LTD. Purveyors of HD Jigsaw Pro Puzzle by Bej Bej apps?

    -> https://itunes.apple.com/us/artist/dayana-networks-ltd./id403434357
    -> Jigsaw Pro Puzzle

  • Iphoto will not open, black screen comes up and will not let me rebuild. what do i do to fix this problem?

    this is the message that comes up when i try to rebuild it or do anything to it as far as opening iphoto:
    your photo library is either in use by another application or has become unreadable
    … shut down and restart your computer then open iPhoto again. if that  problem persist. try rebuilding your photo library. to do this, quit iPhoto and then reopen it while keeping the option and command keys pressed. you  can also try restoring your photo library from a back up.

    Remember to hold both the alt and command keys while launching to get the rebuild menu.
    If that fails then your options are
    Restore from your back up
    or
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 

  • When I try to use photomerg, error 19 comes up and will not let me do it. Help!

    Im not sure what to do, I can not do any photomerging anymore.

    Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
    To help others help you, please read through this article and provide any additional relevant details.

  • When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have the latest Quicktime so I don't know what's wrong

    When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do

    Click on your preference and check the Parental tab for possible restrictions.  Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.

  • Ok, I have changed the names of my iPads to each be different- but no matter what I do, the Apple ID comes up the old email address on the old iPad and will not let me update Apps, purchase , etc,

    I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
    How do I change the email in the old iPad to match the new iPad????
    The Old email is on my manage my account page as a verified ALTERNATE email.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
    If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it.

  • What does this message mean? "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired"

    What does this message mean? "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired"  I get this when I try to repair permissions in disk utility.

    It's an innocuous error you can ignore. It was introduced with previous updates for ARD and/or Java before Lion. These are messages, not errors. They will cause no harm, and they will be repeated each time you repair permissions.

  • My iphone was stolen and my mother gave me her 3GS, however she never updated the soft ware. It is on 3.13 and will not update to IOS 5.  Help!

    My iphone was stolen and my mother gave me her 3GS, however she never updated the soft ware. It is on 3.13 and will not update to IOS 5.  Help!

    How about the issues with 3.1.3 on the 3GS?
    3.1.3 battery problem
    OS 3.1.3 battery issues
    3.1.3 upgrade - shortened battery life?
    Battery life cut after 3.1.3 update on iPhone 3G
    3.1.3 Firmware is a battery killer - how do I back out this upgrade?
    Some users have problems with any release. iOS 5 is no different, not better, not worse.

Maybe you are looking for