When PBS app got updated I no longer can watch it, it crashes. any help avail, I unloaded and reloaded still no diff. please help.

I can't use the new app for PBS it comes up And then crashes when I pick whatever program. I unloaded the program and then reloaded. I got this I pad in dec 2010. Any ideas?

Moving this discussion to the Scanning & OCR forum.

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My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

Press the escape (esc) key to exit full-screen mode.

TS1702 I have lost a precious ringtone! When I sync my iphone it says it can not be found. Any help on this???

When I plug into I-tunes to sync, it says some of my items I have used in the past can not be found.
I have lost a precious ringtone & wondered if it was possible to retreive it.
Any help out there???
d

Where did you get the ringtone from? Can you see it in itunes on your computer in the library under tones?

HT201303 I have been asked to update payment information, when that information was updated it says the card has been denied? i entered the information twice and it still says denied?

I have been asked to update my billing information on my account, when I update the account the info that comes back is that the card is denied? i have enterd it three times, and I know that the card is good and not expired. can anyone give me any advice?

How were you asked to update this information? Was it in an email? - if so you need to check whether it's genuine by looking at the sending address and the long header, and the URL of any link in it. If you are not absolutely sure it's from Apple you need to stop the card.
If you were actually on the iTunes Store having gone there directly then the request would be genuine, so no worries there, but you will need to contact Support. Go to https://getsupport.apple.com ; click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

I have a update waiting and the box that says software update trys to connect to the update server but it can't do you have any help for me cause its saying i need this update real bad

firefox says i have a update waiting but i try to install it and the software update box pops up and says (connecting to the update server) but thats as far as it goes can you please help me solve this issure

Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
XP:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
You do not need to create a new profile, that is not necessary for this issue
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Applied an update to an app that records blood pressure. Am unable to retr ieve previously stored info. When following directions in update I cannot "add" data to import because message states data are stored elsewhere and I cannot find where. Help?

Applied an update to an app that records blood pressure. Am unable to retrieve previously stored info. When following directions in update, I cannot "add" data to import because message states data are stored elsewhere, and I cannot find where. Help?

You'll have to contact the app developer for help with this.

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.

When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.

Are you positive you're using the exact Apple ID to update these apps that was used to originally ontain them? You can verify such by right-clicking one the apps, in your iTunes library, & selecting "Get Info". This will show you the Apple ID used to originally obtain the app...does it match on your phone?

HT204022 When i delete photos from photo stream in iphoto .. The pictures are still there on my iphone's photo stream. They are both connected to the same i cloud account.. And i cannot update to ios 5.1 on iphone.. Any help ??

When i delete photos from photo stream in iphoto .. The pictures are still there on my iphone's photo stream. They are both connected to the same i cloud account.. And i cannot update to ios 5.1 on iphone.. Any help ??

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up!

After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

Dansyacht wrote:
If the previous Safari suggestion doesn't work try the following:
In Finder, go to Macintosh HD/Library/Internet Plug-ins and move AdobePDFViewerNPAPI.plugin to the Disabled Plug-ins Folder. Restart Safari. If this works you may just want to delete that FUBAR plug-in.
Thanks. This was the solution for me.
Message was edited by: tvdowntown

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

TS2634 when using apps or running safari my iphone 4 glitches then tries to reboot,done a full restore but problems still persist

when using apps or running safari my iphone glitches then takes an age to reboot,done a full restore but still getting same problems any ideas

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you have tried all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
See if there is anything here first to help with your issue...
Troubleshooting applications purchased from the App Store

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now.

When PBS app got updated I no longer can watch it, it crashes. any help avail, I unloaded and reloaded still no diff. please help.

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