When popup windows open in Encore I am unable to select within that window
Encore 5.5, for instance. . . .I got to file, dynamic link, import sequence and a pop up window comes up. I am unable to select anything within that popup window to tell encore where to find the files I need. This is the case with ANY popup window when working within encore.
HELP!!
No idea in terms of Encore as such. No problems in other programs?
Try another mouse? In another USB port if USB?
I can confirm that in the new project window, for example, you cannot tab or arrow between fields. If your mouse can't select, you're stuck. Same for dynamic link.
Did you use the cleaner tool when uninstalling?
I am not sure if reinstalling Encore necessarily recreates the preferences file. I would try this in any event. "Hold down the Ctrl and Shift keys while choosing Start > Programs > Adobe Encore <version number>. Release the keys after several seconds. The application will not start at this point, but the preferences file will be deleted." The more complete instructions are here at #12:
Troubleshoot damaged projects in Encore on Windows
None of that will matter, of course, if it is a mouse/mouse driver issue.
Just FYI, there are keyboard shortcuts in Encore, but the list is not accessed from within Encore. Go here:
Encore Help | Using keyboard shortcuts
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