When posting, please post a new topic if you don't have an answer!

Occasionally you may be tempted to add your voice to a chorus of complaints. Unfortunately, if what you are here for is to get assistance for a problem which you can't find an answer for, trailing an existing thread with a second complaint, is usually considered bad form. It has been given the nickname of "threadjacking." Instead, when you don't have an answer, and are seeking an answer, start a new topic by clicking on the Discussions header links of the board below the big bold text "Apple Discussions" to locate the board most appropriate for your question. Once you have found the board appropriate for your question, above the posts on the upper left should be a "Post a New Topic" link. Use that link to create your own topic. If that link is not there, you have probably already entered another thread, and if that is the case, use the link Batch to Topic List link to return to where you can Post a New Topic.
Here are the advantages to not threadjacking:
1. You will get a much wider audience of possible experts to help you out.
2. The original poster of the thread will not get advice that does not pertain to their situation, and you won't get advice that doesn't pertain to your situation. You wouldn't want either you or the other person to get the wrong advice and try something which could make them get more in a hole.
3. The experienced users with this situation won't get confused who they are offering advice to and give the wrong advice to the wrong person.
Thank you!

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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How do you get your tunes and voice recordings from your iPod Touch into iTunes on a new computer if you don't have Mobile Me?

How do you get your tunes and voice recordings from your iPod Touch into iTunes on a new computer if you don't have Mobile Me?
iTunes on tmy new computer shows none of my data and I fear if I sync my iPod with the computer all will be deleted on the iPod.
I still have everything in iTunes on the old computer.

Just move your iTunes library to you new computer. You can transfer iTunes purchases to you new computer from your iPod by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT1848Make sure you also move the backup. You an find where the the backup is located here:
iPhone and iPod touch: About backups
You can move other items by:
Best iPod to PC
After you move you stuff to the new computer, restore the iPod from backup.

PST file import from USB Stick - Win 7 to new Laptop message "You don't have permission to open this file"

Please help!!! I am simply trying to import a 6.5GB .pst file from my pen-drive back to my new Laptop. I have tried everything, importing via Outlook, Admin profile, unlocking access in file properties but to no avail.
Anyone got any ideas? I'm using Win 7 Office 2007.

Hi,
Try taking the ownership of the file.
BTW, this is forum for Exchange Server. You can also post the question to Windows Client forum:
http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro%2Cw8itpro%2Cwindowsvistaitpro%2Cwindowsxpitpro%2Cwindowsintune
Thanks,
Simon Wu
TechNet Community Support

How do I get the history and bookmarks to be functional when my Mac responds with "You don't have permission to rename the item "places.sqlite" as recommended in Solution 2, Part 2 - Create the database"?

Since installing Firefox 4 on my MacBook OS X version 10.6.7 I've been unable to activate my Bookmarks or history. When logging on Firefox I get an error message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application." When I follow the direction as stated in "The bookmarks and history system will not be functional, Solution 1: Restart your computer," it doesn't help. When I attempt Solution 2: My computer generates, ""You don’t have permission to rename the item “places.sqlite”

Start at http://www.mozilla.com and download the latest
version. '''At the completion of the download don't let the setup start Firefox for you, when the setup ends, start Firefox in your normal manner this way you will be less likely to create a new profile.'''
The extra startup pages are temporary -- read them. The next time
Firefox comes up you should be back to starting with your normal home page.
'''Note: Firefox must be down once the install starts. '''
Close Firefox with File>Exit. Then make sure Firefox is not running --
On Windows: check the "Processes" tab in the Windows Task Manager.
'''On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit'''
Permission errors on Mac:
'''If you were getting permission errors on a Mac, download the latest
Firefox version, then uninstall and reinstall Firefox. Do not remove
your profile directories and files as they contain your settings,
bookmarks, history, extensions, passwords, and cookies.'''
in any case once you are on 4.0 you might want to take a look at "(fx4)"
* Fx4: Firefox 4.0 Problems and Orientation (#fx4) <br>http://dmcritchie.mvps.org/firefox/firefox-problems#fx4

I get this message on my Facebook news feed when someone posts a YouTube video. Don't know why. It's worked fine for years. I am using Safari on my iPad. If I use the Facebook app it works fine. Any thoughts. Thanks, Access Denied You don't have

I get this message on my Facebook news feed when someone posts a YouTube video. Don't know why. It's worked fine for years. I am using Safari on my iPad. If I use the Facebook app it works fine. Any thoughts.
Thanks,
Walid
Access Denied
You don't have permission to access "http://fbexternal-a.akamaihd.net/embed/?" on this server.
Reference #18.3555facd.1362007289.6945153f

Same thing on mine, it just started happening last weekend.

I backed up my old core 2 duo imac and and was trying to transfer files to my new 2011 imac and when i go to oppen a folder from what i transferred it says "The folder "Music" can't be opened because you don't have permission to see its contents."?

I backed up my old core 2 duo imac and and was trying to transfer files to my new 2011 imac and when i go to oppen a folder from what i transferred it says "The folder “Music” can’t be opened because you don’t have permission to see its contents". Why cant i access the files from my old mac? I tried the time machine and that isnt working either. I have files that I need to use on my new mac, all my old programs and such. I thought they said it was easy to get your files from one mac to another. Please help.

Your account names are probably different on the two Macs. If you know the UNIX command line, open a terminal window and run:
$ id
You should see a line that starts with something like this:
uid=501(your_user_id_here)
now check the owner of the folder you copied over:
$ ls -ld Music
drwx------+ 8 some_user_id_here staff 272 May 14 16:08 Music
Do the IDs match? If not, you could change the ownership. Say your id is "johnsmith"
$ chown -R johnsmith Music
Now try and access it with iTunes.

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR

Moving a library to a new computer when you don't have the old computer

Hi,
I want to set up my ipod library on a new computer but I don't have the old one. Is this possible?
I used my work computer to set up my ipod mini and have since changed jobs. I only have the ipod and want to associate my new work computer with the library that exists on the ipod mini.
I can't seem to find any information that deals with this situation. Any ideas/help?
thanks!
Mini Windows XP

If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only

Please i try to create a new account put i don't have visa how i can create?

please i try to create a new account put i don't have visa how i can create ?

Creating an iTunes Store account without credit card - Support - Apple

When I try to load a newer version of firefox I get the error message "you don't have sufficient permissions to load firefox" from firefox. How do I get them?

have firefox 3.0.10 on my Mac with OS X .5.6 I can download the latest version of firefox, 7.0.1 dmg. I can open that and get a drive on the desktop. I am the only user and system administrator. How can I not have sufficient privileges? but when I drag the firefox program to the applications folder I always get this message from the firefox program. "you don't have sufficient privileges to open firefox" What is going wrong to prevent me from updating my firefox?

See:
*Firefox/Tools > Options > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel#General_tab
*http://kb.mozillazine.org/accessibility.blockautorefresh
*http://kb.mozillazine.org/Accessibility_features_of_Firefox

Can't save multiple folders to external drive. Get: "The operation can't be completed because you don't have permission to access some of the items." when dragging large folders to mac os extended journalled external drive from OS 10.6.8

Hi
I am feeling VERY desperate!
After losing an external drive [dont ask....] -   I got another one : 2TB WD formatted properly [ OS extended journalled for mac ] ready for action to move my thousands of files and images and ppts in hundreds of folders across from the laptop to this drive because I travel a bit with the laptop and this is too risky not to back up at home.
But this message came up after starting on moving folders across [** and not straight away, sometimes after moving a folder when 4 of 6 gb of files across then the message comes up = very frustrating]:
"The operation can’t be completed because you don't have permission to access some of the items."
I am dragging mixed sometimes large complex folders to this os extended journalled external drive from my mac book pro OS 10.6.8 - it would take decades to move items one by one or even folder by folder and really confusing.
I have dragged-copied various small folders and files across successfully, but it is only working 50:50 and I can't leave machine with the idea of things copying eg: overnight - it just won't work....
I have been browsing google and find some people describing in CODE how they overcome this 'message'   .... but I [and I guess some other viewers of this in future & also in desperation] would need instructions for beginners.... to try this type of thing. I don't know any code.
How can this be happening - I feel ANGRY at APPLE !!!! for not posting easy fix instructions yet re; this, or better still updating software so it doesn't happen [ that I can find at least !!! ] .   There seem to be hundreds of people stuck with this stupid message and inability to back up their projects etc.
Can anyone help ?
Many thanks
Julie
15 August 2011

hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ?   =   under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie

For four days I have been unable to open a lot of documents. When I try I get a message "The document "name" could not be opened. You don't have permission. This has happened to an important letter which I corrected four times. My Mac has altered the name

This problem began when I typed in an address http www etc., making one mistake in the address. I corrected it and then tried to copy the address because it was long (I wanted to be able to acces it another time), and that's when the trouble starrted. I just copt documents to get a new one because it's quicker, but it is unorthodox, I know. Since then whenever I copy a document i cannot open it, and it often puts a gobledegook ending to the document name. I've started emailing texts to myself so as to keep them, but I MUST be able to use documents normally. I hava a MacBook Pro, using OS Mountain Lion 10.8.5. I don't like it. It's fairly new, and has messed up my system of documents : the size is alll wrong and the tabulations are worse than ever. I use text edit because I wanted to use Macdictate because I am handicapped (arthritis and firbomyalgia) but I have never been able to get it to work. Since I changed OS I cannot use Text edit properly any more. Please help me. I think it must be a bug that came through when I was putting this address in four days ago. I went to the site once I'd corrected the address and it was perfectly normal. I shall ring them today and ask them if this has happened to anyone else. I live in France. Thank you for your advice. Because I am handicapped and I do not dirve, it is very difficult to get to a Mac store. I deleted Mac cloud documents because I don't want to use it and I thought it might solve the problem, but it didn"t.

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

I am trying to reorganise my apps on my iphone via the new itunes software, you don't seem to be able to move one app at a time to a different screen, just move the screens around, what am I doing wrong

I am trying to reorganise my apps on my iphone via the new itunes software, you don't seem to be able to move one app at a time to a different screen, just move the screens around, what am I doing wrong

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

When I get on to on to Itunes it says "You don't have enough access privileges for this operation" and I can't buy music either. How do I fix this?

when I go into my Itunes now it tells me that " You don't have enough access privileges for this eperation" which is causing me other issues with buying my music too. " Could't download purchase........" something like media file and stuff. Does anyone have a solution to this problem. This is my mom's old macbook pro and have never had a problem before. Just down loaded the new updated Itunes today but that didn't help anything. Please help. Thank you

Hey veo1,
I found the following information about that error message:
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
Look here for help in correcting the permissions on folders:
OS X:
Troubleshooting permissions issues in OS X
http://support.apple.com/kb/HT2963
Sincerely,
Delgadoh

Firefox tells me it can harm my computer and when I accept it it says that maybe I don't have permissions to access it. It all started when I accidentaly installed "Babylon" search engine tool bar, when I removed it, the system started blocking Firefox

I accidentally installed the Babylone search engine tool bar while dowloading a program and when I realized that Firefox had been substituded I tried to get back and even ran a restore for the system. Since then, everytime I try to reisnstall Firefox, there is a message that says that Firefox can harm my system and when I ignore it, it says that maybe I don't have permits or licenses for it. I am frustrates as even the menu bar from my alternative search engine, Google Chrome, has disappeared.
Please write back and tell me what to do

You may also need to create a new profile in case more files were damaged by closing down Firefox that way.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

When posting, please post a new topic if you don't have an answer!

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