When priniting jewel case inserts, my song order is reversed. The numbering is correct, but the song titles are incorrect. This only happens on jewel case inserts. Any insight would be greatly appreciated.

Hi,
I have exactly, exactly!! thesame annoying problem you have or had. I don't know what to do and i am reallyfrustrated with the dumb limited inside the box solutions offered to me. It'slike if you have a problem with your ipod or iphone you can either restore it,uninstall/reinstall itunes and thats pretty much it. I am sorry but that isjust f***** up.
anyway, regardless to all that,i was wondering if you had any success in solving this problem (something otherthan using a different computer which oddly enough seemed to work for somereason..?? why???, weird) since April.
I am on the edge of givingup.
thank you in advance.

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I can't play videos (you tube for example) except in full screen mode. The audio works in either, but the video doesn't load or run in the normal you tube web site.
Any help would be greatly appreciated.
Thanks
Also, the error console shows all sorts of different errors. Though, alot of error parsing values.

Do you have any Mail plug-ins? In particular, do you
have any plug-ins installed on one computer but not
the other? In the Finder, go to each of the following
folders (if they exist). What do you see there?
/Library/InputManagers/
Not Found
/Library/Mail/Bundles/
Not Found
~/Library/InputManagers/
Smart Crash Reports Folder / Smart CrashReports.bundle
~/Library/Mail/Bundles/
MailRecent.mailbundle
> I have a number of Mail Rules in
place which place messages
of certain topics in specific Smart
Mailboxes
This doesn’t make sense to me. You cannot tell a rule
to move messages to a smart mailbox, only to a normal
mailbox. Each smart mailbox has its own set of
conditions that messages must satisfy in order for
them to appear there.
OK. I misstated this. I have a number of Smart Mailboxes with their specific rules in which to route certain topics to specify mailboxes. I am trying to not have to create each Smart Mailbox on each computer.
The problem is that when I am on the road I add contacts, bookmarks, keychain items, contacts into my laptop and vice versa when home. I would just like to have those Sync on both computers. Seems like it should be easy, but it hasn't been.
I really don't think I have anything "non-standard." A few Smart Mailboxes, a couple of signatures, thats pretty much it.
Note: For those not
familiarized with the ~/ notation, it refers
to the user’s home folder. You can easily locate any
of the folders referred to in this post by copying
the folder path here, doing Go > Go to Folder
in the Finder, and pasting the folder path
there.

TS4079 I use the mic symbol on the iPad to get my lectures typed as I read them off, the iPads not typing what i say anymore so I'm not sure whats going on. Ay help would be greatly appreciated.

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Try turning Siri off and on again. Siri must be enabled for Dictation to be enabled. Settings>General>Siri>off. Give it a minute or so and them turn Siri on again.

Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

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You will need to find a forum for MS Word since that is the software that you are trying to manipulate in this. If you think the processing/creation of the PDF plays a role then you should ask in the forum for the software that you are using to create the PDF.
This forum is for issue regarding downloading and installing Adobe trial products, so in any circumstance, your issue does not fit in this forum.

HT201272 How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly apprecia

How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.

The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2

Ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks

ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks

are you signed in? do you have an account setup with itunes store?
did you authorize the computer?

Computer is very slow, doesn't follow through on commands, and dies quickly. Any diagnoses would be greatly appreciated!

I've had a used MacBook Pro for the last two years. In the past 6 months it has taken a turn for the worst: slow, doesn't follow trough on commands, quits applications, dies very quickly, and safari has gone to ****. Safari feels like dial -up at this point: it loads very slowly if at all, can't handle multiple tasks, and requires constant reloading. I have moved a lot of my documents, all photos, some music, and whatever else I could put into an external hard drive and it hasn't changed anything . My desktop is clear and I never have more than 4 apps going at a time- honestly doesn't make a difference how many are open but I don't want to over work the poor thing. I have also tried checking the utility disk/drive thing, and "cleaned" my hard drive. What is the problem? Am I due for an upgrade or is my laptop on its last legs ? I have the 2nd to latest software on my computer. Any answer would be greatly Appreciated !

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
While investigating the problem, you may have started the computer in "safe" mode. If possible, these steps should be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. If you can only boot in safe mode, you can still use this procedure, but not all of it will work. Be sure to mention that in your reply, if you haven't already done so.
Below are instructions to enter UNIX shell commands. The commands are safe and do nothing but produce human-readable output, but they must be entered exactly as given in order to work. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. I am not asking you to trust me. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; { o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; o=$(crontab -l); PR "User cron tasks"; o=$(cat /e*/lau*); PR "Global launchd configuration"; o=$(cat ~/.lau*); PR "Per-user launchd configuration"; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); [[ $o -eq 0 ]] || printf "\nRestricted user files: %s\n" $o; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist"); ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; for d in {,/}L*/{La,Priv,Sta}* L*/Fonts; do o=$(ls -A "$d"); PR "$d"; done; } 2>&- | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You can then quit Terminal.
To prevent confusion, I'll repeat: When you type your password in the Terminal window, you won't see what you're typing.
Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.
Important: If any personal information, such as your name or email address, appears in the output of these commands, anonymize it before posting. Usually that won't be necessary.
Remember, Steps 1 and 2 are all copy-and-paste — type only your password. Also remember to post the output.

I have GarageBand for iPad 2 and noticed that there are far fewer loops for iPad than for apple laptops. Is there a library available of apple loops? I haven't been able to find any if there are. Any help would be greatly appreciated.

I have GarageBand for iPad 2 and noticed that there are far fewer loops for iPad than for apple laptops. Is there a library available of apple loops? I haven't been able to find any if there are. Any help would be greatly appreciated.

Update: An Apple rep called me today to update the status of my return. I was told that the replacements for the BLACK iPad 2's was still another 3 weeks out (at least) so they offered me a brand new WHITE 16GB iPad 2. I could have that or continue waiting. I opted to go ahead and accept the offer of a new white one. Worst case scenario if I don't like the white one I have buddy that just bought a 16GB black one that he would be willing to swap it.

I recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

i recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

That's possible if he didn't connect to a WiFi hotspot after taking them. I don't think the "Personal" Photo Stream uploads over Cellular, unless they changed it since the last time I used it.
If that's the case, then the photos likely didn't upload to Photo Stream and are stuck on the phone.
And you're not going to be able to get them back, either.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

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How do I view what slide I'm on out of how many I have total in keynote? I know on powerpoint it's at the bottom right of the window but I can't find it on keynote nor can I find the option to make it appear. Any help would be greatly appreciated.

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Your steps so far are OK but you may want to try:
1 Trash your user library Caches folder (House Icon with short name in Finder window (hard drive window)GOTO:House icon > Library folder > caches folder
2 Trash the com.apple.Safari.plist file in User library > preferences folder > Safari.plist as well as removing the library Safari folder its self.
3 you can selectivly re-install Safari 2.0 from your OS Tiger Install disk 1, (see Knowledge base article 301229 for how to just select the Safari Application) without doing a complete system Archive and Install.
4. Create a new Test user account on the system and test how Safari responds in the Test user, see if its a user related issue and not system issue.
5. Still no Safari response? have to do an Archive and install (not preserving user and network settings)article 107120
PS. Issue may be related to actual internet connection connectivity, power cycle cable modem and router or airport if using one as well as the computer(keep unplugged for 3-5 min) and plug the cable modem in and then the router/airport then power on the computer. Do the Airport Admin utiliy (applications, utilities on HD_1)update.
- do a hard reset of airport knowledge base article 108044(Express base) and 107451 (Extreme base)
- Check with internet provider for connection issues "cannot find server" ect.

Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
Thats all Folks!!

HT204291 My apple tv is not airplaying to any of my devices - the airplay icon is completely gone! I've reset apple tv, checked home sharing is on, checked my wifi connection is active but still no luck? any suggestions would be greatly appreciated:)

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What IOS and OS are you using Elissa. I think from your post it used to work but has dropped off, is that correct or has it never worked? If it did wotk has anything changed? Check your wifi use with sopmething like istumbler to see if it is being used by neighbours etc?

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Welcome to Apple Support Communities
If your iMac is only 9 months old, it probably comes with OS X Mountain Lion, and it includes AirPrint, so you do not need to purchase anything else apart from the printer (which is compatible with AirPrint).
Once you have purchased the printer, you need to follow the steps of the manufacturer. To add the printer to OS X, see > http://support.apple.com/kb/HT4670

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Hello kmcnern3,
Thank you for providing the details of the calendar issue you are experiencing with your iMac and iPhone. I recommend following the steps in the section titled "Troubleshooting on OS X" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.

When priniting jewel case inserts, my song order is reversed. The numbering is correct, but the song titles are incorrect. This only happens on jewel case inserts. Any insight would be greatly appreciated.

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