When printing a PDF to PDF to make it non editable, it doesn't convert all the pages.

I have a user who routinely prints PDF's to PDF to make make the document non-editable. The issue is, when we print documents to PDF it will start "converting" the pages and about 5 seconds later a notification comes up saying that it's done. The document then comes up but only a couple of pages are converted.
The PDF's are typically large and usually contain a mix of landscape pages with stamps and comments. Would flattening the document serve the same purpose as printing a PDF to PDF?
Thank you

Thank you for your response. So I navigated to Advanced > Print Production and I see Flattener Preview. When I click on it I get a menu, I select all pages, hit "Ok", it then tells me that it cant be revearsed, I hit "Ok" and nothing happens. Document stays open, no message that it's complete, nothing. Is that how you flatten a document?
Thanks again.

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