When printing from Illustrator the document prints Black instead of Blue

Computer is Windows 7 x64 running adobe CS6.  The printer is a HP laserjet 3800dn the driver for the printer is PCL5 but it does the same thing printing with the Postscript driver.  We have a navy blue color that prints out black for some reason. In the print options right before releasing the job we changed the use Illustrator colors to use Post script colors and it still does the same thing....Prints black where blue is supposed to go on the document.  Doesn't matter if it is a .jpeg or plain text.  Sending the job to a different printer works which is a Xerox workcentre.

Well, I thought perhaps I skipped over where you said yellow printed but blue didn't...all I see is blue prints as black. And from your screen shot, it was that grayscale checkbox I was thinking of might have been set.
Do you have another of these HP printers available? If so, does it print correctly?
Have you made sure there isn't a corrupt driver and or updated drivers on your system? Can another computer print to this printer correctly?
Seems that if the Xerox prints it fine, then it isn't Illy.
Mike

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