When printing, it won't let me choose properties to do black and white

I switched to the new firefox 4.0 and now when I try to print something I hit properties and black and white option and a box comes up that it can't do this.

Press command-option-esc keys and force quit Safari. If all else fails press the power button down until the Mac shuts down.

Similar Messages

When i try to print in black and white, my picture is flooded with blue ink

hi! I made sure all the printing settings were correct. I did a clean of the heads and made sure the inks were all full. I set the printer to print six by four inches and used hp advanced photo paper. I set the print to grey scale, as there is no settings for black and white.
when the picture came through, it started grey scale and further down the picture was flooded with blue ink. I have a all in one printer fax C309 series. can anyone help me please?
This question was solved.
View Solution.

This seems like the printhead may have a problem. Lets go to printing preferences for the printer(these may already be set this way if so let us know). In this window on the left column of printing shortcuts lets choose Fast/Economical and set Print in Grayscale on the right to "Black ink only". If your setting was set to high quality try printing again. If you were already set to "Black ink only" under the Grayscale option the printer may require servicing.
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

When i print from the web pictures are black and white not color

Having trouble with printing from web the pictures are not color on;y black and white. Ink levels are fine and I have run cleaning and aligning tools. What other solutions am I missing?

I have tried 100%, AutoZoom, Page width,page fit and actual size and they are all the same size. About 2/3s the size it should be. My printer is set correctly
and I also reset the printer in msconfig as suggested by another helper. It changed to default and this has not helped. Do I need to reset the msconfig file back to user?

Black and white pdf prints pink

I found an old black and white family photo online, downloaded and saved it as a pdf. But when I try to print it, it's is no longer black and white, but has a decided pinkish cast. This also happened with one letter from the same site. I have a mac flat panel, running OS 10.4.11, and an HP 5610 all in one printer. Is there any way to get this to print in B&W?
Also, when I tried to email the photo the way I've done previously -- go to print, then to pdf drop down menu and chose Mail PDF, I'm told its not supported. Same answer if I try Preview. I had to start an new email and add photo as an attachment. No biggie, but the way I had been doing it was easier.
Oh, and the last tine I used Adobe, I was alerted to an update, which I did install. Was this my first mistake?

Thanks. But just to be clear, the file as it sits on my desktop, is
black and white. The color, which reminds me of an photo that was
overexposed, only appears upon printing it. In fact, when I attach it
to an email, I again see the black and white photo. No color.
I will though try your suggestion.
Thanks,
Ken

Trouble printing black and white

Friends,
I'm trying to print black and white on an imac i7, snow leopard, hp premium plus all in one (309g) printer. The prints have a slight purple cast. It is highly noticeable when the prints are placed next to older black and whites printed with an HP 8450. I print out of Aperture normally, but I'm having the same problem printing from preview. I use hp paper and inks, and the hp printer profiles.
Any ideas?
Thanks!
Steve

On 28 Apr 2010 Steve wrote:
Odd solution
Posted: Apr 28, 2010 7:56 PM
I used all current profiles for the printer. However, I just tried something different:
I turned off colorsync and let the printer manage the colors. I got a MUCH BETTER
black and white rendition. Who woulda thunk it -- all this effort to manage colors,
and the printer does a better job than we do. Go figger.
Thanks for your help.
Steve
You have the right idea, at least in some respects. The trouble with Apple's color managements system and pretty much all graphics programs these days is that those who coded them haven't got a foggy idea about black and white nor even grayscale. For instance the color filter for "black and white" is not true black and white, it is RGB gray; in other words it is using three colors to produce gray (or black) and that is just not the same. RGB gray images are still 24-bit images whereas true grayscale is 8-bit and true black and white is 1-bit. True black and white images can be very high resolution yet be very small files because of the phenomenal compression that's possible. Only those of use who actually work(ed) with black and white film and black & white ink on presses truly understand black and white color. Which is unfortunate because RGB gray is so poor and the files are just HUGE!
I've encountered the same problem, and am trying to solve it also. Perhaps I can find a profile for true black and white. Or create one? For instance, as I mentioned above, Preview has a filter for black and white, (but only to save a pdf file) and if you then save the pdf file as a TIF via that black & white filter and then load the resulting image into a program that's actually capable of black and white, you will find that the file it created is actually RGB gray (24-bit) - it LOOKS gray but it's not. Whereas if you load a true black and white image into Preview (Preview unfortunately has no means of creating true black and white, nor even to convert back to color) then you will discover that now you have the option to save as 1-bit or 8-bit gray (1-bit being true black and white with no shades of gray and 8-bit being grayscale with 256 shades of gray i.e. 0 to 255).
So while PAHU writes...
Black and white printing of photos (aka grayscale printing) uses other colours,
not just black, to make grays. If you can see a purple cast, this could be a result
of the magenta not printing in the correct spot or being too prominent in the print.
...that is correct insofar as what printers/programs typically are doing with the given color profiles, but it is not correct. Grayscale should NOT use other colors; grayscale should use only black (which is also more economical). By turning off colorsync you likely enabled the printer's color management system to take over and print true grayscale (black ink only).
So I don't yet have a solution, but I do agree that you've touched on a glaring deficiency in Mac OS color management and probably a great many graphic programs today, and likely the same goes for many printers.

Lexmark C54x - True Black and White Printing

As shipped this 1200dpi color laser printer - C543dn works with Leopard over a network (yes!).
There is only one thing I wanted to do that was not obvious - how to force black and white even when printing originally color images, and make sure only the black toner is used. A lot of websites use color, of course, and you may not want to pay for that either in time or toner!! As you probably all know the quartz filter option has been removed in Leopard, so unlike "another OS" you don't have a simple printer-independent "print mode" setting to set to black and white.
After a lot of looking around for a manual which details the printer driver options (there isn't one - confirmed by Lexmark support) this is what I have puzzled out. BTW - There is an alternative approach that involves saving to pdf, and then using preview to resave the pdf with the quartz filter applied - but this is simpler if all you want to do is print.
Basic stuff - Printer Independent
You have to do the set up within "Print..." within in an application (like Firefox or Safari). When you select a Printer in the print dialog you can also use a Preset - it appears in the field under the printer name in the print dialog. To set up the profile the way we want it, first use the "downarrow" to the right of the printer name to access the extra print dialog options.
Now you need to get the Mac to turn everything color in the output to gray - you do this by finding the "Color Matching" option -- its in a pull-down list (half-way down the expanded dialog, in some applications that list starts with the app name (like "Mail"), sometimes its in a list that starts with "Copies and Pages" - each application chooses how this page looks, adding to the confusion). Inside that option, you select "ColorSync" radio button and find the "Generic Gray Profile" in the pulldown. This is the replacement for the quartz filter. But that doesn't mean the printer will only use Black toner... that would be too easy!
Printer Dependent bit - in this case Lexmark C543.
Now move to the "Printer Features" options (also in the list that has "Color Matching") and a new sub-list pulldown will appear - for the Lexmark it has "Quality 1" as the first option.
- In this sublist select "Quality 1" - set the Resolution field to 1200 dpi.
- Then select "Color" (still in the sublist) and set the Color Correction field to "Manual".
- Finally go to the "Manual Color" in the sublist and set all 3 of the RGB fields (Image, Text and Graphics) to "Display - True Black".
After doing all those settings, go to the Preset field pulldown (the one under the printer name at the top) and select Save As... Give it a nice name (Black and White, perhaps?). This way you can recall this preset and all the settings easily. For color you can just go back to the Standard preset.
Now you can print your monochrome masterpiece.
This way I definitely got black and white (grayscale output). Verifying that only black toner was used is not a slam-dunk but it looks like it was. Anyone who has better info on the printer driver and the correct settings (maybe this was overkill even?) please feel free to correct/enhance.
Hope this helps someone else.

I really like the printer. It is fast, and it was a breeze setting it up as a network printer. Built in duplex is also very cool.
The only drawback is that it uses a lot of toner, which gets expensive. So far I have gone through two black cartridges printing a little over 3000 pages. According to Lexmark, one cartridge is supposed to last 2500 pages, so that doesnt seem right. The pages I have been printing haven´t been THAT full.
But maybe this applies to other brands as well? This is the only color laser printer I have owned.
Anyone else with experience on this? I have been looking for toner refills, but so far no luck..

Why does my hp 2545 only print black and white?

my hp 2545 printer only prints in black and white. i have an hp 2545 printer and I've tried countless times to print in colour.
i tried scanning and printing a coloured page, and it printed the exact coloured picture. when i tried again to print a coloured picture from my mac, it rendered a black and white/ grayscale picture. i have also tried printing from other applications s/a word, photoshop etc, it still gave me the same black and white result.
my sister tried to print the same picture on the same printer using her MacAir, and it printed a perfect coloured picture. is there a problem with my mac?
can anyone help me with this please?

I'll try. kicheekins, when you print, you should see a dialog box that has various choices, Printer, Presets, Copies and a clickable window in the middle. if you click and hold the mouse button down, you should see some options, Layout, Paper Handling, printer features and Graphics. Click on Graphics. there you should be able to choose quality and black-white/colour. Other than that,. maybe your printer needs a hard reset. or try resetting the printing system. go into preferences, then print and fax, and press the ctrl key while clicking on your printer, and choose reset printing system. as for hard resetting the printer, I forgot how to do that. go to www.hp.com and choose your printer, then go to the "Support" section and it'll tell you how to do a hard reset....
What OS are you running ? Tiger? I know it's not Yosemite or Mavericks?
Also--N.B-this forum is for Mac Pro's (the desktop computer, not portable). You have a Macbook Pro which is portable. Although they both have the words Mac and Pro in them, they are NOT the same machine. In future, please choose where you post your question
thanks
John b

How do I print a booklet with a colour cover but with black and white inside pages?

Hi there,
I need to print a large amount of booklets, which have a colour cover but are grayscale on the inside. However, I am having trouble setting up my document to successfully do this and I am unsure if it is something I can change in InDesign or if it is something I should figure out with my printer driver?
We used Page Plus for these booklets in the past and were able to do this with the same printer, so that makes me think there might be setting I could change in InDesign to achieve the same result.
It integral that the printer knows that the inside pages of the booklet are black and white, as we get charged per copy for colour printing and it is vastly increasing our printing costs.
My coworker believed that exporting the file as a PDF with the options: Colour Conversions (convert to destination - Pressure Numbers), Destination (sRGB IEC61966-2.1), and Profile Inclusion Policy (Don't Include Profiles) is making a difference. However, I don't believe is is the case.
If anyone had another suggestion that I could try, that'd be great!!

@Eugene – do you have details for "Export as Grayscale"?
I tried with the following details:
Target-Profile: Dot Gain 15%
Convert to Target Profile
Include Target Profile
If I do it this way I get:
Target Profile not included
Wrong numbers for my colors
(I tested with a self-made color wedge on the page for the percentages of Black shown below)
Seen in Acrobat Pro 10 with proof simulation "Dot Gain 15%":
100 % Black => 100 %
80 % Black => 82 %
60 % Black => 63 %
40 % Black => 43 %
20 % Black => 22 %
I could convert to "Dot Gain 15%" in Acrobat Pro's Preflight Panel, but this would show the same wrong percentages (just tested).
What I can do, however, is printing to PostScript with color separations, only color channel Black.
That would work, if I chose a Distiller setting, that will not change the color, to convert my separated PostScript file to PDF.
Seen in Acrobat Pro 10* with proof simulation "Dot Gain 15%" or any of the other available gray scale profiles.
(Acrobat Pro 11 might get this wrong due to a bug)
100 % Black => 100 %
80 % Black => 80 %
60 % Black => 60 %
40 % Black => 40 %
20 % Black => 20 %
This separated PDF (channel Black only) can now be converted with a self-made correction* in Acrobat Pro's Preflight Panel to a gray scale PDF/X-1a.
If done right * the color values stay as defined in inDesign.
Output in my case:
PDF/X-1a
OI: GrayScale profile Black ink of ISO Coated v2 300%
Tested with:
InDesign CC 2014.2
Distiller X
Acrobat Pro X
Mac OSX 10.7.5
Uwe
* There are several, convoluted steps necessary to get this (hope, I can remember them all):
Not optional:
Have a grayscale profile representing the channel Black of your intended output CMYK or generate one!
In my case the base CMYK profile was: ISO Coated v2 300%.
And I got a "Black Ink of ISO Coated v2 300%" profile for Grayscale conversions by generating this with my PhotoShop app.
Maybe optional, but helpful:
Change the color settings of Acrobat Pro X to use the color settings file you generated in PhotoShop where:
Grayscale is defined as the black channel of ISO Coated v2 300%: "Black Ink of ISO Coated v2 300%"
Mandatory, but somehow tricky:
Then on to the Preflight Panel of Acrobat Pro to generate a custom preflight profile.
None of the ordinary ones will fit exactly (at least in my Acrobat Pro X).
1. Make a duplicate of an already stored Preflight profile that converts color to Gray. Name it appropriately.
2. Include a single correction for converting to Gray Scale (at this time, or if you do something like that the first time, it's not possible to change or duplicate that single correction)
3. Save your new profile. Close the profile.
4. Open the profile again.
5. Now, suddenly it's possible to duplicate that single correction (converting to Gray Scale).
Do some changes, appropriate correction options, eg. adding "Black Ink of ISO Coated v2 300%" as OI to the PDFs you will convert.
4. Use that duplicate single correction in your new Preflight profile.
5. Save your custom preflight profile.

When starting the macbook pro, the screen was flashing black and white, then to color to color, any suggestion to fixing this problem?

When i am starting the macbook pro, the screen was flashing black and white, and then to color to color, and the whole process repeat all over again, is there any suggestion in solving this, or is there no way to solve this and i need to bring it to the apple support?
My computer Spec:
Macbook pro Version 2011

Sounds as if you're having a problem with your GPU (graphics card). Only Apple can diagnose and fix this, so the best thing would be to take your machine into your local Apple Store or an AASP.
Clinton

I was the person with the curser that was skipping backwards and typing my words backwards. Now it won't let me choose options when I'm trying to reinstall.

Okay. I was given the advice to make sure I had the latest Java. So I uninstalled all versions of Java. Reinstalled latest version of Java 6 update 23. Tried to reinstall Mozilla Firefox and got as far as the box that says: Import wizard settings and data. The curser bounces back and forth from the options microsoft internet explorer and don't import anything. It won't let me choose. It just keeps bouncing back and forth from those two options. Should I just click "next"? Thanks. DC

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

Trying to print a document from Pages, when I go to print it won't let me select the document. It is grey and I can't click it. What should I do?

Trying to print a document from Pages, when I go to print it won't let me select the document. It is grey and I can't click it. What should I do?

I'm not clear on how you're trying to print. When you select Print from the file menu in Pages the current document is already selected. Perhaps you need to show the details in the print dialog. The first screenshot is from Mountain Lion the second from an earlier OS where you click the blue down-facing triangle button (sorry, I can't remember which one).

TS1424 itunes won't let me choose the playlist that i want to upload to my iphone

itunes won't let me choose the playlist i want to download to my iphone

Why not? What happens when you try to select it?
Do you have the "manually manage content on this device" option selected?

Print to PDF - using Snow Leopard (Saving a PDF file when printing is not supported. Instead, choose

i have a PDF form that i created that is used as a custom proposal that my company sends out to potential clients. the form in its editable state is only used internally. we recently upgraded to snow leopard, but prior to the upgrade, we were able to fill the custom proposal form out using adobe reader, and, as you well know, we weren't able to save that edited document as a PDF with the custom form fields filled out. our work around using adobe reader was to print to a pdf using the adobe pdf printer in the printer dialog. with the addition of snow leopard, however, instead of choosing the adobe pdf printer, we were to choose PDF from the bottom left corner, then Save As PDF, and it would spit out an uneditable pdf that then allowed us to email it to the potential client without them being able to edit it as well as have an internal, digital copy for our records instead of having lots of paper floating around (i know this is also doable using security that disallows the client certain editing privileges, but printing to a pdf is much quicker and more efficient, and the pdf security isn't really that secure at its best).
in any case, i came across this gem of a post here on the support forums that installs another option from the PDF drop down on the bottom left of the print dialog menu that reads Save As Adobe PDF and is supposed to do exactly what i am trying to get it to do...print to a pdf file from adobe reader.
http://kb2.adobe.com/cps/509/cpsid_50981.html
once i updated to acrobat 9.2 (as the link above suggests 9.1), however, the Save As Adobe PDF does appear in the print dialog menu, but it still gives me the same error that acrobat 8 - 9 gave me while using Snow Leopard — Saving a PDF file when printing is not supported. Instead, choose File > Save — and as i've already explained, you can't save an edited pdf form in reader (as i am the only one in the office with acrobat) and still keep the fields as you've entered them in. the only work around is to print to a pdf but is apparently having some recent problems.
using acrobat, however, i know that i can save the editable pdf as a new file with the fields customized as i have left them, but it still saves it as an editable pdf and the print to a pdf option still remains the best option...that way we have digital copies internally that are uneditable that can be printed at any time or emailed to the client.
how can i do print to a pdf, based on what i've written above, using snow leopard and acrobat and reader?

A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

Saving a PDF file when printing is not supported. Instead, choose File Save.

I am using Mountain Lion (10.8.2) and I was using Adobe Reader version 9. In the past, I've always been able to print to file using the File -> Print dialogue but all of a sudden it stopped working. I read somewhere that installing the latest version of Adobe Reader (version 11) would remove the old printer, so I did so. It took me about an hour on version 11 to even find the pdf print to file option, but I am getting the same message. For what it's worth, when I try print to file from Microsoft Word, I have no problem. I have no idea why things changed all of a sudden, but does anyone have any idea how I can get this working again?

I checked with Adobe. No luck.
Allow me to clarify my problem:
I have Adobe Reader XI. I also use a Mac--imac and a MacBook Pro. My adobe was updated on 12/24. Prior to that point, I could open my print dialogue box and there was a PDF tab on the bottom left. In the drop down menu there were many choices, including but not limited to Open in PDF Preview, Print PDF, Save PDF, email PDF. If I selected one page of 30 pages from a document saved in Adobe, I could extract just that one page and save it or email it, without having to send the entire document. After the update, when I open a PDF file using ADOBE READER XI, and then open the print dialogue box, and follow those same steps, I get the message "Saving a PDF file when printing is not supported. Instead, choose File > Save." My question is why is this feature now unavailable and is there a way to fix it?
The answer I got from Adobe was that Adobe never had this function, so it must have been via my print or preview programs..which are apple. Does anyone have any thoughts?
Thank you.
https://forums.adobe.com/message/7124567

Message error: "Saving a PDF file when printing is not supported. Instead, choose File Save."

I have 2 problems creating a .ps file.
As i know, there are 2 ways of creating a Postcript file from a PDF.
The first is from the Print monitor. I go through menu File/Page Setup i give the exact dimensions from my spreaded pages and after that i go to Print and when this window opens,
i go down and left and i open the pop-up menu on"PDF" and i choose "Save PDF as Postscript"
There is where i get the above error message :
"Saving a PDF file when printing is not supported. Instead, choose File > Save."
And the second scenario, i get an equal problem.
If i go to Page setup and give the right dimensions of my spreaded document, after that i go to the File/Save as command, there is choose from the bottom pop-up menu, the option at Format: Postscript
If i do that i get the following message:
"The document could not be saved. An internal error occured."
What is wrong with all this?
Can anyone help me out?
System preferences.
Mac OS X 10.4.11
Acrobat professional 8.1.2
Thank you

Jon Bessant asked:
"Does this occur on every PDF file? The internal error message that is ..."
Yes, it happens on every PDF

When printing, it won't let me choose properties to do black and white

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