When printing the report , it will show an error

Post Author: tramp168
CA Forum: General
I use crystal report2005 in C#2005 to design several reports, all the reports can be shown normally when previewing on the all user computer, and the reports can be printed on most of user's PCs, but two users can't print the reports, when printing,it will show below error:
Error in file c:\docum~1\..............*.rpt
the request could not be submitted for backgroud processing.
how to handle the issue.
thanks all in advance!

Post Author: V361
CA Forum: General
do the two users who can not print, have the same printer types installed as those that the report does print on ? (May need to add a NEW printer definition to the failing computers, and see if the report works)

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MANUALLY CHANGING YOUR WINDOWS REGISTRY CAN CAUSE CORRUPTION AND ERRORS IF YOU ARE NOT CAREFUL. DO SO AT YOUR OWN RISK.
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When printing the report , it will show an error

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