When prompted, drag the Firefox icon into the image of your Applications folder. Doesn't happen; what next?

Trying to upgrade to latest version of Firefox as recommended. Have downloaded file as directed. Then nothing happens. Tried to add troubleshooter and got: "Troubleshooter 1.1a could not be installed because it is not compatible with Firefox 3.6."

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 31.0: https://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Similar Messages

  • Why "Drag the Firefox Icon into the Applications folder" always pops up?

    i follow the steps shown to install firefox on mac. Firefox is working well except every time when i lauch it, "Drag the Firefox Icon into the Applications folder" always pops up? Can you help me solve the problem?
    Thank you!

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    *Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    *Trash the current Firefox application to do a clean (re-)install
    *Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • On my mac, I'm not prompted to drag the firefox icon into the applications folder on the dock. It seems to be in limbo. What do I do?

    I'm trying to download the latest firefox version as I was having problems with a certain website. I seem to be stuck half -way through the download.

    I would try downloading it again. You can get it from here:
    * http://www.mozilla.org/en-US/firefox/all-older.html

  • I can not get the firefox icon on the top left corner of my screan to sycn when i go in there?

    when i click on the firefox icon on the left hand cornea of my screen it opens i scroll to sync and click on it and it just goes away and nothing happens.

    You mean the dock. You can put the Firefox icon in the dock by dragging the icon from where Firefox is installed and dropping it on the dock.

  • How can I delete the recent history of downloaded items when in Windows 7 I right click the firefox icon on the taskbar?

    When I right click the firefox icon on the bar at the bottom it shows me recent downloaded history and i cannot clear it even clearing all history.

    same here!!

  • I was asked to update my Foxfire which I did but at one point it said I would be prompted to move the Foxfire icon into the applications folder and I was never prompted to do so, therefore I do not know what to do next.

    The new Foxfire version was downloaded into my download folder but I was never prompted, as it said I would be , so move the Foxfire icon into the applications folder. Therefore I do not know where the process stands. It old icon in my dock upgraded or has nothing happeded. It seems as if the process somehow just stopped in the middle.

    Outside of the contact number for that you've already used I don't know another way of direct contact. Here are some things that they may or may not of had you try that might help you. If you will go to the settings app and pick general on the right-hand side you will see accessibility. Within that you can adjust a text size make the text bowl you can also increase the contrast. You can also adjust the brightness and control panel.
    As for Siri again in the settings app under general you should see Siri on the right-hand side with the switch to turn it on. If that is turned on and you're still having issues
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • I want a new window to open when I click the Firefox icon on the taskbar. I don't want to have to right click, then choose "open new window". I have Windows 7.

    I want to be able to open a new browser window when I click on the Firefox icon on the taskbar. I don't want to have to right click and select anything. I have windows 7.

    This is a "pinned" icon? Try holding the Shift key when you click it -- that seems to work for me.

  • Is there anyway to stop iPhoto 9.6 creating a new unnamed album within a named album when I drag a new photo into the named album.  for example:  There is a album called Fred.  I have a new photo of Fred imported into the Last import Folder.  I wante

    is there anyway to stop iPhoto 9.6 creating a new unnamed album within a named album when I drag a new photo into the named album.  for example:  There is a album called Fred.  I have a new photo of Fred imported into the Last import Folder.  I wanted to drag it into the album called Fred but iPhoto creates a new unnamed album within Fred.
    Any ideas please.  I am using Yosemite 10.1.1
    Many thanks Jaz Eilles

    Sounds like you have a folder with an album named fred inside of it.  Folders can only hold other folders, albums, slideshows, etc. but not just photos.  So you must be sure to drop the photo directly onto the album titled fred that resides inside that folder otherwise it will create a new album.
    So expand the folder so the fred album is visible and drop the new photo onto the album.

  • Clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have to click on the Firefox icon in the Tray to bring it to full screen. Can you please help

    clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.

    Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)

  • I have Windows Professional and I used to be able to move the curser over the Firefox icon in the taskbar and it would give me a telescoped view of all open tabs, now it just shows the tab that I'm currently viewing. How do I fix this?

    I have Windows 7 Professional and I used to be able to move the curser over the Firefox Icon in the taskbar and it would show me a telescoped view of all open tabs, now it just shows the tab that I'm currently viewing. How do I fix this?

    Hey MikeDo,
    Do you have the option checked for ''Show Tab Previews in the Windows Taskbar''? If not, just go to ''tools->options->tabs.'' You can find more information on what each of these settings do in the Knowledge Base article [[Options window - Tabs panel]].
    Hopefully this helps!

  • How do I get the birthday icon into the calendar

    How do I get the birthday icon into the calendar

    Open the Contacts app > Select a contact > Edit > add field (at bottom) > Birthday > enter date

  • I've downloaded Firefox 3.6 in order to upgrade to prevent online attacks as advised but when I try to drag teh new icon into the applications folder it says I do not have sufficient priviledges??

    I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I cannot open Firefox without being prompted to drag the Firefox icon into My Applications. It also does not let me eject the drive while Firefox is open. If anyone could help, it would be appreciated.

    I use a Mac. OS X.
    I click on the Firefox icon to go online.
    It opens up the drive that I originally used to install the update(3.6.15). I have to select open because it is an unknown application.
    Firefox opens to the homepage.
    I try to eject the drive.
    It says "The disk 'Firefox' cannot be ejected because 'Firefox' is using it. Quit the application and try to eject the disk again."
    I do that.
    The same thing happens again and again.
    I try to download the update again.
    Same thing.
    I won't download the Firefox 4 RC because it makes my online browsing very slow.

    Make sure that Firefox gets installed properly.
    * [[Installing Firefox on Mac]]
    * http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • I need help: I've a macbook pro with Mavericks....when I click on the Firefox icon on the fox, it just jumps and then eventually invokes slowly. What can I do?

    basically, when I boot up the mac, I click on the firefox icon...it just jumps and sometimes it executes. I probably would have to wait a bit for trying to get into the browser successfully. Anything I can do? Thanks

    Hi,
    This article [https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up] suggests that you
    #Change your homepage
    #Check to make sure your extensions are up to date
    # Check to make sure that your antivirus allows Firefox
    #Check to make sure that you have the preference "Do not load tabs until selected"
    However, I would recommend that you close other programs and clear the cache of the profile to increase the load time. [[How to clear the Firefox cache]] A quicker way to do this if you do not have any immediate data to save is to Reset Firefox. [[Recovering important data from an old profile]]

  • I am updating and don't know how to drag my firefox icon into folder. Where are they?

    I don't know how to find the apps folder and it never asked me to drag the icon into it as it said it would in the directions. I have a mac osx

    Make sure that Firefox gets installed properly.<br />
    Open the DMG file and drag the Firefox program to the application folder on your hard drive.<br />
    You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
    * https://support.mozilla.com/kb/Installing+Firefox+on+Mac
    * http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    *Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    *Trash the current Firefox application to do a clean (re-)install
    *Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

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