When purchasing a new device, is it best to wait until AFTER you back up to the new device to restore original device to factory settings?

I replaced my 2 year old iPad with a new iPad Air. I'm wondering if I should restore the old iPad to factory settings before or after I load the new iPad?

YEs. Keep everything as is until new device has what you want. I only restore to factory if im selling. If it's a backup phone I leavie it turned off but still with everything on it. Unless of course it has too much then iCloud would be full.

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Why do I get the message when I try to purchase an app or song on itunes using my iPhone5? "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."

When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
Thanks a mill :-)

Click here and follow the instructions to change the iTunes Store country.
(97125)

I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. How do I do that if the new ipad mini release date isn't until "later in November", which is beyond the 14 days from my purchase date?

I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. I am currently still within the 14 day return/exchange window but how can I exchange it if the new ipad mini release date isn't until "later in November", which would be beyond the 14 days from my purchase date? If apple announces a new version of a product you just purchased but won't actually release it for more than 14 days, how can you possibly exchange the one you just bought? Is my only option to return the one I bought on the 10th (so return by 10/24) and then not have an iPad until the new one is available for purchase? Or would it make any sense to return the one I bought, get a new one, which would presumably have another 14 day return window, and then exchange THAT one for the new ipad mini w/ retina when it comes out (hopefully within that second 14 day window)?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
also, there are PhoneView and iRip.

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes on new iTune

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes account on my new ipad. help

You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

Hi, My photo stream used to work fine. But after removing all the photos to separate folders in my computer, my new photos are no longer streaming to my PC. They appear in the photo stream on my other devices - iPhone5 and iPad Mini. It's just my PC

Hi,
My photo stream used to work fine. But after removing all the photos to separate folders in my computer, my new photos are no longer streaming to my PC. They appear in the photo stream on my other devices - iPhone5 and iPad Mini. It's just my PC that's missing the photos.
When I open the iCloud control panel, I cannot turn on the photos. That option is ghosted. I'm running on Windows 7 with iCloud 3.0. Any ideas on how I can fix this? All help is appreciated! Thanks!

Hi Kevinmvb,
Welcome to the Support Communities!
The article below may be able to help you with this. It sounds like you may have moved your photos out of the Uploads folder where they need to reside.
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Cheers,
- Judy

I have reached full memory capacity on my 500GB Time Capsule. I am considering purchasing a 2TB Time Capsule. Do I need to resave all existing data on the new hard drive or can I start afresh? Or can I link both time capsules to operate independantly?

Hi,
I have reached full memory capacity on my 500GB Time Capsule. I am considering purchasing a 2TB Time Capsule.
a) Do I need to resave all existing data on the new hard drive or can I start afresh?
b) Or can I link both time capsules to operate independantly?
Thanks,
Paul

You may not need to buy a new Time Capsule.
You can connect a USB drive to the Time Capsule, and use it in addition to the TC's internal HD. You may need a powered USB hub as well.
Exactly what is on your TC? If it's only Time Machine backups, you may not need to do anything -- Time Machine will delete the oldest backup(s) automatically when it needs room for new ones. But if you have more than about 250 GB on your internal HD, that 500 GB may not be large enough to keep backups long enough.
If you have other data on the TC's internal HD, besides your backups, you could back up to the external HD and use the internal for the other data, or vice-versa. But TM backups cannot "span" two drives, and you shouldn't mix backups and other data on the TC's internal HD.

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell Moran

Just delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

TS2446 I just got my iPad, I have an iPod. When I go to put apps on it says my apple I'd Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what e

I just got my iPad, I have an iPod. When I go to put apps on my new ipad it says my apple ID Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what else to do to get the disabled block off. Any ideas?? Thanks

See this Apple document for help...
http://support.apple.com/kb/ts2446

The user acct my apple was connected to no longer works (corrupt). My Apple TV is still synced to that account and all of my recent purchases are going to that username. Does anyone know how to get all of the purchased items back and to the new user?

The user profile my appleTV was synced on my computer to no longer works (corrupt). My Apple TV is still synced to that profile and all of my recent purchases are going to that username. Does anyone know how to get all of the purchased items back and to the new user (same computer)? I created a new user on my computer and moved the itunes folder to the desktop but never changed the path to which the apple synced to. Now I can only see old items I purchased before the user profile went bad. PLease help!

Welcome to the Apple Community.
Changing the library the Apple TV is synced with will delete all synced content from the Apple TV, but it won't delete purchased content.
You should be able to change the library, resync any content you want and transfer your purchases back to the new library.

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

After updating my phone to the new iOS 6.0, my family can get my im's. What can I do so that they don't have that option on their devices?

After updating my phone to the new iOS 6.0, my family can get my im's. What can I do so that they don't have that option on their devices?

Are you sharing your apple id? You can check if your email is included within the message settings in "settings >> messages >> send and receive" and remove it from that list on the other phones.

Hi.when i download program for examlpe compass or ... notice that you must switch to the italian store before purchasing.what in means?!! please help me.thanks

hi.when i download program for examlpe compass or ... notice that you must switch to the italian store before purchasing.what in means?!! please help me.thanks

I guess it would make more sense if I actually included the link. :-)
http://support.apple.com/kb/ht1311

I up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

Please please help me, if you know how.

I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?

I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?
please help my what can i do?
IMEI : 012658006380001

Welcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

When purchasing a new device, is it best to wait until AFTER you back up to the new device to restore original device to factory settings?

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