When receiving calls from known contact, why only number displayed?

How do I get the 4S to display known contacts when receiving a call?

Hi Ishy7951 and welcome to the BlackBerry Support Community Forums!
This typically indicates that you do not have caller ID service enabled on your phone plan. Please contact your wireless service provider for more information.
Thanks.
-CptS
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Well, perhaps all the problems aren't gone, I have noise in the line now, and some people who call the line get a taped message, and leave messages on an "answering machine" that is not mine and that I cannot access in any way.
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amyhs, thanks for those details. This is certainly quite odd that this has been going on so long and we definitely want to get to the bottom of this. Now, you stated that you have reached out to technical support and spoke with a tier two technical support representative. At this time, what actions or troubleshooting steps were taken? Are you aware if a ticket with our network technicians was ever created? As well, have you ever previously had an iPhone and are you aware if the users that are unable to message you are using iMessage?
AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Hello Kalysm,
I am so sorry you are experiencing these issues with your phone. I know it's upsetting to not get your message, especially when you've put effort into troubleshooting, and the issue continues. Just to make sure, do you have the area code programmed into your contacts for each of the people you've had issues with? The number should have the area code, but not have a 1 in front of it.
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MichelleH_VZW
Follow us on Twitter @VZWSupport

Not receiving texts from US Cellular friends only

I am not receiving texts from US Cellular subscribers only. I have been told by my nice customer service people at Verizon that it is probably a US Cellular issue. This just isn't sitting well with me. I do seem to be receiving texts from other carriers (Boost, Verizon, AT&T). My iphone 4S is updated as far as I can tell. I've only had a couple of weeks and I have yet to receive any of the messages US cellular people have sent (so it's not like they are delayed, etc. I just do not receive them). I am very frustrated and do not want a different phone. The reason I changed to Verizon FROM US Cellular was for the iphone 4S. Feeling very disappointed and frustrated. Love all the other features of this phone, but as a phone (which is the purpose of the thing) it has been sub standard. Anyone else having problems receiving text messages?
I have tried : turning imessage off. rebooting phone. updating network etc (options 1 & 2). I can send messages to these same people and they receive them. They can call me, but when they send me texts they never reach me.
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>>Personal information removed to comply with the Verizon Wireless Terms of Service . Personal information such as full names and phone numbers should be shared with Verizon reps via Direct Message (How To: Direct Message), not posted on this public forum<<
Message was edited by: Verizon Moderator

Hello I send imessages to a phone number I receive delivery notice but sms does not show on receiving phone. Otherwise when receive imessage from other phone I reply and receiver sees SMS !!! Any explanation ?

Hello I send imessages to a phone number I receive delivery notice but sms does not show on receiving phone. Otherwise when receive imessage from other phone I reply and receiver sees SMS !!! Any explanation ?

To my knowledge, I've only seen this for imessage only and not SMS.
The other users would need to have send read receipts enabled on their phone.

When receiving calls from known contact, why only number displayed?

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