When restoring iPod...error occurs

I'm trying to reformat my iPod from Mac to PC, but something keeps popping up that says:
iTunes could not contact the iPod software update server because you are not connected to the internet
But I am connected...I'm typing on this forum aren't I?

Hi cartoonyartist!
Have you seen if this article helps with that error message you are getting at all?:
iTunes 7 for Windows: iTunes could not contact the iPod software update server
-Kylene

Similar Messages

TS1372 a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)

a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)

The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things?

HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour

Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

TS3694 while restoring it says your ipod cannot be restored an error occured (3194)

while restoring it says your ipod cannot be restored an error occured (3194)

The actions for that error are inlcuded here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

What info is lost when restoring ipod touch to factory settings? games?

what info is lost when restoring ipod tocuh to factory settings? games?

Philly_Phan wrote:
What do YOU think that "factory settings" means?
Not quite, because you can still redownload all your purchased apps and music. And everything that is synced from applications on your computer such as your calendar and your contacts can be resynced.

TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If that does not work, take in for service
Genius reservation http://www.apple.com/retail/geniusbar/

Waiting For Ipod Restore Function error occurred 9

I try to restore my ipod touch I see the screen with the music icon disc and usb cable.
It starts to restore but says waiting for ipod.
I can see the Apple logo and a continuous circle at the bottom rotating clockwise.
It just stays like that even after several hours.
I even tried loading the cable that comes with the ipod classic.
When I disconnect the usb cable it says:
The IPOD "ipod" could not be restored. An unknown error occurred (9)

Try forcing your iPod into Recovery Mode prior to restoring:
Disconnect the iPod from your computer. Hold the Sleep/Wake button (on top) until you see a red slider that says "Slide to Power Off." Drag the slider across the screen to allow the device to power off. Then, press and hold the Home button on the front of the iPod WHILE you are connecting it to your computer... so, hold down Home, connect the USB cable, and then release Home when you see the Apple logo appear. iTunes should state that it has detected an iPod or iPhone in recovery mode, and prompt you to restore it.
See if that allows you to restore
CG

Unknown Error 1418 when restoring ipod

I hope someone can help me fix my Ipod problem. I have the first edition of the U2 Ipod and when I was in Ireland it malfunctioned. I took it to an Apple Store today and they restored it to factory setting using a mac. Well I brought it home, I did what the man at the store said to do and downloaded 7.0 and then when prompted tried to restore the Ipod using Windows. When I did the message "Could not restore ipod, unknown error (1418)" appeared. Does anyone know what this means and what my next step should be?
I am so close to being able to have my Ipod fixed and put my music back into it but I cannot get past this stupid error message. Does anyone know whether he screwed up my Ipod by formatting it using a Mac or what I should do next? The man said my Ipod was corrupted by something, could this be the problem? This is so frustrating because I am so close to having my Ipod back to normal and now don't know what to do. Thanks,would appreciate any help anyone can offer!!
A1059 Windows XP First edition of U2 Ipod

some folks have been having some success with the 1417 and 1418 using eboncairn's technique:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

An unknown error (2003) when restore iPod Touch

downloaded the latest version of iTunes and tried to restore my iPod touch to iTunes, but it complains that it will have an unknown error (2003). I tried to restore my iPod about 20 times, but the same error comes every time. Then I plug the iPod off my computer and I plugged it in again. But then iTunes was complaining to me that the iPod that I plugged in is on a restore mode. I did everything by correcting the bug and am looking for the whole night Apple.com to answer this problem. I did the thing with Notepad, but it did not help at all. I'm looking for all the troubleshooting and I checked my computer but it did not help at all. I downloaded iTunes again but it did not help. What can I do? When my iPod is in a restore mode, I can not put music on, and I can not even open my iPod. The display shows only the cable and iTunes symbol. Please, help me.

Does nobody have the answer to this question? Was somply tryin to update my ipod touch and it got all the way to the end and saod it couldnt update, then went in to "recovery mode" and needed to restored. Restoring will not work either, (error 2003) And now I too have an ipod that will not do anything! I dont care if it wont update, I just want it back the way it was before I plugged it in and tried to update it. Someone must have the answer to this!

Can anyone help? When I sync ipad and it asks me if I wish to continue to restore an error occurred while restoring ipad (-50)

Help!!
When I sync my ipad with itunes it asks me if I wish to continue restore, when I click continue it comes up with an error message:
"An error occurred while restoring ipad (-50)
Can anyone assist?
Thank you in advance.

are you trying to restore defaults through itunes?
try rebooting the device and try it again. this usually works. memory is required for it to restore.

Iphone cannor be restored. unknown error occured (1654)

Have I just lost all my data? ..after syncing to 5.1 (from 4.3)
Can anyone please help?

So Finally I have the solution!!!
After my phone said "unknown error occured (1645)"
Some experts said I destroyed the baseband.. but it was not exactly the case...
my phone - after installation process finished to ios 5.1 said thet the restore file was either damaged or the phone is not compatible
but do not get scared - it seems pretty normal
on the phone, chose "set up as a new Phone"
follow the instruction on the creen, sign in with your apple ID, create iCloud, connect to WiFi (this may not be the correct cronological order, but you will know what I mean) create and do everything it says, and at the end, you will get the half of the job done...
At this point, I had all my accounts back on the phone, text messages, all the contacts in the list, my recent calls' list etc.. everything but my apps. But since I created a back up of the old phone and also I synced the apps, I had all my apps in my iTunes
So, simply I had to choose the apps I wanted to have back on the phone, and synced them
so it was dome!
Everything is back to normal
FYI
Some collected background information for those who need to understand the reasons - or get some clue...
Changing so much - ios 4.3 to ios 5.1 means a very steep gradient for the phone, so there is no way of restoring the phone if ios 5.1 got installed, but it is not the end of the story, as luckily I LOST nearly NO DATA, whatsoever... (only music - as I had not stored my mp3s on my PC - but I can put them back any time)
Since this ios update changed the baseband of the phone it refused to get the old back, that was the reason why I could not restore back up, when I thought something went wrong.
Thanks for the helping words anyway
(read previous posts to make sure you had backup, software upgrade etc...)

Ipad won't restore gets error occurred 2009

Tried to backup and update to 7.0ios, but ipad2 could not be restore an unknow error occurred (2009)
Updated iTunes software shutdown and restarted tried again, still in a recovery mode
operating system is windows 7 dell
can anyone help, the apple store is book up till next wed for help, tried the online, but she could not figure it out either
thank you anyone

Glad to hear you got your iPad fixed debbie. I'm not sure how you got the 100$ offer and then they were kind enough to send you the replacement. I am also out of warranty and I've been told that if I want my iPad fixed, I need to pay $419. Mine is an iPad 1, and i had 3G disabled like the others when I updated. My iPad was working perfectly until iOS5.
I've spent 10+ hours on the phone with Apple Care, at the genius bar, and back and forth with emails to apple support and I've lost track of how many times I've tried to restore my iPad. Not even in the old days with Windows did I have an issue where by updating the operating system on a working device, permanently disabled the device.
I agree with you that this isn't the way Apple is supposed to operate. The expectation of not having these issues is why I have been buying apple products for years and why I've been reccomending Apple products to my friends and places I have worked. Sadly, after this experience I no longer have the same excitement for apple products I used to.

Can not restore IPOD error 1439

I have tried everything to restore the harddrive it keeps telling me it is corupted I go through all the steps and I get error 1439?
Help

I had a similar problem, error 1439 when restoring. Fixing it was as simple as plugging my iPod into one of my PC's rear USB ports, not the front panel ones. I then had a follow-up problem where it couldn't restore because the some files were already in use but restarting my PC sorted that out.
No idea why - the front panel ones work fine for everything else, but I guess my iPod is fussy.

Unable to Restore - Unknown Error occurred (6)

I tried to update my ITunes to the most recent update. It has wiped out my ipod completely. I followed all of the suggestions that are in the troubleshooting section. I uninstalled/reinstalled ITunes. It gets all the way to act like it is going to start syncing and I get the message IPOD could not restore A unknown error occured (6). The screen will only show the little Apple logo and the connect to USB port Logo. I see that others are having this issue, but no one has posted a solution. Does anyone have any ideas? I would really appreciate it. I hate living without my IPOD!!

I've only used this Itouch for less than a day and it's gone down with this. I have tired all the suggestions from both articles. I've tired it on 2 different PCs and 2 different laptops, with still no joy! Any more ideas please? At the moment it's an expensive paperweight, however a good looking one!
Cheers
Dave

How to fix when restore. it error 4013?

hey guy. help me please. when i try to restore it error 4013 how to fix it please.

See this discussion: https://discussions.apple.com/message/23183544#23183544

When restoring iPod...error occurs

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